HP Envy 14-J009tx: updating the Nvidia driver is blocked?

So, I bought this laptop last month, and I tried updating the Nvidia graphics driver for the last of the 347.52 version supplied with it. I opened the GeForce experience app to update, it tells me that it is impossible to connect to Nvidia. Not still even though I changed my home network to the endearing phone, it won't let me update, saying that it cannot connect to Nvidia and I should try again later. I also checked the firewall and AVG (I changed the antivirus immediately after purchase) and allows the application to access the internet.

So my question is: is it done deliberately by HP or there may be something wrong with the whole of my ISP? And besides, I am interested in upgrading to Windows 10, will there be any problem with all the app that requires Nvidia? I really need the graphics I want to do a lot of CAD in the future.

Thanks in advance.

Hello MalvinVVV ;

Let me welcome you on the HP forums!

I read your post on Nvidia driver update and I wanted to help.

It's generally a BAD idea to update the video drivers laptop NVIDIA (or AMD) because the OEM manufacturers often use specialized versions of video chipsets for which these pilots are not suitable.  The best approach is to update only from the OEM drivers.

This link is to HP for your PC product page: http://support.hp.com/sg-en/product/HP-ENVY-14-Notebook-PC-series/7771343/model/8524508/drivers

If you press the check now button, he will see if there is new video HP drivers for your PC, download and install them.  If there is no newer drivers, I would leave it alone.

In addition, I checked the same page to see if there are drivers HP Win10 and there are.  So, if you decide to upgrade to Win10, you will be able to get drivers HP.

Good luck

I'm a volunteer and I do not work for, or represent, HP.
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