HP Envy 15 153tx: Windows 10: buttons brightness and the controller does not

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  Hi Qudico,

  Thanks for posting the query on Microsoft Community and we are pleased to help you on this question.

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• HP Envy 15 "touch screen power LED appears, but the fans does not and the screen does not light

  Hello!

  I'm a student in computer engineering at the University of Waterloo 1A, and I run a very serious problem with my HP Envy 15 "TouchSmart laptop computer running Windows 8.1. It is a problem that just started today, and I'd rather have a first support here before going to see the technical support Office sometimes tomorrow. It has to do with the screen and the fans where the Power LED lights in white, just as when the laptop works properly.

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  Hello @GregPDesWHP,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I read your post on how your laptop is not on, and I'd be happy to help you in this case!

  In order to restore the features of your computer once more, I recommend you follow the steps described in this document on the computer does not (Windows 8). If the problem persists after having exhausted all the steps in this document, I recommend you contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps!

  Concerning

• Keys (Fn + F6 and F7) function to set the brightness of the screen does not work

  original title: Fn + F6 and F7 to adjust the brightness of the screen does not

  The function Fn + F6 or F7 has suddenly stopped working. It has been fine until now, but when I press on them now, nothing happens. I use a toshiba laptop with windows xp, can provide more information if necessary

  Thank you

  Hello

  1 have had any changes made to your computer before this problem?

  2. What is the number of the model of the computer?

  3. the other function keys work as should.

  Perform the steps mentioned below and check:

  Step 1:

  Check if the problem persists when the computer is in clean boot state.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: Make sure that you put the computer to Start Normal once you have finished by referring to step 7 in the article.

  Step 2:

  I suggest you perform the steps mentioned below and check if it helps:

  http://forums.Toshiba.com/T5/keyboards-touchpads/fn-key-not-working/TD-p/253131

  (Valid for all models of Toshiba laptops)

  If the problem persists I suggest you to contact Toshiba to get help:

  http://Toshiba.com/Tai/support.jsp

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• Acer Aspire E5-511-P7SJ reinstalled with windows 7 32 bit. Brightness of the screen does not

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  At present, the system has Standard VGA Graphics Adapter. I tried and it driver from this link https://downloadcenter.intel.com/ /23763/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit HD graphics card

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  Hello

  Have you tried the Intel HD graphics driver for Pentium N3540:

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• Satego P100-10F: Windows XP Lan, usb slots and the sound does not work

  Hello

  I have problems with windows vista, so I checked the forum to get information on the windows xp installation.

  I downloaded the drivers windows xp since the P100 Satellite (pspa6e), my only problem is that the LAN, usb slots and my sound does not work.

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  Ty and Greetz

  See European driver of Toshiba.
  Here, you can try to install several drivers of different portable Satellite P100.
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• installed the latest updates of windows 7... now the computer does not recognize my video files avi... says "format not supported".

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  Hi derlonewolf,
   
  Because you performed a System Restore you would not be able to determine which update problem from occurring. You will have to wait for the update to your computer to determine the update that caused the problem. The update does not necessarily cause the problem to occur again. However, you can view the history of updates to updating history.
   
  1. open the control panel (all items view), and click the Windows Update icon.
   
  2. click on the link to view update history.
   
  3. to view the details of a single Windows Update-
   
  (A) select and right-click on a Windows Update list, and then click details.
   
  (B) click on close when finished.
   
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  A message appears indicating that "the system scan will start. Be patient, because the analysis may take some time
   
  3. If all the files require that a SFC replace will replace them. You may be asked to insert your Win7 DVD for this process to continue
   
  4. If all goes although you should, after the analysis, see the following message "Windows resource protection not found any breach of integrity.
   
  5. once the scan is finished, close the command prompt window, restart the computer and check.
   
  Check the link below for further guidance on scan SFC - mentioned
  http://support.Microsoft.com/kb/929833
   
  You can also make manual updates instead of automatic updates and then see what are updates will be installed on the computer.

  See : http://windows.microsoft.com/en-us/windows7/Turn-automatic-updating-on-or-off

  Post back with the status

   
   
  Aziz Nadeem - Microsoft Support

• Windows Update Standalone Installer returns "the update does not apply to your system" Installer MSI 4.5 [KB942288]

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  CBS. JOURNAL

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  2011-11-10 09:19:30, called CSI Info 00000003@2011/11/9:22:49:30.117 WcpInitialize (wcp.dll version 0.0.0.5) (battery @0x7feef748c85 @0x7fef74f838d @0x7fef74f84ba @0xffb64207 @0xffb63125 @0xffb63578)
  2011-11-10 09:19:30, CBS NonStart info: check to ensure the treatment of start-up was not necessary.
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  2011-11-10 09:19:30, info CSI CSI 809616 (0x00000000000c5a90) store initialized 00000005
  2011-11-10 09:19:30, CBS briefing: initialized 30187313:3612201472.
  2011-11-10 09:19:30, CBS information session: 30187313:3612201472 finalized.  Reboot required: no
  2011-11-10 09:21:33, CBS Session info: initialized 30187314:546129020.
  2011-11-10 09:21:33, CBS Session info: 30187314:546129020 finalized.  Reboot required: no
  2011-11-10 09:23:35, CBS Session info: initialized 30187314:1775756314.
  2011-11-10 09:23:35, CBS Session info: 30187314:1775756314 finalized.  Reboot required: no
  2011-11-10 09:25:38, CBS Session info: initialized 30187314:3005403140.
  2011-11-10 09:25:38, CBS Session info: 30187314:3005403140 finalized.  Reboot required: no
  2011-11-10 09:27:37, CBS Session info: initialized 30187314:4186893820.
  2011-11-10 09:27:37, CBS Session info: 30187314:4186893820 finalized.  Reboot required: no
  2011-11-10 09:27:43, CBS Session info: initialized 30187314:4247657872.
  2011-11-10 09:27:43, CBS Session info: 30187314:4247657872 finalized.  Reboot required: no
  2011-11-10 09:29:30, CBS info trap: package store indicates there is no element to clean, to jump.

  Advice please.

  Hello

  Your question is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please post your question in the Technet Forum. You can follow the link to your question:

  http://social.technet.Microsoft.com/forums/en-us/category/w7itpro

  Hope that helps.

• Windows 7 Ultimate lights up and the screen does not display on my screen

  The title says it all.

  Hi Brandon,.

  Thanks for posting your query in Microsoft Community.

  It is regrettable that the PC does not turn on and I'll be happy to answer your query. Let me ask you a few questions to help you accordingly.

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• Windows live mail send error "the server does not support an SSL connection. Server error 250.

  Original title: Windows live mail error send

  Cannot send mail to Windows Live Mail.  Error message... The server does not support an SSL connection. Server error 250. Server - * address email is removed from the privacy *. Windows Live Mail error ID - 0x800CCC7D. SMTP Protocol.  Port 25.

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  I see that it is the record of mail in bulk that because of the problems in this case. Connect to the Web e-mail account and clear the items junk and deleted records.

  BT is recommended to use SSL, but your original question indicated that SSL was not taken in charge for SMTP on port 25. I think we'd better go on all your settings. Recommendations of BT are on this page: BT email: what are the settings for outgoing and incoming mail servers?, but they only work if you disable Avast scanning mail.

  Right-click on the account name in the folders pane, and then select Properties.

  • Under the servers tab, make sure that my server requires authentication is selected.
    Select connect with authentication in clear text.
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  When you've made all these changes, close Windows Live mail and wait five minutes for the program do its cleaning and save the modified settings. Then, restart the computer and make sure that the Mail of Avast shield is always off.

  Launch Windows Live Mail, then dial a new test message and send it to yourself. Post a new message in your response.

• Where in Windows 7 Pro to release the program does not run all computer starts?

  Where in Windows 7 Professional to release the program is not to turn on and start any computer starts?

  Hello

  Thank you for contacting Microsoft Community.
  You can go to start-> click on all programs-> select start. You can find all the programs that run at startup, here. Deleting will stop them from running at startup.
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• Windows 8 - horizontal scroll on the mouse does not

  Hello, everyone,

  I have a system running 64-bit Windows 8. My Gigabyte M6980 mouse has a wheel tilt with a capacity to reach not only up and down but also left and right. However, the inclination of the wheel does not record in my Win8 machine.

  I plugged the mouse on a Vista laptop where initially the system has not yet recognized the mouse at all (the cursor is not mobile). After going to the Manager of devices and update the driver for the "unknown device" which was M6980, it became a "HID-compatible mouse. I could then move the cursor AND use the horizontal scrolling. On a Windows 7 computer, the mouse was recognized immediately and I could use horizontal scrolling very well.

  I tried to copy mouclass.sys of my laptop Vista and mouhid.sys to C:/Windows/System32/drivers on my machine Windows 8, but then the mouse could not be recognized at all the original files should be restored. The same thing happened when I copied the same files from a Windows 7 machine.

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  See you soon,.
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  Hi ShiuabKhan,

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  Thank you much for the help!

  See you soon,.
  Jesse

• Hi, I'm trying to use Windows Live Movie Maker to create a movie. The film is in MP4 format and the program does not allow me to open to make a new film. Windows Media Player does not play either.

  You have problems with programs:
  -Windows Live Movie Maker
  -Windows Media Player

  Error messages:
  -Windows Live Movie Maker: Sorry Movie Maker cannot open this project file. The file is not compatible with Windows Live Movie Maker or damaged. Please select a different project file. (button: "Learn more".)
  -Windows Media Player: Windows Media Player cannot play the file. The player might not support the file type or does not support the codec used to compress the file.

  Recent changes to your problem:
  None

  What have you tried to solve the problem:
  Reinstall Windows Live Movie Maker

  Format of the file:
  MP4

  You have problems with programs:
  -Windows Live Movie Maker
  -Windows Media Player

  Error messages:
  -Windows Live Movie Maker: Sorry Movie Maker cannot open this project file. The file is not compatible with Windows Live Movie Maker or damaged. Please select a different project file. (button: "Learn more".)
  -Windows Media Player: Windows Media Player cannot play the file. The player might not support the file type or does not support the codec used to compress the file.

  Recent changes to your problem:
  None

  What have you tried to solve the problem:
  Reinstall Windows Live Movie Maker

  Format of the file:
  MP4

  =============================================
  The dialog box that you quoted says "Project file" in Windows Live Movie Maker
  It would be a file with an extension WLMP. Or if the file was created with
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  So... just to clarify... MP4 extension or WLMP or something else?

  If the files are MP4, you will need to convert them to WMV format before
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  There are many programs that can do conversions...
  The following freeware is an example...:

  (FWIW... it's always a good idea to create a system)
  Restore point before installing software or updates)

  Format Factory
  http://www.pcfreetime.com/
  (the file you want to download is: > FFSetup250.zip
  (FWIW... installation..., you might want to
  Uncheck all of the boxes on the last screen)

  First... after the download and installation of Format
  Factory... you can open the program and
  left click on the toolbar, the "Option" button and
  "Select an output folder to" / apply / OK.
  (this is where you find your files after they)
  are converted)

  Drag and drop your video clips on the main screen...

  Select "all to WMV" / OK...

  Click on... Beginning... in the toolbar...

  That should do it...

  For information on playback of MP4 files... the following article may be worth a visit:

  Multimedia Windows Media Player (316992)
  file formats
  http://support.Microsoft.com/kb/316992/en-us
  > scroll waaay to MPEG-4 (.mp4)

  Alternative media players:

  FWIW... it is always preferable, if you create a system restore
  point before installing any software or updates.

  With the help of the Windows Vista system restore
  http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

  VLC Media Player
  http://www.videolan.org/

  Media Player Classic
  http://www.filehippo.com/download_media_player_classic/

  Apple Quicktime
  http://www.Apple.com/QuickTime/Download/

  QuickTime Alternative
  http://www.filehippo.com/download_quicktime_alternative/

  And it might be worth a try to download
  and install 'one' of the following free codec packs:

  * Proceed at your own risk *.

  Vista Codec Package
  http://fileforum.betanews.com/detail/Vista-codec-package/1159994557/1

  K - Lite Codec Pack (full)
  http://www.filehippo.com/download_klite_codec_pack/

  CCCP (combined Community Codec Pack)
  http://www.CCCP-project.NET/wiki/index.php?title=Main_Page

  Good luck...

  Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.