HP laptop does not downloaded program files

Hello world

I don't know when this started, but whenever I download a program file, the download is complete, but the file does not open when I click on 'run '. For example, I tried to download the installation of Flash Player and my laptop downloaded the file but I kept clicking on "Run" and nothing appears on the screen.

Two weeks later, I tried to download the update for Epson printer and again, my laptop downloaded the file but when I click on "Run", nothing.

I checked to see if it was my firewall settings, so I turned it off and tried to run the programs, but not luck. Any suggestions?

Thank you

Nicki

This problem occurs in IE or other browsers?

Tags: Notebooks

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