HP laptop: green screen can not see the video

Hi guys, I bought a new laptop and now all of a sudden I can't watch a video because it is a green screen.

is there an obvious reason for this?

Thank you, Diane

Hi Diane,

If you are using Internet Explorer, try the following.

Open an Internet Explorer window.

Hold down the alt key and press x, and then select Internet Options.

Select the Advanced tab, enter a check mark in the box "made software use instead of GPU rendering', then click on apply then Ok to save this change.

Close all the open Internet Explorer Windows, then open it again and try to play a video.

Kind regards

DP - K

Tags: Notebooks

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