HP mediasmart webcam in pavilion dv6 does not

I have Pavilion dv6-3216us pc.

When I run the HP mediasmart webcam webcam he usually responds.

I reinstalled the software, but still it does not.

When I troubleshooted compablity I showed as incompablity applications.

Help, please

Hello

Try the following.

HP now provides a version of Cyberlinks YouCam.  Download the latest installer for it on the link below and save it in your downloads folder.

CyberLink YouCam.

Once the download is complete, open windows control panel, open programs and features, make a right click the entry for HP MediaSmart Webcam and select uninstall - when this process is complete, restart the laptop.

When windows rebooted, open your download folder and double-click the installer for Cyberlink YouCam start the installation.  Once this done, see if this application works Ok.

Kind regards

DP - K

Tags: Notebooks

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