HP officejet 6600: HP Officejet 6600

I have a new HP 6600 office jet all-in-one printer. I can't print in color... only in grayscale.  When the print screen is displayed, it is not an option to choose color printing.  It offers only shades of gray.  The HP that I used before that gave me the opportunity. I looked at 'General', 'Advanced', 'preferences' and nothing else that I could click, but I can't find a way to choose the color of the copies. The word "color" does not appear on any related screen printer.  I'm not worried because this printer is brand new from 2015 to Christmas, and I've only tried twice to print anything in color.  I have the Windows XP operating system.

I need to be able to print in color.  I can't find a way to communicate with a live person at HP to help me.  No phone number is available on the site.  Help!

Hello

Printers fax machines &, right-click on the printer and select Printing Preferences.

Click on the Advanced button and then check the "print in grayscale" is defined as Off, then try to print a page of the driver properties option tesp.

If it does not help print a self-test of the printer report by selecting configuration > reports > Printer Status Report.

You see the colors print as expected?

If the material prints colors correctly let me know that the driver appears in the Properties menu of the pritner in the Advanced tab, if not remember to specify accordingly.

Please let me know the results,

Shlomi

Tags: HP Printers

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