HP Officejet 6700 main Premium: Blue ink cartridge does not work

Hello, I have checked the ink cartridges levels three color and just installed a new black ink cartridge.  I did a test of color, which shows any blue.  I did all three levels of cleaning the cartridge heads.  The screen still shows that I have adequate levels of ink, but no blue out at all!  There was a drop of blue outside the cartridge, so it's not like it is clogged.  Thank you!


Hey @ccardot ,

I understand that you do not get any blue print!

That's really all that you can do and really all I can do you! The print head is probably the issue.  Please contact HP phone Support and see what they can do to help.

If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

HP printers usually have a warranty of 1 year from the date of purchase, you can check the warranty using the following if you wish; guarantee cheque.

I hope this helps. Have a great day and a wonderful new year!

Tags: HP Printers

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