HP Officejet 7610: Just bought and implemented - transport of ink stuck closed
Just purchased HP Officejet 7612 last night. Has crossed the entire Assembly process - with horrible instructions anywhere.
Is the facility only to find out that the transport is stuck in the closed position. 3 of the report 4 ink carts that they are not installed correectly causing the tostuck head of print/transport in closed position.
I have $83.00 applies ink to replace the carts of configuration but are unable to them. I tried all the troubleshooting tips, and they talk only about paper jams.
Anyone ever experience?
Hello @JMCarrigan and welcome to the Forums of HP, I hope you enjoy your experience!
I see that you are having problems of transport. I would like to help!
I would recommend starting with a power reset. Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.
I suggest following the procedure described in this document:
Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!
Tags: HP Printers
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