HP P1102W HTML Config does not

••• REPOST! STILL NOT RESOLVED! •••

PRINTER: HP P1102W

COMPUTER: MACBOOK PRO (2014)

TOPIC: CONFIG HTML DOES NOT OPEN

We recently got a new wireless network and I need to update my printer to reflect the change. However, when I go into the printer utility then HTML Config, nothing happens! Nothing opens at all. Just, the window closes and goes back to the original window.

I read several other forums on the same issue, but can't seem to find one with a solution.

Help!

Thank you

Shelby

Thanks for providing this information ShelbyB.

You use 10.9?

IPv4 address is 0.0.0.0, it does not connect.

Restore the default settings of the printer again.

You may need to remove and add the driver back again USB printers and Scanners to get the HTML code to open again.

Check your network encryption to make sure that the type of encryption and password are correct.

If there is a space or a special character in the password, it not be recognized.

To check the network password follow these steps:
In the Apple menu, click on Go, selection of applications, utilities, Keychain Access, double-click the name of the network,
Check the show the password box, type your Mac password to see.

(some networks have a password shortcut configuration)

To check the encryption type:
In the Apple menu, click on Go, selection of applications, utilities, Keychain Access, on the left side, click on passwords, double-click the name of the network, check the show the password box, type your Mac password to see.

When you enter your information on the part of the printer, under the Mode of Communication, Web Server Infrastructure-click, select your network SSID from the list of available network names (SSID), and then click on the < < button. (update) In the Safe Mode pop-up menu, under authentication, click WEP or WPA/WPA2. Your selection depends on which wireless security protocol used by your network, make sure you select Alpha or hexadecimal, they apply the settings.

Print a Configuration page to see if you now get an IPV4 address. Then add the printer as Hello P1102w printer.

Test the printer.

Let me know the results.

Thank you.

Tags: HP Printers

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