HP Pavilion Entertainment PC: Can I use HP Recovery Manager Data Backup If my hard drive broke down?

I am running Diagnostics on my PC. I don't know if my hard drive is completely broke down, or if my hard drive has a formatting error. I'm currently back up all my data using HP Recovery Manager, because I may decided to restore my computer to its factory settings to correct I hope than the hard drive. My question is: if I can run HP Recovery Manager and data Back, it means that my hard drive is not broken?

ghahs

Hello;

Let me welcome you on the HP forums!

I read your post about your hard drive problem and wanted to help.

Let's start by defining some terms.

When a disk 'crashed', it means a hardware failure, such that the disk cannot be read. You can not write on the disc or read him.  It can only be repaired by this disassembly and replacement of parts.  This must be done in a clean room environment and the cost to do that starts at $1000 USD.

When a disc has "failed", this could mean practically anything.  In some cases, this means that the file system is damaged.  This may be due to the closure of the PC in the middle of a write operation, as when all of a sudden, you turn off your PC.  This can also be due to hardware problems as for lack of sectors.  In both cases, the drive is probably still usable, but in the second case, it won't be for long.

So if HP Recovery runs, then it is not 'crashed', but he could have 'failed' - and in the latter case, if she fails to sectors, replace faster you it, the better.

Good luck

I'm a volunteer and I do not work for, or represent, HP.
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