HP Pavilion, HP HPE-1240: How will I know if my HD has been encrypted by a third party?

I had someone call saying they were Yahoo, and one of my email addresses sending scam messages.

They also showed me where my event log showed several errors and where many of Microsoft systems have been arrested.

I just discovered Bob Headrick, in an answer to a question I had, it is normal.

I followed his advice and installed another program to scan virus, checked everything well.

I now I ask, because they may have been scamers, and let them remotely on my PC. If they were encrypted to my hard drive.

Is it possible I can check this?

I'll check with my Bank for a refund and I'm afraid that if my HD is encypted, they might be able to shut me down?

Any help would be apreciated,

Thank you in advance.

Biomac

Hello

You can never ensure that the 'crook' has no plant malware or a virus in your PC.  These companies exist since then and claim to be representative of the major PC companies and ISP services and they are very careful about not to inform you of the real name. Usually they simply log, run software and then claim to have solved a problem (that never really existed).

If you are uncomfortable about what happened then I recommend you to perform a full recovery of HP using the external recovery media.  Backup your data before recovery.  Be sure to close any newspaper if created IDs and remote capability.

Bottom line: If some calls saying that your PC has a virus and then hang up.

These Tools Norton are very good to the discovery and repair of malicious software issues and viruses.

Tags: HP Desktops

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