HP PHOTOSMART 7520E: HOW TO CONNECT THE 75 HP PRINTER TO THE COMPUTER AND THE ROUTER

Here's my problem.  My modem from my ISP did not work properly and they brought a new modem and set up.  It is obviously not properly configured, and when I go on the computer I have to use the arrow in the lower right of my computer to connect to the Internet.  I also connect my printer using this same low right arrow.  My Internet provider tried to fix this error on the phone but IT does IS NOT WORKING CORRECTLY.  I call today for an appointment for a tech to come to my house to fix this.  That's why I can't take back my electronic impressions with crossword games, etc., until it is properly fixed.  I would ask BEFORE the tech comes to my home to BRING A MODEM it IS WORKING CORRECTLY.  When I spoke this morning with my Internet provider, I learned that there are other people in my neighborhood by using the same network, that's why I'm having this problem.  I TOLD THEM THAT I DO NOT ACCEPT THIS BECAUSE ALL THESE PROBLEMS HAVE OCCURRED AFTER THEY HAVE INSTALLED THIS OBVIOUSLY DEFECTIVE MODEM.  I HAVE THEM ALSO SAID SINCE I WAS 'SHARING' A MODEM WITH MY NEIGHBORS, I'LL ASK FOR A DISCOUNT ON MY SERVICE AND OF COURSE, THAT HAS NOT RECEIVED POSITIVELY.   I'll post an update when this problem is solved by my Internet provider.

Hi @filgrastin,

Thank you for joining the Forums of HP Support!

I see that you are unable to connect your printer wireless due to a problem with your modem. I will definitely do my best to help you and don't forget to come back to this thread and mark "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

Once the problem has been resolved with the modem and your computer is correctly connected to the internet, I'd be happy to help you with the installation of the printer if you still need help.

If you need assistance, please let me know. Good luck!

Tags: HP Printers

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