HP says that my problem with 6520 is because of the Wi - Fi connection

I bought my HP e-6520 in March and it worked perfectly for the first 4 to 6 weeks. Then he started to "wake up" mode 'sleep' on its own, and it happens at least once per hour. I have been in email communication with Support HP try several things, none worked. It got to the point that support HP told me that I should now call and talk to someone. So I called and was told to check several things, which most had done SEVERAL times via email to support. They had me do some sort of reset and said they would call the next day to see if that helped, who wasn't half. I got this call, as it was planned, and talked with this support person that I transferred to a supervisor of material. This supervisot then told me that I have is because the printer is connected wireless to my computer and then she hung up on me. Personally, I think that HP gives me the run around in the hope that they can delay until the printer is out of warranty and I have no luck.

Everyone knows the question with their printer 'waking up' on its own without reason?

Hi jscott.

I just discovered your problem with your Photosmart 6520 wake up.

I understand you've been starting with Ciara and I see her looking into that for you. However, I have dealt with this same situation, the other day and I recommend trying a few things to fix this.

If it please see my post in this link and follow the steps that I have the list here: Photosmart 6520 wake up

I hope this helps!

Tags: HP Printers

Similar Questions

  • I want to uninstall this program but it says that it could not be removed because of the error, it is the program (/ Applications/exPressit H.E. 2.1/UninstallerData/Uninstall exPressit H.E. 2.1.app)

    I want to uninstall this program but it says that it could not be removed because of the error, it is the program (/ Applications/exPressit H.E. 2.1/UninstallerData/Uninstall exPressit H.E. 2.1.app)

    Hello

    What is the exact error you receive everything trying to uninstall this program?

    Try to Uninstall the program in a clean boot state.

    From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

    Reference:

    How to configure Windows XP to start in a "clean boot" State
    http://support.Microsoft.com/kb/310353

    When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

    1. click on start and then click Run.

    2. type msconfig and click OK.

    The System Configuration Utility dialog box appears.

    3. click on the tab general, click Normal Startup - load all services and device drivers and then click OK.

    4. When prompted, click on restart to restart the computer.

  • When starting a warning pops up saying he had problems with the file: XBD EXE that can be done to correct it?

    When starting a warning pops up saying he had problems with the file: XBD EXE that can be done to correct it?

    Hi r13hunter,

    It seems that some programs running on the computer fails to load at startup of the system. Try these steps and check the result.
    Step 1: Find the program that causes this problem and delete or fix
    a. Click Start, type msconfig and press to enter.
    b. click on Startup tab, in the list, search for the path of the xbd.exe file and the associated program.
    c. Once you have found the path of the item and the associated program, repair or reinstall the program.
    See Uninstall or change a program

    Step 2: If the problem persists, perform the clean boot to find this good program that is causing the problem to the system startup
    a. open the article: http://support.microsoft.com/kb/929135
    b. Article, follow "step 1: perform a clean boot" the implementation of these measures will disable all programs not Microsoft currently running on the computer.
    c. restart the computer and check if the problem persists.
    d. If the problem does not persist in the boot, it means that some programs non-Microsoft is the source of the problem.
    e. to find the program that is causing the problem, try "step 2: enable half the services" to "step 6: resolve the problem.
    f. Once you find the culprit, check if there is any updates to update or fixes to the program. If you find, install them and check the difference or reinstall the latest program.
    g. Article, follow "step 7: reset the computer to start as usual.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • I had problems with access to most of the Web sites and I noticed that HTTPS is no longer, how do I make permanent HTTPS so I can access any Web site?

    I had problems with access to most of the Web sites and noticed that HTTPS no longer appears whenever I try to access a Web site. I can easily connect to my gmail and facebook account, but the problem is that when I click on a link on FB and gmail, I get the annoying message "refused to connect.

    How to address this issue, rather how to make HTTPS permanent so I can easily access any Web site. The date and time on my laptop are both correct. I am currently using OS x 10.9.5.Please!

    How to address this issue, rather how to make HTTPS permanent so I can easily access any Web site.

    My guess is that you have a damaged or invalid certificate entry OS X KeyChain, but to directly answer this question, I would say that consider you something like HTTPS Everywhere. Note, it is not available for Safari. It is available directly through the Google Chrome browser extensions.

  • Hello, I have sold my iMac and changed to macbook pro. now I wanted to install lightroom and it says that I have to disable my other license. the problem is my iMac, I sold. any ideas please? Thank you

    Hello, I have sold my iMac and changed to macbook pro. now I wanted to install lightroom and it says that I have to disable my other license. the problem is my iMac, I sold. any ideas please? Thank you

    Recommend contacting customer service

    *Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

    Select the exact options indicated below in the capture to get support of screen options:


  • When I go to netflix for a movie he continues saying theres a problem with Sliverlight: error code 2105

    When I go to netflix to watch a movie it still says theres a problem with the installation Sliverlight 2105 error code. I uninstalled and reinstall but get the same message.

    Run this Microsoft Fix it

  • I get a message on the tool bar saying that "solve problems on your computer.

    I get a message on the tool bar saying that "solve problems on your computer" and then I click on it, among the many solutions I get the msg "Windows Defender has stopped working properly" and I guess the solution is to update windows, what I did, but I still have not the same msg. Can someone please? Thank you

    Hello

    1. are you referring to the toolbar of internet explore?

    2 have you installed a third party toolbar?

    Try to perform the clean boot and check if it helps:
    http://support.Microsoft.com/kb/929135

    NOTE: When you are finished troubleshooting, make sure that you reset the computer in start mode normal such as suggested in step 7 of the above article.

    Otherwise, I suggest you to give us more information about the issue so that we cam help you better.

    It will be useful.

  • Internet Explore has stopped working, and a message saying that a problem led the program to stop working correctly. Windows willclose the program and notify you if a solution is available is appear

    Internet Explore has stopped working, and a message saying that a problem led the program to stop working correctly. Windows willclose the program and notify you if a solution is available is appear

    On the desktop, you can open the Action Center under the taskbar > maintenance > view reliability history > view all reported issues

    You can right click on some of the mistakes "Stopped working" "Internet Explorer" > view technical details

    What are the details of the errors?

    There is a 'Copy to Clipboard' link at the bottom.

    Paste the information first in Notepad and then copy the Notepad information to post here.

  • my computer recently crashed and when I tried to use photoshop, then I got the message: - message - problem with display driver, temporarily disabled the improvements. Does that mean, they will return when the problem is solved?

    My computer recently crashed. A fixed it but! When I then tried to use photoshop I got the message: - message - problem with display driver, temporarily disabled the improvements. Does that mean, they will return when the problem is solved?

    Update or restore your graphics driver.

  • Problem with "Filling space" described in the Blog of Tim

    Dear Experts,
    I use the invoice template described in the excellent Blog of Tim Dexter (Anatomy of a model) to produce my own version. However, I have problems with the 'fill' space as described here: http://blogs.oracle.com/xmlpublisher/2007/03/anatomy_of_a_template_ii_heade.html

    My model is almost identical to the example, when I import XML data when there is only a single folder, fill space have not not cushion with enough blank lines so that the Total of the table at the bottom of the page, does not correspond with the watermark that I. The code in the field "Fill the space" is as in the Blog:

    <? If: not (count ($invLines) mod $lpp = 0) and ($start + $lpp > count ($invLines))? > <? for each: $invLines? > <? If: position() < $lpp - (count ($invLines) mod $lpp)? >


    If the number of records is greater than half a page or more, then the padding is correct. This is even if the word to say on the third page, it is a single record. Therefore, it seems that the padding does not work if the number of records is less than half a page total.

    Is this correct and what someone have a solution - would be greatly appreciated.

    Thank you very much
    Mark

    Hi Mark,

    I had problems with this earlier. See the comments on the bottom of the blog post you linked to above. The problem is down to the filling loop is a variable containing the invoice-based. If the number of invoices in this recordset is not sufficient to provide all the required filling lines, the formatting goes belly up.

    For loop in the XSLT file, you must use models of void. I got it going with my report using the code here:

    http://www.IBM.com/developerWorks/library/x-tiploop.html

    Basically you call recursively model for the number of required fill lines. A lot of effort but far as I could tell, the only solution given the available technology.

    I hope this helps.

    Jon.

  • problem with my laptop asking for the administrator password or power on password

    I have the same problem with my laptop asking for the administrator password or power on password. It is a compaq presario cq61. It happened when my hard drive failed and was not used for a long time. With the password, any help would be much appreciated. It says system turn off after a few trials with the key: 55427586

    Hello

    Try to enter: 40585508

    Kind regards

    DP - K

  • I bought the extra memory. What I have to do something when I install the new memory? __I went to Disk Defragmenter and it always says that I have 35% of free space. The new memory will change this amount? Or is it important?

    I bought the extra memory.  I have to do something when I install the new memory?
    I went to the Disk Defragmenter, and he always says that I have 35% of free space.  The new memory will change this amount?  Or is it important?

    Monday, December 20, 2010 18:53:59 + 0000, Magallón wrote:
     
    > I bought extra memory.  I have to do something when I install the new memory?
     
     
    Generally no.
     
    How many memory currently have installed? How did you buy?
    Did you buy exactly the same type, brand, model, etc. ?
     
    Why do you want more memory? Depending on how much you have now, and
    What applications you are running, it may or may not do anything for you. More memory
    is this not better for everyone. This is my standard message on this
    Object:
     
    The amount of RAM you need to good performance is * not * a
    unique situation for all. You get good performance if the amount of
    RAM you have prevents you from using the file page in a meaningful way, and
    It depends on what applications you are running. Most of the people a typical range running
    Enterprise XP applications find that somewhere around 512 MB
    works well, others need more. Almost everyone will see poor performance
    with less than 256 MB. Some people, especially those who do things
    as modification of large photographic images, can see an improvement in performance by
    adding even more 512 MB - sometimes much more.
     
    If you currently use the page file significantly, more memory
    will reduce or eliminate the use and improve your performance.
    If you do not use the pagefile significantly, it will make more memory
    nothing for you. Reach
    WinXP - 2K_Pagefile.zip and monitor your use of the page file. Who should
    give you a good idea of more memory can help and if so, how
    lots more.
     
     
     
    > I went to Disk Defragmenter, and he always says that I have 35% of free space.  The new memory will change this amount?  Or is it important?
     
     
    You have 35% of your hard drive free. It's disk space, also called
    storage. It is not memory, what is RAM. Adding memory will not make
    any changes to the available disk space.
     
     

    Ken Blake (MS-MVP)

  • Having a problem with a redirect virus and the refusal by the system to allow me to download various things, Windows Live Mail in particular.

    I recently tried to remove malware on my Vista based laptop Toshiba.


    I recently tried to remove malware on my Vista based laptop Toshiba. Malwarebytes helped, but I still have problems with a redirect virus and the refusal by the system to allow me to download various things, Windows Live Mail in particular. I tried to download from a copy of the USB stick to a clean computer, but he still refuses to load telling me to check my internet connection, which is fine for general use. Please help I get crazy and do not forget that I am a pure layman - thank you if you can help - Kidso

    I found that the best place to ask this type of question is here: -.

    http://forums.ComputerActive.co.UK/forumdisplay.php?f=20

    There are some very good people out there who helped me (successfully) on 2 occasions.

    Good luck.

    I'll be interested to know how you go.

  • Pop - up saying that I am low on memory and close the files. How to check my memory or more or delete files that take memory?

    Original title: HOW TO CHECK FOR an INSUFFICIENT MEMORY

    I have a Toshiba laptop (110 GB Vista, Windows 7), but I don't know how to check the memory and get a pop up saying that I am low on memory and close the files... How to check my memory or more or delete files that take memory? Thank you

    Hello

    ·         You will remember to do recent changes on the computer before this problem?

    ·         Fact the occurs when you only access Internet Explorer?

    ·         You have dual boot on the computer operating system? If yes the issue is limited to Windows vista?

    Low memory message may appear if the system hard drive is full, or running out of memory. I suggest you follow the steps in the link and check if the problem persists:

    http://Windows.Microsoft.com/en-us/Windows-Vista/preventing-low-memory-problems

    You can also optimize Windows vista for better performance. Follow the steps in the link:

    http://Windows.Microsoft.com/en-us/Windows-Vista/optimize-Windows-Vista-for-better-performance

  • I have the problem with my language of keyboard, the fact is I can't add or remove languages from keyboard

    Hi all
    I have the problem with my language of keyboard, the fact is I can't add or remove languages from keyboard
    When I press the keyboard button change that nothing happens, but in the event viewer I get the following message
    The failing application name: Rundll32.exe_shell32.dll, version: 6.1.7600.16385, time stamp: 0x4a5bc9e0
    Name of the failed module: input.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdf4f
    Exception code: 0xc0000005
    Offset: 0 x 0000000000003756
    ID of the process failed: 0xf5c
    Start time of application vulnerabilities: 0x01cd697d57b60837
    The failing application path: C:\Windows\system32\Rundll32.exe
    Path of the failing module: C:\Windows\system32\input.dll
    Report ID: 95fbd586-d570-11e1-8bfb-c860006d193a
    Can someone help me with this? or maybe there's another way to change the keyboard languages? for example through registry?
    Thanks in advance
    I HAVE Windows 7 x 64

    Hello

    I suggest to create a new user account and check.

    Create a user account.

    http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

    If the problem does not occur in the new user account, I suggest you to fix a corrupted user profile.

    Fix a corrupted user profile.

    http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

Maybe you are looking for

  • What battery does take to Satellite A30 921

    I bought Toshiba A30-921, powered by PA3366U-1BRS battery and is still under warranty. I find no battery any where even now Toshiba A30-921 is not listed. Any suggestion?

  • Using more of a delay time in thread

    HelloI need to use two non-consecutive periods in a thread. My thread is generally as follows:1 tell an oriel MS257 to change the wavelength2 time delay #1 to give the MS257 time to change3 say HP 4156C to run the scan4 survey the 4156 C until the sc

  • Impossible to uninstall the program, lack of msi

    I am trying to remove LogMeIn Server 2008 R2, we use more than the service, but I get an error "the feature you are trying to use is on an unavailable network resource.  We no longer have logmein, therefore I can't reinstall to remove and when I look

  • Network outage everything in Windows 2008 Enterprise upgrade to Windows 2008 R2, Enterprise Edition

    I have Windows 2008 Enterprise Server & upgraded to windows 2008 R2, Enterprise Edition. After you run the file setup.exe in windows 2008 R2 Enterprise to halfway to the server went out of network. I used the DRAC/ILO to check the server, the upgrade

  • My computer will not install updates. (Error code 80070652)

    Hello.  I have my computer turn on updates automated and in recent months, I have not been able to update my computer.  I click on install to do the updates and it will go through it, but then it says there is an error and it does not have my updates