Hello, I have sold my iMac and changed to macbook pro. now I wanted to install lightroom and it says that I have to disable my other license. the problem is my iMac, I sold. any ideas please? Thank you

Hello, I have sold my iMac and changed to macbook pro. now I wanted to install lightroom and it says that I have to disable my other license. the problem is my iMac, I sold. any ideas please? Thank you

Recommend contacting customer service

*Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

Select the exact options indicated below in the capture to get support of screen options:


Tags: Adobe

Similar Questions

  • Computer has recently been corrected it now say windows is not genuine, go online to solve the problem. Windows validation does not any ideas how I can fix this

    Computer has recently been corrected it now say windows is not genuine, go online to solve the problem.  Windows validation does not any ideas how I can fix this

    Visit: http://www.microsoft.com/genuine/diag/> and click on "start the Diagnostics.

    IMPORTANT -online if you run Windows 7 or Vista 64-bit, you must Access the site via IE 32 bits only!]

    `~`

    Try the number listed here appropriate phone: phone numbers Microsoft Activation centers worldwide:

    http://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx>

    `~`

    If you are still not able to validate your Vista installation, follow these steps:

    I. Download this diagnostic tool, save it to your desktop: http://go.microsoft.com/fwlink/?linkid=56062>

    -Online Vista & Win7: right-click on the executable and select run as administrator to run the tool.

    II. after running the tool, click on the button continue, and then click the copy button (to the Clipboard).

    NB: You can open a new file in Notepad, paste the contents of the Clipboard in it & keep for future reference.

    III. start a new thread in the following Microsoft Genuine Advantage forum and paste the results of the diagnosis of MGA tool in your post, and a clear description of your problem:

    >>

    >

    IV. A help desk specialist will analyze the data and recommend an appropriate solution.

    UTC/GMT is 21:28 Friday, December 2, 2011

  • Hello world. I have a problem with crossfade video. In my calendar, I have my blocks. These are Mxf files, but I can't ' apply the fade between them. Crossfade will not work. Any idea? Thank you very much

    Hello world. I have a problem with crossfade video. In my calendar, I have my blocks. These are Mxf files, but I can't ' apply the fade between them. Crossfade will not work. Any idea? Thank you very much

    May be you have not all handles:

    Adobe Premiere Pro help. Overview of the transition: application of transitions

    If this isn't the above post a screenshot of the blocks.

  • I have an old MAC and need a printer for 10.8.5? Any ideas? Thank you

    I have an old MAC and need a printer for 10.8.5?  Any ideas?  Thank you

    Greetings @Tia10,

    I see that you are looking for a printer, you can use with your Mac 10.8, and I found a document that can help you.  Print HP Printing Products - products HP with drivers supported in OS X 10.8 Mountain Lion, OS X 10.7 Lion and Mac OS X 10.6 Snow Leopard.

    Hope this helps,

  • My PS6520 wireless printer will not print when she goes to sleep, any idea? Thank you

    My PS6520 wireless printer will not print when she goes to sleep, any idea? Thank you

    Hi 464544,

    Welcome to the Forums of HP Support! I understand once that your HP Photosmart 6520 starts in mode "sleep" you cannot send a print job, it does not automatically standby upward.

    Please take a look here:

    The printer into standby mode after five minutes of inactivity to help reduce energy consumption. The sleep time can be changed from the control panel. The printer will wake up mode 'sleep' to print when a print job is sent to it.

    However, the auto power off feature must be disabled. Auto Power-Off turns off the printer completely, you must use the power button to turn the printer back on. You can change the setting Auto Power-Off from the control panel. configuration -Source

    Menu Configuration > other Menus > Eco > auto shut-off > off

    I hope this helps.

  • installed a keyboard and wireless mouse and the mouse works fine, but the keyboard types the wrong keys! Any ideas? Thank you

    installed a keyboard and wireless mouse and the mouse works fine, but the keyboard types the wrong keys! Any ideas? Thank you

    Wired or wireless - is usually not serious unless the wireless can get more interference.  If the keyboard is close to the receiver which is connected to the computer and you get the strikes hurt - my suggestion is to try first the keyboard on another computer.

    To do this, * not * require you to install specific drivers.  Simply unplug the combo of a computer and in the other and see if the keyboard works correctly.  Then, you can troubleshoot from there.

  • Need to activate printing background colors and images, but this is not where it should be in the options/tools/int adv tab. Any ideas?

    need to activate printing background colors and images, but this is not where it should be in the options/tools/int adv tab. Any ideas?

    Try the following. Open IE11, click on the tools, mouse over the option 'Print' option and select "print preview

    Select the layout, as shown below.

    Place a check in the "case print the background color and images.

    Click on the OK"" button.

    J W Stuart: http://www.pagestart.com

  • I play world of warcraft and use a program called ventrilo to talk with other players. the problem I have is my game sounds can be heard

    I play world of warcraft and use a program called ventrilo to talk with other players. the problem I have is my game sounds can be heard.
    Vista makes my headphones 'speakers', so when I use a program called ventrilo to talk with other players in my game sounds are heard through ventrilo. My headset is a headset/microphone generic plug-and-play.

    When I run not WoW, I can hear my own voice through the headset speakers when I talk.

    I want my headphones to work so I can hear my friends talking and the sounds of the game, but I don't want the game sounds to be filtered on the server for voice chat

    Any help would be much appreciated. I asked the same question to Geek Squad and their response has been to try to charge me $49.99 + tax for one of their "agents" can remote in and fix it. Do not use them unless you have: P

    Hey CassiusVa,

    Welcome to the Microsoft Answers Forum!

    Since when are you facing the issue?

    Can I know the version of Ventrilo you use on your computer?

    It may be that World of Warcraft focuses on your audio hardware.  You can try to reduce the audio settings in WoW to see if this makes the use of Ventrilo better.  It may also be a driver problem.  I would check to make sure that you have the latest drivers for your audio device.

    Use the following steps to ensure that the audio drivers are up to date.

    1. connect to the Internet.

    2. click on start and enter the Device Manager in the start search field.

    3. click on the plus sign next to sound, video and game controllers.

    4. right click on the name of the sound material and select software update of the driver...

    5. click on search automatically for a driver updated and wait for Windows to update the driver software.

    6 Windows checks a remote Web site to see if the update of the driver software is available.

    * If an update is available, let Windows install the update.

    * If an update is not available, proceed to the next step.

    7. once the update is successfully installed, test the microphone.

    Please follow the steps below and check if you still have questions echo.

    Go into Ventrilo Setup and select mixer for the sound card, which will be the audio input (as determined by the "Input device" option) device. This will populate the Mux and line options. Normally it would take only a Mux. It is possible that you may have many options of the line. Go ahead and select "Microphone" or anything that is appropriate for the input line and then click OK.

    This should solve the problem.

    Please note that you select mixer, mux and line will allow the "Hardware Volume" slider This gives you the control hardware on the audio input signal and is the best way to control how strong you are. Setting the cursor to halfway better seems to work for most people, but it will be hardware and system load.

    You can also browse the links for more information on ventrilo and try to contact them if the problem persists.

    http://www.Ventrilo.com/FAQ.php

    http://www.Ventrilo.com/about.php

    http://www.Ventrilo.com/dlprod.php?id=1

    Let us know how it works.

    Kind regards
    Technical support of Microsoft-yama.
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • I was unable to download my free trial and have no idea why. Any ideas? Thank you.

    I wanted to try the trial version of one of the building of combos but I get an error message that does not make sense to me and I had no success for download. Any ideas on why this might have happened? I'm afraid that I don't have many details to give you; the download is just happen.

    Hello

    Please try and download applications from the link below

    http://prodesigntools.com/Adobe-CS6-direct-download-links.html

    Please read carefully the instructions before downloading.

    Hope It helps

    Thank you

  • My ps3 controller will work on my pc it DOWNLOAD the driver it dose but not working help me please thank you

    my work on my pc ps3 controller it download the driver for it but dose will not work help me please thank you cannot get to work on all the games I play just the key bored

    Visit this link:

    http://www.howtogeek.com/HOWTO/45610/how-to-use-your-PS-3-controllers-as-a-joystick-for-your-Windows-PC/

    http://ps3controllerwindows7.com

  • I deleted all THE files of rendering but have still 1.5 TB of unidentifiable used disk space. I don't have FCPX libraries on my 3 TB drive. Total area of libraries: 650 GB still Get Info says I use 2 100 GB! Any ideas? Thank you.

    I have deleted all THE files in my libraries FCPX rendering but have still 1.5 TB of unidentifiable used disk space. I don't have FCPX libraries on my 3 TB external drive. The total size of my libraries is 650 GB (when I add up the individual), but when I click on read the information for the reader, it says that I use 2 100 GB! It does not show that everything is on the disk. I went in each library individually in FCPX and deleted all THE files of rendering.  Reducing the total size of several concerts, but there are still almost 1 500 GB difference.

    I tried to copy all libraries on another drive and they occupy only 650 GB (with no unidentifiable used disk space). I'm a bit confused.  Someone at - it ideas?  I would like to release 1.5 TB that starting to use the new hard disk with only 650 GB and reformat the drive, but if there is some kind of hidden, important files on the original drive as FCPX needs to work properly I won't ruin the hundreds of hours I spent on editing. I hope that all makes sense. Thank you in advance.

    I use an iMac 27 "with 3.4 GHz Intel Core i7, 8 GB of memory, NVIDIA GeForce 1024 MB graphics, OS X Yosemite 10.10.5, FCPX 10.2.2 3 TB Seagate USB 3.0 external hard drive designed for Mac and format Mac OS extended (Journal)

    That doesn't sound right. The sound of back numbers compared to what could happen.

  • I need a little help in the release of LR 5 5.7.1.  During the download process, it hangs on "verifying LR 5" any ideas. Thank you.

    Hello.  I have a 2011 IMAC, OS X El Capitan 11.4.1.  I have 5 LR and I'm trying to update to LR 5.7.1.  I downloaded it but I have a problem installing.  There is a gray box that says it is checked, but I don't see the progress.  I contacted the support of LR and they suggested that I put my question here.

    Thank you

    t

    I thought about it.  Everything is fixed.

  • Outlook Express 6.0 when I send an email, it seems that it does not completely turn off but it does and everytime I open OE, it turns off again and again and again, etc. Any ideas? Thank you

    I send an email, it does not completely turn off. A message that says that the task had not been completed, but no error message appears. The email goes off, and whenever I open OE it turns off again and again and again, etc. Any suggestions?

    Thank you

    You have the apparent corruption of dbx files, but an easy solution.

    Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    General precautions for Outlook Express:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    Why you don't need your anti-virus to scan your email
    http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

    Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.

    Compact often as specified above.

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx

    Bruce Hagen
    MS - MVP October 1, 2004 ~ September 30, 2010
    Imperial Beach, CA

  • In features of style the layer maximum photoshop to 250 pixels. But I need to make the biggest race that I need to make a large logo of a warehouse. Any idea?     Thank you very much for your help!

    In features of style the layer maximum photoshop to 250 pixels. But I need to make the biggest race that I need to make a large logo of a warehouse. Any idea?Thank you very much for your help!

    And why you even do it in PS? What you wrote means that you need something big which will be made using cutting of vinyl or other techniques of signage and it requires to work with vectors, which means you use Illustrator, not Photoshop.

    Mylenium

  • CS6 creative cloud and Apps are currently unusable. Any ideas. Thank you.

    It's my current setup:

    Mac 2 x 2.26 Ghz Quad - Core Intel Xeon

    20 GB 1066 Memory

    Applications and commissioning on the SSD

    User account on internal 2 TB Drive

    10.8.1 running

    CS5 works perfectly

    Using the latest version of suitcase for font management

    Here are my questions?

    1 Photoshop works, but does not load anything when initiated by - edit the image - in any other app. with the exception of the following error:

    Could not save preferences because the file is locked, you don't have the necessary access permissions or another program is using the file. Use the "Get Info" command in the Finder to make sure that the file is unlocked and you are allowed to access the file. If the problem persists, save the document to another file or duplicate in the Finder.

    2 inDesign does not open

    3 illustrator will not open

    4 flash opens.

    5 Dreamweaver opens.

    6. at work, whenever an application is open, it tells me the trial is in place and makes me log. It is a slightly older machine, attached to a completely different Adobe ID for the day job...

    Hi Scott,.

    We apologize for all the trouble you had.

    It seems completely wrong on the OS permissions problem.

    Step 1. You can try to give access to files from Adobe below:

    / Applications/Adobe *.

    / Applications /. AdobePatchFiles (hidden, use Go > order of the folder)

    / Applications/utilities/Adobe *.

    / Library/Application Support / Adobe *.

    / Library/Application Support/FLEXnet Publisher /.

    / Library/Preferences/com. Adobe *.

    / Library/Preferences/FLEXnet Publisher /.

    /Users/ [user] / Library/Application Support / Adobe *.

    /Users/ [user] / Library/Caches/Adobe *.

    /Users/ [user] / Library/caches/com. Adobe *.

    /Users/ [user] / Library/Preferences/Adobe *.

    /Users/ [user] / Library/Preferences/com. Adobe *.

    Follow the steps in the link below to grant full rights to the current user.

    http://support.Apple.com/kb/HT2963

    Step-2. Try running the disk permissions reset utility by following the steps below:

    1. open disk utility by selecting Applications-> Utilities-> then disk utility.

    2. Select your primary hard drive (that you loaded OS x on) and then click on the button check disk permissions.

    3 disk utility will check your drive for errors of authorization. In the example screenshot below there is zero if no error displayed, click the repair disk permissions.

    Thank you

    Florian

Maybe you are looking for