HP will fix my laptop - beware of the purchase from them

We bought a HP laptop and the extended warranty.  We have had problems with laptop computer and sent in for repair.  He arrived with a broken screen.

HP will not solve the problem.  It has been damaged during transport.  They will not honor anything or file a claim with the FED ex

WE are on a laptop that worked when we sent it to them.  They have horrible customer service.  I will never buy from them.

They need to fix what they or fed ex broke.  They sent the box home.  HP is not a good company.  I want that my laptop, which is still under warranty, who has burst when we sent it FED EX them FIXED.  They want to pay more!

Many others is also unhappy.

Carol... FIX MY COMPUTER

Carol

HP has sent to the box and FED EX picked up from the computer.  It arrived broken and they would not file a claim with FED ex I contacted the CEO and my computer will now be repaired.  They are standing behind their product and I am very happy!

Tags: Notebooks

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