HP Win 7 Home Premium Bio HD - 2 No. detected disks p6310y

F9 Diagnostics CPU spent, memory Test passed, test error Code readers: BioHD-2: warning disk not detected. Checked cables Ok, tried other ports sata even problem, always reset the same CMOS error message. Checked the HD in another system, detected and managed to save. CD DVD drive not detected is therefore cannot start on a recovery disk.

Looks like the problem comes from the motherboard or SATA cable. Try a different cable and use compressed air to clean the inside of the SATA connectors. We hope here. If you can't get readers to be recognized, try using a PCI SATA card or replace the card.

Tags: HP Desktops

Similar Questions

  • This copy of Windows is not genuine I have Win 7 Home Premium doc & key that came with the pc but no disc, can I come back to win 7 HP?

    Bought an ASUS Eee PC a few months back - a well - was inactive for a few months and now has the following message displays on the screen "this copy of Windows is not genuine" - riddle previous owner installed Win 7 Professional w/o legitimate key? I have Win 7 Home Premium doc & key that came with the pc but not the Windows 7 installation disc. Is there one had to return/restore Win 7 HP without the original disc for Win 7?

    Adding infrom of win diag tool:

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 50
    Validation caching Code online: n/a, hr = 0xc004f012
    Windows product key: *-* - CM74G - RPHKF-PW487
    Windows product key hash: 71BRYMECVaSXedfumfu8zryHJVY =
    Windows product ID: 00371-177-0000061-85265
    Windows product ID type: 5
    Windows license type: retail
    The Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {C258D6DC-FCEC-4D78-A6AE-D0290D63818A} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.120830 - 0334
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 103 blocked VLK
    Microsoft Office Visio Professional 2003 - 100 authentic
    Microsoft Office Enterprise 2007 - 103 blocked VLK
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Users\admin\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {C258D6DC-FCEC-4D78-A6AE-D0290D63818A}1.9.0027.06.1.7600.2.00010100.0.0.048x 32*-*-*-*-PW48700371-177-0000061-852655S-1-5-21-3606206582-1294634331-2799272895ASUSTeK Computer Inc. 1005PE American Megatrends Inc.. 0401 20091110000000.000000 + 000B8B83607018400F404090409Eastern Standard Time(GMT-05:00)03_ASUS_portable103100Microsoft Office Visio Professional 2003118DD0A165A1C2500EhKkzIViDaNcyOyUrmH6SKEP5sY =72085-640-9640702-5517614103Microsoft Office Enterprise 200712fFic3JgCreGGRxyF8uMWB4R4Jcg =89388-707-1528066-6591714 ACD7202654E586

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7600.16385

    Name: Windows 7 Professional edition
    Description: operating system Windows - Windows (r) 7, retail channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-177-000006-00-1033-7600.0000-2572012
    Installation ID: 005144242421870610215885787746464524889844109506716151
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: PW487
    License status: Notification
    Reason for the notification: 0xC004F009 (grace period expired).
    Remaining Windows rearm count: 3
    Trust time: 06/01/2013-06:27:26

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C532
    Beyond: 0 x 0000000000000000
    Event timestamp: 1:4:2013 22:28
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:

    --> HWID data
    Current HWID hash: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAJJTQ1TeXyGP8ULjtak5GkPhQ0OYk7nIZ

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC A_M_I_ OEMAPIC
    FACP A_M_I_ OEMFACP
    HPET A_M_I_ OEMHPET
    MCFG A_M_I_ OEMMCFG
    CO-SUBMISSION A_M_I_ OEMECDT
    LASRYVITRAGE A_M_I_ AMI_OEM
    GSCI A_M_I_ GMCHSCI
    SSDT PmRef CpuPm
    SLIC _ASUS_ Notebook

    the key of product in use is touch uses default windows when no key is entered during installation and cannot be enabled. (he has a 30-day grace period that has expired)

    See response from Andrew on how to install home premium.
    Office status: 103 blocked VLK
    Microsoft Office Visio Professional 2003 - 100 authentic

    Microsoft Office Enterprise 2007 - 103 blocked VLK

    your office is not genuine.
  • Win 7 Home Premium 64-bit, shows that it is valid and active, but still get the error code to activate 0x8004fe21.

    I've owned my XPS Dell for more than 2 years, (that I bought new from Dell) and last week I started to get the ' don't not Genuine Microsoft..., "I'm under Win 7 Home Premium 64-bit, which shows that it is valid and active, but I still get the error of 0x8004fe21 activation code.

    I did all the basics, slui.exe, slui3.exe, slui4.exe, which all say successful activation, but remains constantly get the error of 0x8004fe21 activation code.

    Here are the diagnostic report:

    Diagnostic report (1.9.0027.0)

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0x8004FE21
    Code of Validation caching online: 0x0
    Windows product key: *-* - 7TK7X - CDPPC-7YHYV
    The Windows Product Key hash: n8Vo57Hev5XM5pGp/e7rfYVx5sQ =
    Windows product ID: 00359-OEM-9805391-45580
    Windows product ID type: 8
    Windows license type: COA SLP
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {2EBA2488-7B3E-46A9-9D19-B92E3C47E8F8} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.120503 - 2030
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Basic Edition 2003 - 100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office details: {2EBA2488-7B3E-46A9-9D19-B92E3C47E8F8}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-7YHYV00359-OEM-9805391-455808S-1-5-21-1800837603-2485805944-2960746992Dell Inc.. Studio XPS 8100 Dell Inc.. A05 20100708000000.000000 + 0004A693407018400FC04090409Time(GMT-05:00) Standard is03DELL FX09 100100Microsoft Office Basic edition 2003114dtxPQcSBdfvAVAMubAVy3TZOgQ =73102-OEM-5695703-736765 9EDDBCB8239FF7A

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, channel OEM_COA_SLP
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-053-945580-02-1033-7601.0000-2562012
    Installation ID: 020314789613610665841200172506767716013075146504391195
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 7YHYV
    License status: licensed
    Remaining Windows rearm count: 4
    Trust time: 20/09/2012-09:47:28

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: n/a
    Beyond: 0x000000000001EFF0
    Event time stamp: n/a
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
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    Altered the file: %systemroot%\system32\sppobjs.dll
    Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Altered the file: %systemroot%\system32\sppwinob.dll
    Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
    Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
    Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Altered the file: %systemroot%\system32\drivers\spsys.sys

    --> HWID data
    Current HWID of Hash: LAAAAAEAAAABAAEAAQACAAAAAQABAAEAln0eHvbaEqbcJVCZYj0Qeqw6XF0 =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
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    APIC DELL-FX09
    FACP DELL-FX09
    HPET DELL OEMHPET
    MCFG DELL OEMMCFG
    FX09 DELL SLIC
    OSFR DELL-FX09
    LASRYVITRAGE DELL-FX09
    ASF!   LEGEND I865PASF
    SSDT DpgPmm CpuPm

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  • Vista Business - > Win 7 Home Premium upgrade does not work with my Win 7 Home Premium Upgrade disc

    I bought a Windows 7 upgrade for $99 at Dell when I bought a new computer Win 7 and am finally getting around to upgrading my Vista Business.  The reason for road upgrading rather than clean install was to avoid reinstalling all applications, a major, major time sink, even if I find all the drives in application.  Is the upgrade to Win 7 Home Premium.

    After starting the upgrade, he stopped, telling me that I can only switch to Win 7 Pro, Ultimate or enterprise. For the upgrade to proceed, told me that he needed a clean installation and that I would then have to re - install all the applications.  I looked on the Microsoft site, trying to find how to set my Windows 7 Pro upgrade disc, but I have been unable to find how this could be done after through many convolutions of web pages.

    Could someone tell me please how to put my Win 7 Home Premium Upgrade disk to a Windows 7 Pro upgrade disc?

    Thank you very kindly for any response.

    I guess it depends on what side of the coin of your on. If someone bought the Windows 7 Pro upgrade, whereas they would have only a single lane of evolution, which is the more common scenario.

    J W Stuart: http://www.pagestart.com

  • Lenovo G555 OKR Win 7 Home Premium

    Ugh! I came here and saw there were 200 + pages of topics. I'm sorry if mine is already validated and has an answer, but I ask myself in a hospital bed need to use OKR and cannot understand it. I won't go through all the pages to see if my are answered so bear with me. I have no documentation with me (it's at home for obvious reasons). Recently, I have this computer and have not yet created backups "file of users. The only backup here is everything back to how it was if I had just bought it and was first put on brand new.

    IF I ABSOLUTELY have TO, I could lose my bookmarks in firefox (or I could just the zip file and send them an email to me - I use Live Mail so I'm not worried about the deletion and lose my emails). But I wouldn't lose my documents, videos and what-not. My other software, I installed from the factory-fresh install when I bought the computer is not much and I can actually just go to some sites and reinstall things, No biggy.

    What I prefer is to back up all my personal files, so I don't have to re-download anything and have it take 1 million years to reinstall everything. In 'My Computer', I saw the C: partition, the partition D: (Lenovo) who had the OKR related files and I guess that the secret files to reinstall the original image. I have Windows, the value do not hide what whatsoever from me. I also see a MS Office Starter 10 q score: who is protected, but didn't seem to do anything when you double-click it except give me an error message that I am not authorized to access. Then there's the DVD Burner F: and below, there is a "Norton Backup" type icon that looks like a hard drive, but when you double click on that, it shows just 3 icons more: 1) backups of the system by default C: partition, 2) the partition D: Lenovo backups and backups DVD Burner F:... By double clicking on anyone of them showed that the it is that anything backed up towards them.

    If I close and press the OKR which looks like a symbol of u-Turn of orange color, it brings me to the OKR options screen but since I have no backups created by the user, the only option that it will really allow me to choose is exit and let Windows load just as it does now and continue to use the computer , or reset the computer to the original image and lose everything...

    How the hell do a user-created backup image? I went to C:\Program Files\Lenovo\OneKey App\OneKey Recovery\Language\Enu\ and there was an overview of the OKR program, but nothing to really say how to create an image backup created by the user, the .htm files. Just that you are going to kick you if you create a return to the top of your data first and run the OKR to restore the original image. Not very useful. It would be nice if in fact, he crossed and detailed how the hell do!

    I want to thank you all for your attempts to help me. I went to uninstall the existing installation of OKR and re - download the installation file, so I can install a new copy from the links provided in this thread. Unfortunately, I was with a WiFi very slow at the hospital I was staying in and after about 20-30 of 273 MB downloaded, it seems the download has completed. I finally got so fed up with it, I used a downloader that supports recovery and even in this case is the same trouble. Finally on download seventeenth attempt, I got it completely downloaded. Once again, since I'm on a slow connection, it took about 2-3 days with all these upheavals, but I got it. Then when I installed it, it's the same thing. GRR! Then, so I decided to save all my important files on a DVD and I just shut down the computer and supported the OKR button and allowed him to recover the original factory installed image. Now, Win 7 Home Premium desktop screen when you press the OKR, it gives you the options to create images of backup or restore backups I have created or install again the original factory image. It's a pain in the neck, but I got it working properly, finally. Yet once, I want to thank you all for trying to help, and you can now consider this topic resolved.

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