HP5550 68.0 "permanent storage full" followed by "49.4C02 error" "keep turning off & then on."

End users reported a 49.4C02 error.  They had cycled power on the printer error code and the error code persists.

I went to the printer to see what was going on.

I noticed that a few seconds until the 49.4C02 error appeared on the screen of the printer, there was

a 68,0 error "permanent storage full".

I tried a cold reboot, but it did not help.

Could not watch all print jobs in the print as I didn't know what was the address of the network printer.

The display was frozen on the 49.4c02 error.

I was unable to print the configuration page to find the IP address / number, so I couldn't determine the printer to look at.

I found a solution.

I examined the service manual and found an article on how to initialize the hard disk.

I expect that this might help as I was getting a storage permanent error 68,0 full, a few seconds before the 49.4C02 error appeared.

In all cases, it couldn't hurt to try.

So I power cycle the printer.

The count of memory at startup, I pressed the MENU button and held it until the 3 LIGHTS all light up.

I then released the button MENU. I hit the button the arrow (return). The screen of the printer showed a

INITIALIZE the DISK on the screen.

I pushed the button tick to accept the initialization process.

The screen displayed/hidden between a few different views, then on the READY screen appeared.

Printing all seemed to have disappeared, but at least the printer is online and functional again.

Not sure how happy the end user who has had a print job in printing, but I was happy to have the operational printer again.

Tags: Notebooks

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