HP8620: Printer offline, Windows 10, worked fine until a few days ago
I have a wired network printer, HP8620. In the last few days, every time I turn on my laptop (HP spectrum), also connected by wire to the network printer is offline - it will not be printed.
Reports HP print and utility Scan doctor that the printer is offline, but Microsoft Word and other applications do not, print saying the printer is offline. I can solve the problem by turning the printer off and on again.
I've seen suggestions that it is a problem of SNMP status, but when I go to the printer properties, Ports and select "Configure Port", I get an error message "an error occurred during port configuration", "this operation is not supported", so I can't uncheck SNMP, as suggested elsewhere. Any ideas?
Thank you
Philippe
Hi @Philip4,
Welcome to the community of HP.
I read your post on your HP Officejet Pro 8620 having connection problems, and I want to help out you.
Try the link below, there are several possible solutions to your problem. Try all the steps in order and let me know the results as well as of the problems or the error codes you are experiencing.
HP printers - printer 'offline' status message (Windows 10)
I hope this helps.
If this help will testify of my answer by hitting the thumbs to the top slot
Click on the button "Accept as Solution" if I helped you reach a solution.
Tags: HP Printers
Similar Questions
-
Until a few days ago I was able to print a PDF from Acrobat Reader ms in Windows 7. Now I get "the document could not be printed." The next panel says "there are no pages selected to print," even if all the pages have been selected. I've uninstalled Reader and reinstalled, but the problem remains. I also tried to repair the installation and that doesn't work anymore.
Thanks for the tip. It turned out that kind Reader has been commissioning in protected mode. I changed the setting and it prints now as before.
Thank you
-
My site, created using Dreamweaver cs6 shows only partial images.
He worked until a few days ago when I updated Java and Firefox.
The URL is j - f - a.com.auThe images are not entirely loading or do you have other problems?
You can attach a screenshot?
- http://en.Wikipedia.org/wiki/screenshot
- https://support.Mozilla.org/KB/how-do-i-create-screenshot-my-problem
- Use a type of compressed as PNG or JPG image to save the screenshot
- Make sure you do not exceed the maximum size of 1 MB
I noticed that some images show at the right end of the window and have set width: auto (right: 0px; width: auto) set the width according to the dimensions of the image (i.e. maintain proportions) and others fill the width full page.
You can try the following steps in case of problems with web pages:
You can reload webpages and ignore the cache to refresh potentially stale or corrupt.
- Hold down the SHIFT key and click the Reload button
- Press 'Ctrl + F5' or 'Ctrl + Shift + R' (Windows, Linux)
- Press 'Command + shift + R' (Mac)
Clear the cache and delete cookies only from Web sites that cause problems.
"Clear the Cache":
- Firefox/tools > Options > advanced > network > content caching Web: 'clear now '.
'Delete Cookies' sites causing problems:
- Firefox/tools > Options > privacy > "Use the custom settings for history" > Cookies: "show the Cookies".
Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem.
- Put yourself in the DEFAULT theme: Firefox/tools > Modules > appearance
- Do NOT click on the reset button on the startup window Mode safe
-
Windows Mail has stopped working on vista
First, make sure that is not a mistake on the mail server. See if you can connect via webmail and account works fine.
Otherwise, see www.oehelp.com/OETips.aspx#3 its likely that you have tight with antivirus software. After checking, remove your email account, compact and repair the database (www.oehelp.com/WMUtil/) and then add your account mail back again once and ensure that any analysis of the electronic mail is disabled by antivirus software, and on the other.
Steve
-
my Skype does not work on my computer, when I try to connect the message comes up saying "Skype has stopped working" do not know what it please help me
Here is a link to the instructions in Support of Skype for ' Why Skype crash on my computer? ": http://support.skype.com/en-us/faq/FA10382/Why-does-Skype-crash-on-my-computer
-
Where should I look to fix this? It's a pain to have to re - open some websites when a strike that left arrow would do. Thank you!
There is something to do with your original profile... If you want to go with a new profile and a transfer on some data that works. Otherwise, we can take a look at the content of about: support and to ensure that all is well with the settings
-
Worked fine until a few days ago. We have an account of Yahoo business, with two addresses. Normally, we can see only an e-mail account to the time, and to change the points of view, there is a drop-down list box top left of Yahoo mail which normally allows the selection of the desired account. Now in these last days, by selecting the drop-down list box only will take you to the Yahoo profile update page, not the drop down menu which allows us to change the e-mail account, we want to see. Correct operation is noted in IE9, but neither Firefox 32-bit or 64-bit allows you to select the second email address.
try to read Web sites look bad or display differently they should
-
Everything goes fine until the other day when...
I've been a happy user of vista for a while now, and until a few days ago, I could just click on 'Documents' In Start Up list and see my documents.
Since trying to save a document on a reliable website I find now I can't access it this way and find if I go to Documents and settings denied access (I am an administrator on the pc).
I can get to see documents via user, but why it is suddenly complicated when a few days ago, it was so simple, I ran several audits of viruses etc and everything seems clear. Thank you
Also editing documents to "Desktop Windows" is very slow
PS. I have Vista
Shirl,
do a system restore and check...
-
everything looks ok, but when I print the paper passes through the printer but nothing prints, suggestions. worked fine until today after a move
Check with Kodak support or website to see if there's a test or a diagnostic process that you can run to identify the problem with the printer. It is not likely to be a problem of Windows at this point.
-
Code.10; Cannot start your device - CD/DVR, it was working fine until I did a windows update and it stop working.
Original title: code 10
Hello
Read this link which has also a few solutions:
Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
http://support.Microsoft.com/kb/943104/--------------------------------------------------------------------------------------
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
-
Can't burn music CD - R. Worked fine until today. C00D10BA received error message. Windows media player cannot find the file. He said to repair or remove a link. What is an easy way to find and fix this? I know little about the links and need a simple way to fix... Thank you!
Hello
You got the C00D10BA error message when you use Windows Media Player. The following information
might help you solve the problem.
http://www.Microsoft.com/windows/windowsmedia/player/Webhelp/default.aspx?&mpver=11.0.5721.5260&ID=C00D10BA&ContextId=89&OriginalID=C00D10BADon't forget to click on the four " + " to see more help.
Support for Windows Media Player
http://support.Microsoft.com/ph/7763I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
-
Hi, can anyone help? My wireless was printer was working fine until what I used it to scan - and needed to use a cable to do so. I can no longer print wireless, Iv'e disconnected from the PC to the printer as cable seemed reasonable. What should I do? Thanks in advance
What printer you are using?
-
I'm on Windows 10. A works fine until the update. How can I make Adobe Acrobat Reader (free verision) my default DC? Seems that the default value is E pdf and when I change the default in the flashes of screen reader and forms are in the same format. I rather Acrobat format if possible. Thank you
Hello
Could a right click on the PDF file > open with > choose program by default and select CD player as default PDF Viewer.
You can do it from the control panel as well.
This would make CD player as default PDF Viewer.
Concerning
Sukrit diallo
-
Internet connection is only local. Worked fine until Vista has been reloaded.
Choose the manufacturer of your computer in the list and get them from there.
Driver downloads:
Acer:
http://us.Acer.com/AC/en/us/content/drivers
ADVENT:
http://www.adventcomputers.co.UK/product-downloads
Alienware:
http://support.Alienware.com/Support_Pages/Restricted_Pages/driver_downloads.aspx
ASUS:
Dell:
http://www.Dell.com/support/drivers/us/en/19/ProductSelector
eMachines:
http://www.eMachines.com/EC/en/us/content/drivers
Fujitsu:
http://www.Fujitsu.com/us/support/
Gateway:
http://us.gateway.com/GW/en/us/content/drivers-downloads
HP:
http://WWW8.HP.com/us/en/drivers.html
Lenovo:
http://support.Lenovo.com/en_US/downloads/default.page#
LG:
http://www.LG.com/us/support/software-manuals
Samsung:
http://www.Samsung.com/us/support/downloads
Sony Vaio:
http://eSupport.Sony.com/Perl/select-System.pl?Director=driver
Toshiba:
-
Hi, I have installed sqldeveloper - 4.0.3.16.84 - x 64 with JDK and tried to run SQLDeveloper.exe its does not work. A flash comes and goes. It worked fine until two days ago. Don't know what happened all of a sudden its not working. Need help.
I use Windows 7 Pro.
I have read other threads and tried to launch SQLDeveloper.exe from the CMD prompt, nothing is shown a flash comes and goes.
Tried to change of SetJavaHome sqldeveloper.conf to the path JDK that it didn't work.
Please guide me.
Thank you
Maybe there is a problem with SQL Developer, being able to write to the network share of desktop directory. Add the following to your sqldeveloper.conf file to force the settings of the user to store locally also:
AddVMOption - Dide.user.dir = some_local_dir_to_own_system4.0.3.16.84
I hope this helps...
Maybe you are looking for
-
It's more a coup to face a request (even if it's indirectly) The algorithm of color is what iTunes does stand out from other music libraries. That's what throws us in the future. That's what made my whole IMMERSIVE music experience. I was friggin im
-
Global variable control and simulation
Hello! I have a probem with the export data of the Simulation loop in the graphic form. I have created a global variable, but in the façade is not updated or exported the data necessary, but in the file as a global variable do? I would like to gather
-
How to add the Hotmail icon in the taskbar of office?
original title: I JUST WANT ONE THING SIMPLE-PUT THE HOTMAIL SHORTCUT ICON ON MY DESKTOP TASKBAR I USED TO HAVE THE ICON HOTMAIL ON MY TASKBAR TO DESKTOP, SO WHEN I CLICKED IT, MY HOTMAIL PAGE WOULD COME IMMEDIATELY - INSTEAD OF HAVING TO GO THROUGH
-
How can I take 2 files saved on Word 3 and combine them into a single file?
How can I take 2 or 3 files saved on Word 3 and combine them into a single file?
-
Download spare part error "this file has no program associated with it".
Hello I had problems with my laptop - I thought that someone hacked into my emails. I've been tinkering with the settings and that I cannot now enter my "downloads". When I click on 'downloads', I get the above error message. When I go into my emails