hpc6180

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• HPC6180 function to scan lost all-in-one photosmart when changing the broadband providers

  After changing the broadband providers I could no longer use the functions to scan my printer on the network. Print still works perfectly, but when I tried to scan I got a message telling me that the scanner could not be found.

  It is a symptom that is very similar to the one described elsewhere on the forums - but the problem in my case was not fixed by any amount of uninstall and reinstall the software. If all goes well, describing the fix here I can someone else save a lot of time.

  When the scanner is installed first the device name is stored somewhere, and even if the software is uninstalled and reinstalled L4 is still remembered the old name.

  The diagnostic scanner utility shows clearly a name that cannot be 'ping' because it is not the same as the new name for the printer. The suffix shown by the diagnostic Scanner differs from that shown in an IPCONFIG/all (the connection-specific DNS suffix).

  Thus, in may a case my original router was distributing the domain suffix '.» «Home» so my printer was HPxxxx.home for the scanner software. When I installed a new router that he used the ".config" suffix if the printer has become HPxxxx.config and the software couldn't find it (even when re-installed).

  It seems that ONLY the scanner software uses this mechanism to talk to the printer - printing features are not affected. But with the scanner software you're looking for the wrong name it can't possibly work. Even if you re-install the software or 'fix' references. Home in the registry to point to HPxxxx.config something somewhere modifies the registry return entries.

  SOLUTION:

  Find a way to change the router to distribute a different suffix - the same as your old router. In my case it was impossible in the GUI of the router then I 'saved' the configuration of the router in a modified file - the name of the suffix in the file text - and re - load configuration in the router.

  Now the printer is HP software and I can't figure out how to fix the HP software to recognize a new name.

  I hope someone saves some time - but unfortunately there are a lot of reasons that the scan function may suddenly stop working - as evidenced by the publication on the subject.

  Good luck!

  So, the SOLUTION is to re - configure your new router to use the same domain as your old router suffix. Router usually come with a configured arbitrary domain suffix - and the HP software is not resisted this development.

• hpc6180 all-in-one makes this noise when answering machine picks up even if auto answer is disabled

  help cannot use my answering machine on my phone at home because my hp c6180 all-in-one is that the sound is terrible, even if auto answer is disabled

   
  [Moved from comments]

  It could be the build-in the fan. If I'm wrong, please contact HP!