HPE140F pc - game crash/screen black screen mode 'sleep' and more problems

I recently bought an HP computer refurbished not even 2 weeks ago: HPE140F

While playing world of Warcraft, the screen goes black and the screen goes into sleep mode.  There is also a strong buzz.

In addition, the CPU fan makes a lot of noise.

I contacted HP customer service and they couldn't help me.  They said to talk to a technician level 2, I would have to PAY for the service.

This is completely ridiculous.  I want a solution or this pos is going back to the store.

I am a customer very very unhappy.  Poor service, defective PC, nothing but problems.

You can mark this resolved.  I was ready to pack the PC up, when I remembered I had bought a video card Geforce 9 Series several months ago and never installed in my old computer.  I took a chance and installed in the HP.  Voila!  The machine now runs like a dream.  No noise noisy fan and he's playing my favorite games in 3D spectacular I contacted HP support and they conceed that it was probably a defective video card (I checked on the WOW forums, several people have played the game fine with the GeForce GT 230 and had no problems).  I'll send it in an Exchange and will try on my old pc I always around.

I will be in part with positive feedback, update of the card in the HP was extremely easy, indeed with the opening of the case the entire seemed well organized and easily extensible.  I plan to get a power of 500W Rocketfish and Im happy that it will be an easy installation.

Thank you all!

Keep in-game!

Tags: HP Desktops

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