hypersensitive keyboard key?

Last Friday, I took delivery of a Latitude laptop, 3150, running Windows 7.  I have a problem with the keyboard.

Most of the time, when I press the 'Q' key, nothing appears on the screen.

On the other hand, if I press one of the other keys near Q on the left side of the keyboard (for example, 1.2, tab, caps lock, w, a, s, Maj,------, z, x), the keypad will display this key, followed by dozens of Qs, as if I am now hold the Q key (even if I have not touched the Q key).

At other times, I can produce a Q on the screen just very slightly hit the Q key.  If I touch others touch it slightly, nothing is displayed.

Should I assume that it is a physical problem with the keyboard?  I hate the idea of how many hours I have spent on this laptop computer file transfer, so it would be nice to find a solution that does not involve having to get a laptop replacement.

Thanks in advance for all you can give me advice.

p.s. I'm typing this message on the cell phone, but using a USB keyboard.

Keyboard has been replaced by Dell, that happened quickly and efficiently.

Tags: Dell Laptop

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