Sensitivity/shortcut keyboard keys hypersensitive?

When you type in the Word program, if, for example, I type 'I' and that 'I' change text in italics. In other words, at least, better than typing "d" and have my document disappear... deleted in the ether, it seems. Text often suddenly passes to the right adjustment, and same format type this now, I somehow open a new tab when I wrote the first "t".
I tried looking for this issue for several hours now, much to my embarrassment. I looked at the parameters of language, keyboard DVORK, ect, and I'm just lost here. I also followed the instructions to display the present shortcuts in Word; the results indicate that there is nothing programmed.
Now, I'm so frustrated that I am seriously returninng my new computer, and it is not an exaggeration.
Again, I'm not hitting any other key that would usually create a shortcut, so I do not know how to fix this problem. I would appreciate any honest help, anyone can be able to provide. I * like * my new laptop, but if this frustration will put my teeth on constant edge, well now, then...
Thank you in advance for your help!

Hello Angelique973,

Thank you for using answers forum.

It happens only in Word? I ask because I noticed that you said it happened while you were typing your post and that would have been in the browser and not Word and wanted to make sure that we are properly troubleshooting. The first thing I think we should try to use a clean boot to see if we can reduce the problem, here is an article that describes how to do a clean boot, http://support.microsoft.com/kb/929135. After the step that follows 1 test and see if the problem still exists, if it is not happen then follow the remaining steps to narrow down what is causing the problem.

I hope this information is useful.

Robert

Tags: Windows

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