HP 14 Chromebook product # F0H08UA keyboard keys digital 1 to 4 and 7 to 0 do not work

HP 14 Chromebook product # F0H08UA keyboard not working keys numbered 1 to 4 and 7 to 0. Awkward layout that I use some of these numbers for my password. Problem started on 15-07-14. Has worked as intended in the AM but now do not register this PM. The method of entry on the screen works but not the keyboard! All other keyboard keys seem to work as expected. No error message and no recent changes to this 14 Chromebook. This could be the cause of this problem?

Chromebook is sent to HP for repair. The unit was still under warranty. HP has replaced what they call the "top Assembly' 743681-001 part number. I guess that is the plastic piece, the keyboard is surrounded and the keyboard itself. My 'Top House' OE still had stickers attached when I bought the Chromebook. The replaced "top Assembly had no stickers.

The repair process was painless for me other than being without my Chromebook for about a week. HP sent a box with pre-paid shipping by Fedex. Since the repair my Chromebook worked well.

Tags: Notebooks

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