I am a lightroom user 4. now, I bought lightroom 6. I will uninstall lihgtroom 4 before installing lightroom 6? Best regards, Raphael

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• I have windws vista home and it has several virus pop ups I had installed avg.free but now I bought the security cd internet AVG one can not install, please help!

  I have a windows Vista Home Basic that crashed near virus that I had installed avg.free but it has expired now, I bought the new protection but don't know how to install it, please help!

  ... I bought the new protection but don't know how to install it

  Too late now! See...

  Cleaning a compromised system
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

  HOW to do a clean install of Vista: section "If you want to reinstall Windows Vista by running a new installation...". "ofhttp://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) otherwise and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Tip: After getting the computer fully patched, download/install KB971029 manually:http://support.microsoft.com/kb/971029

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool appropriate prior to installing the updates, Windows Service Packs or IE upgrades AND BEFORE installing your new anti-virus application (which will require WinXP SP3 must be installed).

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  See also:

  Risks & benefits of P2P file sharing
  http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
  http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  ~~~~~~~~~~~~~

  If you need help, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/vistarepair/threads

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• had a windows computer with my element 7.  Now just bought a Mac OSX version 10.9.2 what would be the best elements of photoshop for this machine.  I download items 12 on Apple store but kept getting inconsistent message when you try to open a picture

  I thought that the elements were simple but it's maybe just me.  With travel photos from iphoto to elements problems

  The best choice would be the non - app store of PES 12 version. There are several limitations of the app store version: no Organizer and you cannot add anything which requires the removal of mediaDatabase.db3. In addition, other versions are much cheaper if you hunt around in the big box stores and retailers online.

  That said, most likely you do not use iphoto and PSE correctly. If you use iphoto, you have two options:

  1. set the PSE as external editor and send pictures from iPhoto. Save, save not sub, without changing the name or format, and iphoto will remember your last saved version + the original, but you will need to lose the changes back to the original photo again.

  2 export photos from iphoto, use file > open to post-secondary studies, do as many name changes or format as you want, save the file and import it to iphoto in a new file. This allows you to record as many different versions of your image you want.

  It's the same that you use any version of the EP.

• I used the 30 day trial on the (CC) photoshop and now I bought the app 1 month only downlowd the monkeys of lightroom and to show that I need to buy the CC, what to do?

  I used the 30 day trial on the (CC) photoshop and now I bought the app 1 month only downlowd the monkeys of lightroom and to show that I need to buy the CC, what to do?

  Disconnection of the step is mentioned in the link below:

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Even after disconnection and signing in if you are still having the same issue, let us know if you use Windows or Mac computer?

  We will have to check once a Hosts file.

• I have a panasonic G3 camera and already use 3 years lightroom for raw files, now I bought a new G7 and he can't read raw files in lightroom, to me terrible, that I update lr to 5.7

  I have a panasonic G3 camera and already use 3 years lightroom for raw files, now I bought a new G7 and he can't read raw files in lightroom, to me terrible, that I update lr to 5.7

  Move the discussion to Photoshop Lightroom

• Hello Mr. Atul Saini. Thanks for this good information. I now find my product serial number lightroom 5. Now how to download on my computer again? Thank you very much. Kind regards, Philippe.

  I now find my product serial number lightroom 5. Now how to download on my computer again? Thank you very much. Kind regards, Philippe.

  See here for links:

  Lightroom 5.7.1 is now available

• Getting around the y axis until the user stops now button?

  In my example below is there a way to have the user press the orange button and it makes the numbers continually down the axis y until the user stops now down on the orange button?

  http://twistedpancreas.com/edge/Misc/MouseDown.zip

  Thanks in advance.

  Replace your original stage comments trigger action code is added to the code;

  / * Your original Code
  sym.getComposition () .getStage ().getSymbol('lab_items').$('btn').bind ('touchstart mousedown', function (e) {})
  sym.getComposition () .getStage () .getSymbol ('lab_items')
  .getSymbol ('numbers')
  . $('labMarks')
  . Animate ({'top': '= 50px'}, 300, "linear");
  });
  Put an end to your Original Code * /.

  New Code.

  A function to maintain the method animate of continuous scrolling.

  The trick here is with the last parameter scrollCont.

  Which essentially calls the function (himself)

  loop, until the mouseup is raised later

  function scrollCont() {}
  sym.getComposition () .getStage () .getSymbol ('lab_items')
  .getSymbol ('numbers')
  . $('labMarks')
  . Animate ({'top': '= 50px'}, 300, "linear", scrollCont);
  }

  Stop() function continuous when scrolling

  MouseUp is trigger, later

  function stopScroll() {}
  sym.getComposition () .getStage () .getSymbol ('lab_items')
  .getSymbol ('numbers')
  . $('labMarks').stop ();
  }

  Your mousedown touchstart remain valid; the add event

  chaining the touchstart mouseup; which

  When the trigger fires the stopScroll() function.

  sym.getComposition () .getStage ().getSymbol('lab_items').$('btn').bind ('touchstart mousedown', function (e) {})
  scrollCont();
  .bind}) ('touchstart mouseup', Function {})
  stopScroll();
  });

  End new Code.

  HTH

  Darrell

• Got the update of Firefox and now it hangs / crashes after loading homepage. Have been through the help pages Firefox but no change. Other browsers work well. Help! Best regards, Yuna

  Ive only been a Firefox user for many years now and get automatic updates without problem. But I got an update today, November 14, 2011 Australia and now Firefox crashes / freezes after loading the home page. I changed NOTHING else on my system at all. Other browsers work fine.
  I went through your help pages, but could not find anything that my help - I have a 5 year old laptop Dell with Windows 7 running. Ive never had any problems until now.

  Hey Yuna,

  Completely uninstall Firefox from your system. {http://kb.mozillazine.org/Uninstalling_firefox#On_Windows}

  You can download the latest version of Firefox from http://www.mozilla.org/en-US/firefox/fx/

  If you don't want to lose your bookmarks, you can back up your bookmarksbackups inside your profile directory {http://kb.mozillazine.org/Profile_folder} folder.

• When I try to install Firefox, I get an error "could not open the output file. I used Firefox before and it doesn't work anymore, so I uninstalled. Cannot re - install now.

  When I try to install Firefox, I get an error "could not open the output file. I used Firefox before and it doesn't work anymore, so I uninstalled. Cannot re - install now.

  This has happened

  Each time Firefox opened

  I tried to download firefox.

  User Agent

  Mozilla/4.0 (compatible; INTERNET EXPLORER 6.0; Windows NT 5.1; SV1; AntivirXP08; GTB6.3; .NET CLR 2.0.50727; MS - RTC LM 8)

  When you click on the download link on GetFirefox.com, you should be asked if you want to run or save the file. If this situation occurs when you try to run the download, try instead to record and put the file on your desktop or in a similar place, where you are certain that you can find.

  When the download is complete, try double-clicking on the downloaded file in the normal Windows Explorer (browse your way to the file from the desktop). This should start the installation.

  If, in the Explorer window, you notice that the file seems to be missing the Firefox icon orange/blue, right click the file and select Properties. The image should look like the attached picture (except that mine is in Danish, but that is irrelevant) if saved correctly - if it don't look like this, would you please describe the content or attach a screenshot of the box. Especially what it says under "File Type" - it must be 'program '. If this isn't the case, will have to focus on what could be the problem here.

  A bit off-topic, your Internet Explorer seems to be quite a bit outdated (IE 6, where the current version is IE 8), so I highly recommend that you try to run Windows Update to get your system up to date. Is it as a society (such as a thin client Terminal Server computer) system, this is not possible, and most likely, your system administrator will have to help you.

• I need to change my apple user ID e-mail address. Since I will be withdrawn and used my personal E-mail address instead of company e-mail. I need help please on how to do

  I need to change my apple user ID e-mail address. Since I will be withdrawn and used my personal E-mail address instead of company e-mail. I need help please on how to do it. I now use IPhone 6

  Launch Safari on your iPhone, iPad or Mac and go to appleid.apple.com.

  To an iOS device, tap on manage your Apple ID. If requested, please check your identity after the connection.

  Click or tap on change in section Apple ID and primary e-mail address.

  Edit with your new email address.

• Now my HP Officejet Pro more will not print Photos or anything else!

  Here I am once more.  I finally solved the problem that I had been downloading the software for my HP printer after that I downloaded Windows 10.  I could not download any software without getting an error message 'download cancelled '.  I was able to print pictures and letters typed with WordPerfect X 6.  I'm embarrassed to say that I accidentally fell into the solution and now I can scan, send faxes again.  Yay!  Problem is NOW, I'm more able to print photos, or anything else!  I go through all the motions and send the message to the printer to print, but nothing happens.  I have already run the hppiw.exe and configure the printer.  When I try to run the HPPSdr.exe, he unzips the file, the printer appears as "installed" and click on the 'Next', I get a screen with 3 different ways to connect the printer to my computer - I choose USB because it'S the way I was connected.  Then I get a message telling me to do that my printer is on (it is)!  and try a different USB port (I have) or try another USB cable (I HAVE!)  OK, so FINALLY I get to the point where I am able to print on a HP Officejet Pro 8600 N911g series Print Page of Diagnostic quality, AND DOES IT!    But I also know there is a problem with the software and I need to uninstall and click the Support link and the Driver to download new software.  But when I click on the link, I'm told I'm not connected to the internet - here we are again.  I'm exhausted.  I am 65 years old and I've been at this for 96 hours.  I've corrected the problems of scanning, but now I can't print while yesterday I was able to do it!   Arrrrggggghhhhhh.

  Can someone tell me why I get the message 'not connected' when in fact I AM connected to the internet?  sigh/smh

  Hi @Galego,

  Welcome to the HP Forums!

  I see that you can not print with your HP Officejet Pro 8600, on 10 of Windows, and I'm happy to help you!

  Please, try the steps in the following order:

  • Uninstall the software. Uninstalling the printer software.
  • Unplug the printer USB cable.
  • Clean boot the computer. How to perform a boot in Windows.
  • Disable all Antivirus programs. Disable Antivirus software.
  • Disable all firewall programs. The WF of end-to-end.
  • Create a new user account. Management of user accounts and connections (Windows 10).
  • Reinstall using the printer HP install wizard for Windows. (Wait for the software to tell you to plug in the USB printer cable).

  Then, run the HP print and Scan Doctor to verify that everything works.

  I hope these steps help!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

• It's been two months that I downloaded photoshop cs6 and it was fine, but now when I try to open the program, he said that I have to uninstall. When I go to the control panel and click on uninstall, so I can install it again, it just says: I need to clean

  It's been two months that I downloaded photoshop cs6 and it was fine, but now when I try to open the program, he said that I have to uninstall. When I go to the control panel and click on uninstall, so I can install it again, it just says: I need to clean my computer or restart, because it can not uninstall the program. I already did and it is still not uninstall. How should I proceed?

  run the cleaner, the use of the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

  and then reinstall it.

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Hi, I bought a the United States iphone6, im now in South Africa and it will not work. It says sim not supported.how do I fix this?

  Hi, I bought a the United States iphone6, im now in South Africa and it will not work. It says sim not supported.how do I fix this?

  The SIM card is not support indicates that the iPhone is locked to the American carrier that it has been activated with. In order to obtain the released lock it is necessary that you talk to the carrier to find out what their requirements are to release the lock. They are the only ones who unlock it so that it can be used with another carrier.

• Hi, I just upgraded my 4s to 9.3.2 and now it is completely dead and will not start. Had no problem with any other previous updates.

  Hi, I just upgraded my 4s to 9.3.2 and now it is completely dead and will not start. Had no problem with any other previous updates.

  Sorted now

• "We would like to inform that your accοunt expires in 72 hours, it is important to perform a verification of your information from now on, otherwise you accοunt will be closed. Please click the link below"this is an email I received support to itune.

  We would like to inform that your accοunt expires in 72 hours, it is important to perform a verification of your information from now on, otherwise you accοunt will be closed. Please click the link below. This is an email I received support to iTunes and I was wondering if I should do it

  I would not click on any link without further investigation.

  Is the link to an official source of Apple?

  You have a web address or URL of the link that you can post here?

  What happens when you go directly to AppleID or another connection site

  where there is no doubt of the authenticity? • Apple is not usually give

  you a countdown, so I think that the item that you see is a scam.

  PS: If you had a trial subscription to Match iTunes or other item

  You can check personally, or any other service you may already

  charged, the way back to Apple should be a known to ask them.