I am a paying member, but CC now shows as members of "Free". Can not install the new application.

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  https://forums.Adobe.com/thread/1619850

• I want to buy the Photoshop now, but I'm pretending to change my computer very soon. If I buy the software now and install in my current computer, when I buy a new one, I can't install the new with the same license free of charge?

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  -Christmas

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  He counts the days of hearing, but in fact, I can't use app at all

  Hi Inetag16889572,

  Please follow the steps below:

  1 - restart your machine and kindly reset your Host file. See, Advanced solutions to errors in connection with Adobe Creative Cloud and Creative Suite applications

  2. Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)

  3 disable the firewall on your machine.

  4 turn off the firewall of the security program installed on the computer Internet. (Norton 360 - disable the following in it: Surf safely, firewall, browser protection, download intelligence)

  These changes are temporary, you can restore these back to normal ulterieure.* *.

  5 - launch Adobe Creative Cloud app, try now update Photoshop CC 2015 (do not launch Photoshop until you have completed the update), after that install Lightroom CC as well.

  Let us know if that helps.

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  Hello

  Please contact the support.

  Contact the customer service

  Concerning

• I've just updated my LR, but still can not read the new RAW files of my brand new Sony a6300. said 'impossible to read these files' is Adobe should update it program with new firmware to manage these new folders? Or something escapes me?

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• Hello, I created an account but I can not install the application, I need to maybe purchase did not package I chose was the students what I do?

  Hello, I created an account but I can not install the application, I need to maybe purchase did not package I chose was the students what I do?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought photographer pack 1 year subscription on the basis of the window, but after I followed the step creative cloud load, I can not install the full version. He said to download trial version. I use window 8.1. How do I make.

  I bought photographer pack 1 year subscription on the basis of the window, but after I followed the step creative cloud load, I can not install the full version. He said to download trial version. I use window 8.1. How do I make.

  Please try: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

• Already have first Pro CC but want to get CS6 first... can not find the download site.

  Already have first Pro CC but want to get CS6 first... can not find the download site.

  I don't know that you can get unique version of older versions, with a subscription.  But here's what you would do if that is your intention...

  Get the CS6 Apps against Cloud subscription:
  -----------------------------------------

  Download previous versions of Adobe Creative applications-
  http://helpx.Adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. HTML

  If you mean you want to buy CS6...

  Buy CS6:
  ----------------------

  http://www.Adobe.com/products/catalog/CS6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html

• The installation of Zoo Tycoon 2 in Windows 7, now I can not install the expansion packs.

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  Running Windows 7 Professional 64-bit. I solved my problem by uninstalling Zookeeper Collection, replace and reset maximum memory of 2048.

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  I'm going to bookmark the Zoo Tycoon Support site for later use. Thank you.

• Can not get the new laptop to connect to my wireless network but connects to others

  I have just bought a new laptop Dell Inspiron 1545 to Dell.com and have tried to set up the wireless internet for the past hours. The laptop running Windows Vista Home Basic Edition, & my wireless router is an Apple Airport Extreme Base Station (about 4-5 years). Below is a list of problems / advice I've come across so far:

  (1) when trying to connect to a network, my network don't appears in the list of local networks sporadically even if she lost the signal strength of any nearby wireless signal (I must refresh the list to make it appear sometimes)
  (2) when my network is displayed in the list, it is described as a network that is not secure; There are 2 others that come and go in the list that are also not guaranteed, but I was able to connect through one of them.
  (3) when I try to connect via my network it either says unable to connect immediately or poster progress bar, then after a minute or two, says that it cannot connect.
  -to diagnose the problem, I can exclude is not not in the range of my camera as I tried to connect when I'm 2 feet more far
  -It also says view wireless connections again and try again, but this brings me to the same screen
  -L' diagnostics screen mentions that "the network is"hidden"and is either not in range of this computer or wireless settings on this computer do not match the settings of the network." (is there a setting I'm familiar with that?)
  (4) I checked device drivers and all said that they are working correctly
  (5) I can connect to the internet via a direct connection to the router via a cable ethernet not wireless

  In my view, that it is all the information I can provide about this problem. If you need more information, such as the specifications of the system, let me know where to find them and I will re-post. Thanks in advance for any help provided.

  -Jeremy

  Well, it looks like the old router was the problem. You have a new N Wireless for about $80 as suggested and it works like a charm. At took 5 seconds for your laptop to recognize and connect to it and were without problems since then. Thanks again for the help guys... I hope that I won't bother you again =)

  -Jeremy

• You want to connect Skype & Microsoft but have issues to be resolved first. Can not reach the Skype. Don't have Q & A for my situaton. Know it please. Can you help me?

  I signed up with Skype with an account long ago EarthLink is now closed; I use a "gmail" account now (only).  I apparently have a wrong password, so I can't access my Skype account.   I can't use the password recovery option, because the system sends the message to the former and firm earthlink account.  I can't access my Skype profile to change/update my e-mail address, nor can I contact Skype (apparently) via email, chat, phone, nothing, or in any way to update my account with my new email address.  Once changed, then link my Skype account and Microsoft, as well as to get Skype downloaded onto my new computer.   Any ideas out there?

  It would be best if you contacted Skype support team regarding this issue.

  They are experts in the field of your request and would be in a better position to answer your concerns. You can contact them through this link:
  

  
  

  You can also join the community of users here:

  
  

  How can I contact Customer support https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service?intcmp=SN-Mods