I am paying the subscription monthly, but unable to use Acrobat Pro, as I should be able to. Dead money!

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  I see that you have an active subscription to Acrobat Pro DC under your email address.

  See this KB doc for help: redemption code help

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  Please download Acrobat Pro ms of the here. After you download the application, install and activate it by providing your Adobe ID

  Thank you

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