Hello! I have the CD of Acrobat Pro DC version and then to buy the subscription monthly I couldn't code redemption to work for my MS Surface Pro 4... as obviously cannot use the CD but Staples has sold to me, I opened it: Staples said that they c
Sorry I added it in the question, sorry about that part!
Hello! I have the CD of Acrobat Pro DC version and then to buy the subscription monthly I couldn't code CD Exchange to work for my MS Surface Pro 4... as obviously cannot use the CD but Staples has sold to me, I opened it: Staples said that they could transfer to my Surface and they canceled the monthly... but no, I'm still paying every month and I have a box of cd $ 500 that I can't use! Help, please! How can I activate this pay redemption code (which does not work? I tried for hours!) and I pay monthly? Help, please!
I see that you have an active subscription to Acrobat Pro DC under your email address.
See this KB doc for help: redemption code help
If your redemption code does not work, I will propose you to return what you already active subscription.
You can install Acrobat Pro DC from this link: download Pro or Standard versions of Acrobat DC, XI or X
Make sure that you use the same Adobe ID, in which you have Acrobat subscription.
Let us know if you need help.
Kind regards
Meenakshi
Tags: Acrobat
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