I have an annual payment (pay monthly) subscription to Adobe Muse, the first month ran the trial, I paid the second month, but said enforcement trial period has expired. What can I do?

Similar Questions

• I made a subscription but I can't access the Muse app, it says that your trial period has expired

  I made a subscription but I can't access the Muse app, it says that your trial period has expired

  Hello

  I see that you have an active subscription to Muse CC.

  Please CC app and sign off again. Check out the link https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Try running the Muse of the applications tab after signing in. If the problem persists then please let me know what operating system are you using and I will tell you more troubleshooting accordingly.

  Kind regards

  Vivek

• Hi, I have a problem whit Creative Suite application installer. Friday I bought adobe package, but at the time of the installation tells me that your trial period has expired, when he asks license me I understand that I have a subscription... Please help

  Hi, I have a problem whit Creative Suite application installer. Friday I bought adobe package, but at the time of the installation tells me that your trial period has expired, when he asks license me I understand that I have a subscription... Please help me PS sorry for my English by Martina Faccia

  Hello

  Please see errors in connection with creative cloud and Creative Suite applications, activation and connection Solutions and Creative Cloud applications unexpectedly back in the test mode. CCM, CS6

  Hope that helps!

  Kind regards

  Sheena

• My creative cloud does not come... He said: your trial period has expired. To continue using the software Adobe After Effects; Encode; Photoshop... buy it. Is that my package is at least a year and paid every month on my credit card. I should I use

  He said: your trial period has expired. To continue using the software Adobe After Effects; Encode; Photoshop... buy it. Is that my package is at least a year and paid every month on my credit card. I need to use it and I'm not. I can't talk to anyone... Please, I beg you! Need help.

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  You can also see the thread where the issue has been addressed: creative software says cloud my free trial has expired, but I have a paid subscription

  Kind regards

  Sheena

• Subscription will not be activated. Trial period has expired. Creative cloud office

  I bought CC Adobe Student and Teacher Edition width monthly payment yesterday, but if I install any product with the Creative of Cloud software for desktop and want start, it only say that my trial period has expired and that I should buy it.

  I've never had a trial period with my account.

  How can I solve this problem?

  Hi, Lepszy

  Make sure that you are connected with correct email ID in the application of CC desktop in which you have cloud for creativity, if they are correct, and then try to reset the hosts file.

  You can follow the steps below.

  Reset the hosts file:

  NOTE: you may need to deactivate you security software to change your hosts file.

  Windows

  1. Click Start > run, type % systemroot % \system32\drivers\etcand pressenter.
  2. Right-click on the hosts file, and then select Open. Select the application Notepad open the hosts file.
  3. Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
  4. Look for the hosts file for entries referencing activate.adobe.com (for example,127.0.0.1 activate.adobe.com) and delete these entries.
  5. Save and close the file.

  Mac OS

  Log in as an administrator to change the hosts file in Mac OS.

  1. In a Finder window, press command + SHIFT + G key on your keyboard, it will open go to folder
  2. Type / etc.
  3. Select the hosts file and open it.
  4. Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
  5. Look for the hosts file for entries referencing activate.adobe.com (for example,127.0.0.1 activate.adobe.com) and delete these entries.
  6. Save and close the file.

  Let us know if the step above has solved your problem or not.

• Creative cloud subscription, "your trial period has expired."

  I am a subscriber of creative cloud for more than a year, but every time I start an application I'm told, "your trial period has expired." Every time for each application, it seems I have to 'click Buy this software' then go through the journal in the process before going to work.

  Why? It's really frustrating!

  Hi Guywclinch,

  Simply place the original on the desktop opm.db

  1. Output of creative cloud app.
  2. On Windows, delete the opm.db file located here: C:\Users\\AppData\Local\Adobe\OOBE
  3. On Mac, delete the opm.db file located here: \Library\Application Support\Adobe\OOBE
  4. Restart Creative Cloud connection and sign in.

  Let me know if it helps.

  Thank you
  Florianne Jindal

• "Your trial period has expired" but subscribed for months!

  I can't use any software in the CS6 Master collection. At the opening, he says that my trial has expired.

  When I click on software under license (and sign) it requires a license key (but I have a subscription).

  I checked the status of my subscription, and it is active, 2 days until the next billing period.

  Any ideas how I can get this to work?

  Thank you

  Matt

  I managed to do acknowledge my subscription as follows:

  (1) start, "Adobe Creative Cloud Connection"

  (2) connect with the account

  (3) launching an application (for example Photoshop CS6)

  4) click on "buy this software."

  (5) it happens now with login form for the cloud to adobe (instead of the license key it did before).

  I hope this will help others I have the same problem.

• subscribed for CC photography but the trial period has expired and I have not recorded

  I missed the registration period and LR has now DEVELOP disabled.

  How can I register now?

  See you soon,.

  Geoff

  Hi Geoff,

  Please contact support by calling/chat to reactivate your license or the renewal of the subscription.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• Your trial period has expired, I have a monthly subscription, but photoshop requires a key, what gives?

  I have a valid monthly subscription for photoshop/Lightroom.

  I get this message when you launch photoshop cc.  Lightroom works fine.

  I uninstalled all via adobe uninstaller, I ran adobe cc cleaner and restarted.

  I then reinstalled adobe create cloud and installed lightroom and photoshop after you HAVE signed in, they were both installed in the menu of creative cloud.  He said: my programs are both updated, but when I run the Photoshop application I get the trial expired page, I click on the sign ' license this software ' with my email to valid adobe ID, press "sign in" and he keeps asking to specify a license key.  I had NEVER seen a license key so what gives?

  What is going on... I am getting very frustrated with this software, worked very well, use it for months now.

  Operating system: Mac OSX 10.9.2

  Help, please...

  Thank you

  Ryan

  There is no billing problems, I checked it.

  CC Adobe requires no serial number to install & activate it, please go to www.creative.adobe.com . Download, install & activate from there.

  Please let me know if she asks the serial number when you try to activate the CC.

  Refer to: http://forums.adobe.com/message/6288501

  In this case, you can follow http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html.

  Concerning

  Baudier

• Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay f

  Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay for it.

  Aileen,

  Please see suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  Kind regards

  Guinot

• I have the subscription for cc 499 plan /-h. I had trial version first. After 1 month of more than 499 /-deducted from my card. But displayed message that your trial version has expired. I can't solve this problem.

  I have the subscription for cc 499 plan /-h. I had trial version first. After 1 month of more than 499 /-deducted from my card. But displayed message that your trial version has expired. I can't solve this problem.

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• Hi, I have a subscription in photoshop and creative cloud which includes the luminous room. but he asks me a serial number now; can anyone help please?

  Hi, I have a subscription in photoshop and creative cloud which includes the luminous room. but he asks me a serial number now; can anyone help please?

  Help creating cloud / Cloud Creative applications request serial number

  https://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html

• I bought the first subscription CC 2015 but when I open the app that I have left the trial version has expired.

  I bought the first subscription CC 2015 but when I open the app that I have left the trial version has expired.

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  https://forums.Adobe.com/thread/1962238

• I have a one year membership, when I try to use Photoshop CC 2015 it keeps telling me my trial has expired and can't get a license of the software as "no subscription is found."

  I have a 1 year subscription to Adobe Creative Cloud Desktop Application for ETLA through my school but when I try to use Photoshop CC 2015 it keeps telling me my trial has expired and can't get a license of the software as "no subscription is found." I've used my redemption code, and it just doesn't work.

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• I have a subscription to adobe for the cc 5.5 and rebuilt my computer to the low load the .exe and the second file. I have windows and after clicking on the .exe has nothing happened?

  I have a subscription to adobe for the cc 5.5 and rebuilt my computer to the low load the .exe and the second file. I have windows and after clicking on the .exe has nothing happened?

  If you have downloaded from here: Download CS5.5 products, please see the instructions to extract the files and install your product.

  Alternatively, you can download it here:

  http://prodesigntools.com/Adobe-CS5-5-direct-download-links.html

  Guinot