I am trying to download Adobe Acrobat XI.  Could not find a way to do this and enter my existing serial number.  I'm changing computers.

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• I received a request for donation through TechSoup. When I go to the list of products I don't find an option for Acrobat Pro Win ESD XI. I tried to download Adobe Acrobat Pro 11.0 instead, but when the dowloand begins and the files are being extracted I a

  I received a request for donation through TechSoup. When I go to the list of products I don't find an option for Acrobat Pro Win ESD XI. I tried to download Adobe Acrobat Pro 11.0 instead, but when the dowloand starts and files are being extracted I'm then alerted my "device already has a more functional product installed. The installation program will end now. "I had already downloaded a free trial of Acrobat Pro DC. When the trial ended, I tried to activate my new purchase of product with the serial number gave me of TechSoup... no luck. Help, please

  Please uninsatll Acrobat DC version.

  You can install Acrobat XI pro from the link below:

  Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  I hope this helps.

  Concerning

  Megha Rawat

• I am trying to download Adobe Acrobat 8 Professional, because the disk drive on my computer will not read the disc. I can't link to this download.

  I am trying to download Adobe Acrobat 8 Professional on my PC, because the disk drive on my computer will not read the disc. How can I associate with this download?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Hi, I am trying to download Adobe Acrobat, which is part of the Adobe Web Premium bundle I bought in 2011. Web Site of licenses (LWS) is broken. Also cannot register my serial number. Need help.

  Hi, I am trying to download Adobe Acrobat, which is part of the Adobe Web Premium bundle I bought in 2011. Web Site of licenses (LWS) is broken. Am also failed to register my serial number on the Adobe Web site after logging in.

  Could someone please help? Thank you

  Rabin

  You must purchase the software suite later.  Download of individual applications separately will not work.

• adobe acrobat program could not start properly (0xc00000a5)

  When I try to save a PDF file with acrobat pro DC it is said "adobe acrobat program could not start properly (0xc00000a5)" I run on a windows 7»»

  Hi Mikkel69486213612 ,

  Please provide the exact point of the software & OS installed on your system. Also check if it is there any update available for the software after crossing "" help > check updates "»

  Then open Acrobat, go to the Help menu and repair the installation.

  If the problem persists you try to run the cleanup tool "Download Adobe Reader and Acrobat tool - Adobe Labs" would ask on your machine to remove all traces of the reader.

  Then, restart your machine and install the latest version of the player from here:

  Adobe Acrobat Reader DC install for all versions

  Let me know how it goes.

  Kind regards

  Christian

• First cc 2014 crash with the message "Adobe Premiere Pro could not find capable video game modules. Please update your video display drivers and start over. »

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  I use a macbook Pro 15 '' (2014) with 16 GB of RAM and 760 GB SSDS. "

  Help, please!

  Hi Brigitte,.

  Go to the following location and rename the folder in the name of old_folder

  User/user/library/Application Support and rename the Adobe folder

  User/Library/Preferences and rename the Adobe folder

  Then, go to the folder Documents and go to Adobe/Premiere pro/8.0 and rename the 8.0 folder

  Make sure that you are in the library of the user if you are not sure to check out the link below.

  Access the hidden user library files. Mac OS 10.7 and later versions

  Kind regards

  Vinay

• data error corrupted trying to download Adobe Acrobat DC Pro

  whenever we try to download Adobe Acrobat Pro DC, we get an error that the "source sends corrupted data.

  Hi rollacity,

  Please use the link below to download Acrobat DC:

  - Download Pro or Standard versions of Acrobat DC, XI or X

  Kind regards

  Nicos

• Could not load the LR 6 on my laptop - I get "update serial number: serial number you provided is valid, but calling it a product was not found on this computer."  I downloaded, from the Adobe Web site and given the serial number when I bought L

  I'll put up a new Macbook Pro the retina, bought this week, and try to install the copy of LR 6 I bought in September 2015.  It is currently loaded on my old Macbook Pro.  I understand that my license allows me to install this on two machines;  This is particularly important now that I move from an old machine to a new one.

  I downloaded the complete file of the LR6, but when I try to install, I get "update serial number: serial number you provided is valid, but calling it a product was not found on this computer."

  I gave the serial number under my account on the Adobe website and delivered when I bought LR 6 September 2015.

  It is said to "Select a product", but only gives me options of Lightroom 1-5, not 6.  My new LR 6 license is useless just 6 months after purchase?

  I opted to buy 6 LR on perpetual license rather than a subscription monthly CC, as my country's currency is devaluing rapidly and I need to be able to afford access.  But now Adobe does not seem to recognize the validity of the copy that I own.  In fact, it is difficult to find a reference to LR 6 on the Adobe web site.

  Can anyone help?

  Thank you

  It shows the message you have purchased an upgrade license, and it asks you to select the older version that you upgraded and provide older version serial number as proof that you are eligible to use the upgrade.

  Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

• I just bought a year subscription, but my adobe application manager could not find my subscription

  I just bought a year subscription. However, when I tried to open the software, the adobe application Manager shows that he could not find my subscription.

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I am trying to download Adobe Acrobat 9 (bought 9/08)

  ... He is no longer in my available downloads. Please help me. You have no idea of what I lived today '-$700 on a new computer because mine is dead; $200 more in the software that I have bought; 7 hours of install things. I'll blow my head. Can someone tell me please how to access a download. I can't afford to buy a new one and my job depends on it.

  These are full versions when installed using your serial number.

  Use a different browser or clear your adobe.com cookies to resolve than the access denied message.

• I got 3 other Surface 3 note pad/PC Pro who fell and were returned, it's my fourth 01:00 trying to download Adobe Acrobat Pro 11 which has been installed in all my other computers and I want to install on this computer please help

  I can't open my docs. When I try to open a doc. a window pops up asking me to choose a product and serial number. It does not show me the product I own, it says I have a serial number please help

  your acrobat xi is an upgrade from a previous (9 or x) version.  Select the previous version and enter the serial number when prompted.

• need to download Adobe Acrobat XI Standard not pro key will not work

  need load standard X 1 adobe acrobat not pro will not work

  There is no standard Acrobat of the trial.

  you need your installation CD.

• Had to reinstall Adobe Acrobat Pro on new PC because the former has failed - now I get incorrect serial number and cannot get the program to run

  One of my PCs is failed.  Had me hard drive replaced.  Now cannot get Adobe Acrobat to run - continues to give me the serial number incorrect message.  Cannot get someone via live chat.  Does that keep me running in a loop to get more information, again and again.  Help/support stinks.  I just want to know if I can get a correct serial number

  Hey jat0,

  You will have to contact or team contact customer support on Monday, they will be able to check the serial key & help you after this fixed number.

  Kind regards
  Nicos

• Need to shrink/resize an image. Could not find a way on the IPad version of sketch of Adobe.

  I recently downloaded Adobe Sketch. I started to sketch around with an image in my head, but what I does not fit within the vertical page. I want to resize the image and to finish the drawing on the page without all over again.

  I use sketches on an Air of IPad. Any help would be greatly appreciated.

  Hi, Ghislain,.

  Yes. Absolutely, you can do this. Type on the drawing layer that has art that you want to move/resize. Then on the shortcut menu that appears, choose transformation. You will be able to move/resize here.

  Let me know if this still isn't super clear.

  Sue.

• Adobe Premiere pro could not find compatible video drivers

  I have a single video drivers and it's an intel one so no geforce or amd, I tried to go into the BIOS, but it didn't work as I have only 1 video driver, I tried to go to the economy mode and then high-performance, I tried to uninstall and reinstall and still nothing energy. I remember letting Adobe Premiere on during approximately 3 hours while I watch a movie and which may of messed up the video about it. If you can help that would be GREAT!

  I ended up finding how to fix it!