Had to reinstall Adobe Acrobat Pro on new PC because the former has failed - now I get incorrect serial number and cannot get the program to run
One of my PCs is failed. Had me hard drive replaced. Now cannot get Adobe Acrobat to run - continues to give me the serial number incorrect message. Cannot get someone via live chat. Does that keep me running in a loop to get more information, again and again. Help/support stinks. I just want to know if I can get a correct serial number
Hey jat0,
You will have to contact or team contact customer support on Monday, they will be able to check the serial key & help you after this fixed number.
Kind regards
Nicos
Tags: Acrobat
Similar Questions
-
Just upgraded a laptop HD to a new SSD. An earlier version of Acrobat 9 Pro is installed on the old disk, and not to make a disk image since wanted to do a cleaning settled. Not able to reinstall Acrobat since the message says already installed on another computer. In addition to the purchase of a new updated version, is it possible to reinstall the older version on the new SSD?
Hi nicolet17872775,
Try to install Acrobat 9 pro using this link products download Acrobat | 9: 8 & serialize using the serial key.
Let me know if the problem persists.
Kind regards
Aadesh9
-
Problem reinstalling Adobe Acrobat Pro XI
Failure of hard drive of my MacBook Pro & I downloaded after getting a new hard drive and tried to reinstall Adobe Acrobat Pro version XI full that I purchased in 2014 but it gives me a window titled update the number of series & indicates that my serial number is valid and asks me to select a product from a drop-down list. The only problem is that Adobe Acrobat Pro XI is not listed in the drop-down list. Help, please. Thank you.
It shows the message that you have found that you install using an upgrade license. The version that you choose in the list must be the older version that you upgraded, and then you will need to provide the serial number as well.
-
need to reinstall Adobe Acrobat Pro
Ugh... I spilled wine on my computer and need to reinstall Adobe Acrobat Pro on loan computer. I have my activation code... How do I do this (if I can not disable old since the computer is fried)?
Hi Gary,.
You can download Acrobat by using the following link: https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Kind regards
Rahul -
I have Adobe Acrobat XI Pro on my computer and it works fine but now received a new computer (MAC) and want to install Adobe Acrobat Pro XI. I have the CD but no serial number. I think it was an upgrade. I have the client of # and the serial numbers for Adobe Standard 8 and 9 upgrade.
Your serial number appears on your account page?
https://www.Adobe.com/account.html . for numbers on your Adobe page... or
Lost serial number http://helpx.adobe.com/x-productkb/global/find-serial-number.html
-
I have Adobe Acrobat Pro XI. I want to form a federal Government Web site, and after clicking on the link, I get a message that my PDF reader isn't able to display this type of document and that I need to upgrade to the latest version of Adobe Reader for Windows. After you download the upgrade, I always get the same message. Please notify.
Hey askinst7,
Please save the form on your computer and then try to open it in Acrobat.
Let me know how it goes.
Kind regards
Ana Maria
-
Hello, Adobe Acrobat Pro can I prevent save the protected document pen drive? I can protect for playback only?
Thanks for the reply.No, you can not avoid that a file to be copied.
On Friday, June 19, 2015, at 16:56, teddy beart69441151
-
Hi, I just bought Adobe Acrobat Pro DC. I used the link that was sent to me to download. But the download was not successful. After trying 5 times, the system says, now I downloaded too many times and has refused to let me download it again. Someone from Adobe is reading this? How can I get this fixed a problem? Thank you.
-
I have Adobe Acrobat Pro X 1 on my desktop and laptop. I had trouble with my internet explore on your laptop and to repair the same I had to erase my laptop files and programs. Now I want to reinstall my acrobat from adobe pro X 1 that I originally bought the 15/11/2014 and I don't have the serial number. What should I do next?
If you do not disable Acrobat before you clean the machine then you will need to contact the Support from Adobe via chat and ask them to reset your activations so that you will be able to activate the new installation. If you turn off before cleaning, then you should be all set in this regard.
If you have purchased the software for download for your account must have a download link. Otherwise, you can get the download here...
Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
-
Media to reinstall Adobe Acrobat PRO for MAC
I'm not find Adobe Acrobat PRO for Mac support. I had to perform a new installation on my operating system ' MAC OS. For now, I can't find the installer of performa download and re install the software on my machine. Help please as soon as possible. André
Hello
Since you have not specified which version of Acrobat Pro are you are looking for, please visit the links below:
Download Adobe Acrobat products. Standard, Pro | DC, XI, X
Download Adobe Acrobat products. 9, 8
Hope that helps!
Kind regards
Sheena
-
I buy Adobe Acrobat Pro and want to re - download. I have the order # and the serial number of the product. How can I reinstall this software?
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a way to go to a page to download the Adobe programs if you do not have a disk or drive
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-you will need to enter your original serial number during the installation for non-Cloud programs
- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
-
How can I reinstall Adobe Acrobat 9 Pro, if I don't have a installation disc? Is there a download available through my Adobe account link?
kglad links in response to #1 here can help https://forums.adobe.com/thread/2017859
-
How can I reinstall Adobe Acrobat as got new hard drive?
Hello
My old hard drive died on me and so got a new installed. How can I download and reinstall Adobe Acrobat, who initially bought from Dell?
Thank you.
Xmarcc
Xmarcc please see http://forums.adobe.com/message/5236801#5236801 where the subject has been addressed.
-
I have 8.1 Windows on a desktop computer and run Acrobat Pro XI. I get error 1328 when I update, so I uninstalled. Relocation happens in Norwegian. How can I change the language to English?
Thank you
Hi sethanneh,
Please visit the listed on the following page troubleshooting steps to solve this problem: error 'incompatibility of language between the entered serial number and language of launch Acrobat | Windows
Kind regards
Rahul
-
I recently bought Adobe Acrobat Pro DC ( order number: 12152877759) for Mac. I followed the steps to download the program. When I got to the page of the serial number in the installation steps, a yellow massage appears at the top of the page with: «we are unable to validate the serial number of Adobe Acrobat.» PLS, contact Customer Service"before I get the serial number. When I entered the number sent by e-mail at the front desk, the same threshold of top massage of the page without any progress.
I have tried several times to uninstall all files related acrobat, reboot the system and download the program of link Download Pro or Standard versions of Acrobat DC, XI or X But same problem repeated itself. I also changed my Adobe account & used a new and still the same problem accrued. I have raised the issue of yesterday & had been connected with meenakshin83966505 throughout the day without any solution progress & it you end up with this massage (if you get the error message, you must Contact Customer Services.) Sign in using your Adobe ID and then select your product from the list. Then select chat option under "still need help? Contact us"). Since last night, so far I have had no response or connected with someone to help solve this problem.
I paid US $ 450 to buy this product and can not use it to unknown and no problem supported with it!
I need to get an answer, how to solve the problem and that the program works. or els I have to repay my payment. Fast action is much appreciated.
Thank you
Hi Rajshreeb,
They have already called & solved the problem online. It was really very useful.
Thank you very much for your positive support, I really appreciate it.
REDA
Maybe you are looking for
-
Code 8E5E0147. Help, please.
My OS is Vista Ultimate. Windows Live One Care is my antivirus program. Today, he asked for me to make more CD backup, following that, I was invited to do the updates. Error Code 8E5E0147 keep appearing. The journal suggests the windows updates ar
-
How to clone a Dual Boot XP Installation with only files Bootloader on C:\
For me one of the hardest things to do with a problem in a discussion text is to indicate clearly what disk and partition that I want to talk. For those who need a refresher in the nomenclature of charger for the startup of Microsoft, it's here. Ot
-
All the files in my email account are missing.
ALL MY FOLDERS IN THE MAIL ACCOUNT * address email is removed from the privacy * DISAPPEARED. THEY HAVE BEEN LISTED UNDER "ANY", AND ALL ARE NOW GONE. WHERE ARE THEY PASSING, AND HOW CAN I GET BACK THEM? REALLY APPRECIATE YOUR HELP. original title:
-
OfficeJet L7680 repeat me it is out of paper and now will not work.
OfficeJet L7680 repeat me it is out of paper and now will not work.
-
Synchronize folders with an external hard drive.
Can anyone help? I want to be able to sync my library and office with an external hard drive (Freecom on USB) files. The goal is to be able to maintain an up to the minute backup of all my files, so that the next time my hard drive failure I have to