I am trying to download the InDesign CS5.5 update and continue to be "Update failed" "please contact your administrator if you want to apply updates on your computer. I did this and now have administrator rights, but I still get the message. Ho

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• I bought and am download creative cloud and it takes forever? It was 40 minutes and I have DSL. Also I am gets mixed messages on what Mac OS, I need to do this... I have 10.6.8

  I bought and am download creative cloud and it takes forever? It was 40 minutes and I have DSL. Also I am gets mixed messages on what Mac OS, I need to do this... I have 10.6.8

  You might be found wanting for all Cloud applications.  Here are links to some of the requirements of the system.  If the programs you want to use is not in the list you can find the same way I did the Google search using "name of product system requirements.

  The system configuration required

  Premiere Pro - http://helpx.adobe.com/premiere-pro/system-requirements.html

  After Effects - http://helpx.adobe.com/after-effects/system-requirements.html

  Photoshop - http://helpx.adobe.com/photoshop/system-requirements.html

  InDesign - http://helpx.adobe.com/indesign/system-requirements.html

  Flash - http://helpx.adobe.com/flash/system-requirements.html

  Illustrator - http://helpx.adobe.com/illustrator/system-requirements.html

  Dreamweaver - http://helpx.adobe.com/dreamweaver/system-requirements.html

• Tried to download the latest version, but my computer does not support. While trying to install it replaced my old version and now have no firefox

  For months its been my firefox browser is out of date, saying tour so, today, I finally managed to update but when trying to install it, it removed my old version and when I tried to install the new one it says it was not compatible. So now I have a version that does not work and if I remove I don't have Firefox at all. I stress because everything (100) my favorites where on the old version.

  I tried and tried to find an older version, but either they are either not compatible or the file does not exist. I'm a bit of a technophobe so I know what else to try.

  Help, please

  Katie

  You can also find it on the CDN server.

  • http://download.CDN.Mozilla.NET/pub/mozilla.org/Firefox/releases/16.0.2/Mac/

• I got a new computer and now tried to download the app but it say try test

  I got a new computer and now tried to download the app but it say try test

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hello. I'm just a beginner and I downloaded the itunes 12.3.3 update and now when I right click on a work of art albums all disappear from the track of this album. I also have problems with my get info tab. All of my info from the album crashes.

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  This can help (from turingtest2):

  Fix iTunes for Windows security permissions

• I have installed on my Mac Pages. Before moving to El Capitan, I deleted Pages and now when I am trying to download the store again, it asks me to buy it. Should not be free?

  I have installed on my Mac Pages. Before moving to El Capitan, I deleted Pages and now when I am trying to download the store again, it asks me to buy it. Should not be free?

  Questions.

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  3. Have you bought the OS X App Store Pages?
  4. When you bought your Mac?

• My taskbar is suddenly vertically on the right side of my screen instead of at the bottom. (default) Ive tried to bring it back to its original spot by clicking and now an empty space, but cannot get a reaction. How can I get that back to the default?

  My taskbar is suddenly vertically on the right side of my screen instead of at the bottom. (default) Ive tried to bring it back to its original spot by clicking and now an empty space, but cannot get a reaction. How can I get that back to the default?

  Right-click on the taskbar and make sure the taskbar are not locked. Then move it using the left mouse button. Microsoft® Security MVP, 2004-2009

• I have photoshop cs6 and want to use the patch tool, but I can't find it anywhere in my program. I tried to download the latest updates, but I'm still not. Fix function is supposed to be part of the package CS6?

  I have photoshop cs6 and want to use the patch tool, but I can't find it anywhere in my program. I tried to download the latest updates, but I'm still not. Fix function is supposed to be part of the package CS6?

  Hello Mojo,

  Please right-click on the Spot Healing Brush, and you should be able to see the patch tool.

  

  Kind regards

  Tanuj

• try to download PS5 which was purchased through front disc.  I was stolen and now have nothing, but did find my license number.  Anyway to install online?

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  [Duplicate message deleted... post the same question more than once is confusing... MOD]

  [This is an open forum, not a direct line to Adobe support... you have to wait a response]

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

• Have a new Mac computer.  Does the migration of my old Mac, who will now be my backup. Having trouble getting my creative cloud running on the new Mac. Tried to download the CreativeCloud Installer, but still now working. How to make creative work Cloud

  Have a new Mac computer.  Does the migration of my old Mac, who will now be my backup. Having trouble getting my creative cloud running on the new Mac. I tried to download the installer of CreativeCloud but still does not work.

  How can I get Creative Cloud works on 2nd new computer please?

  Hello

  Please use the link below to completely remove the creative Cloud Desktop Application.

  Using creative cloud | Uninstall the creative cloud desktop application

  Hope this will help you.

  Kind regards

  Hervé Khare

• I'm trying to download the demo version of creative cloud - can I still keep the CS5 and CS3 as well as Bridge CS5 on my computer that I don't want to uninstall these

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  You can install the creative Cloud Desktop application as well as other creative applications Cloud while leaving the old programs installed.

  You can download the Adobe Creative Cloud Desktop App from here:
  Creative cloud help | Creative cloud desktop.

  After installing the desktop creative cloud application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications

  Guinot

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• I tried to download the creative cloud and it didn't download correctly (after a long time) and now I can't uninstall it. It takes place on my computer but I cannot uninstall the Adobe application. Help please!

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  Hi Julie,.

  Please see the below help document to uninstall the application:

  Using creative cloud | Download, install, update or uninstall applications

  Otherwise, you can use the CC cleaning tool as well.

  Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

  Kind regards

  Sheena

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  Just to confirm, can I ask you if you try to install Creative Cloud app inorder to download InDesign?

  You are using Windows or Mac computer, please also specify the version.

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  Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  If the link does not work, explain more detail about why you say that you can not download.