I tried to download the creative cloud and it didn't download correctly (after a long time) and now I can't uninstall it. It takes place on my computer but I cannot uninstall the Adobe application. Help please!
I tried to download the creative cloud and it didn't download correctly (after a long time) and now I can't uninstall it. It takes place on my computer but I cannot uninstall the Adobe application. Help please!
Hi Julie,.
Please see the below help document to uninstall the application:
Using creative cloud | Download, install, update or uninstall applications
Otherwise, you can use the CC cleaning tool as well.
Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6
Kind regards
Sheena
Tags: Adobe
Similar Questions
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Tried to update my creative cloud and got an error Code: 72
Tried to update my creative cloud and got an error Code: 72 - Customer Contact. Any ideas on how to solve this problem?
Hello
Please check the thread error code: 72?
Or you can follow https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
Let us know if this helps!
Kind regards
Aurélie
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Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» Please DOWNLOAD ADOBE SUPPORT ADVISOR TO DETECT THE PROBLEM. "then I tried to download the Advisor to support that to find it is no longer available. Accept payment until this problem is solved we know how to solve this problem?
first of all uninstall cc on your computer.
Run the vacuum cleaner by, http://www.adobe.com/support/contact/cscleanertool.html
Restart your computer and reinstall the cc, Download Adobe Creative Cloud apps desktop application | CC free trial Adobe
If that translates into the same initialization error:
start at the top and work your way down to apply applicable patches until your problem is solved.
If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
If your error is:
"Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.
first of all, rename folder OOBE OOBE.old.
to find the OOBE:
Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE
Win 32 bit OS: Program Files \Common Files\Adobe\OOBE
Mac os: HD > library > application support of > adobe > caps
Mac os: USER > library > application support of > adobe > OOB
If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
If you use an installation dvd:
Copy the contents of the drive in a desktop folder and install from this directory.
If you are using a mac:
1. try to create a new user account in Mac with administrator privileges.
2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the
3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.
4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.
5 restart the installation.
If everything is applicable above fails, check your Setup logs:
http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html
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I can't connect to creative cloud, and so I can not install the Photoshop account I paid for. I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password. Help, please. Thank U
Hello
Please contact the support.
Concerning
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The manual says it's possible, but I lose a lot of time trying to find the way. Help please.
I think that the subtitle Editor is not very well developed, since I adapt the text, the timming, but then, text does not fit, or letters are very separated... and I can't work out these details.
Thank you
I don't think that you can change the size of the police with captions. I think that because it is a 'standard' you are limited to what this standard supports only. If the manual says: you can change the font size then it probably still says: you can change the fonts familty. I was never able to change the size of police or the family. The manual should be rewritten to prevent people to mislead him.
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update my Photoshop cc through my creative cloud and now takes more time to open the psb files that yesterday were beautiful, moving same layers autour, I now get the beachball! any suggestions?
Perhaps a preferences Reset could fix. Cmd k will lead you to the Photoshop preferences where you will see this screen.
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I tried to open my creative cloud and he said, it has been updated, but there was no progress. Then I tried singing and signing in and there is still no progress. Can someone help me please?
After the closure of these processes you can restart your machine and try to install creative cloud.
Waiting for your response.
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I installed a program, and it wasn't what I wanted... and now I can't uninstall it... could not open INSTALL. LOG file keeps popping up... I want this program off
I installed a program, and it wasn't what I wanted... and now I can't uninstall it... could not open INSTALL. LOG file keeps popping up... I want this program off
You cannot uninstall it application in programs and features (Add or Remove)?
If you can try Revo Uninstaller is a good program to do this.
Small link is for the 1.90 free program: http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html for the benefit of other people looking for answers, please mark as answer suggestion if it solves your problem. -
This program is apparently not compatible with my system and now I can't uninstall it, and I have problems loading when you try to access other Web sites, IE Facebook etc.
You should ask in the forums of Firefox.
http://forums.mozillazine.org/index.php?c=4
http://support.Mozilla.org/en-us/questions -
C: drive turned into raw and now I can't see file display options etc on my computer.
Original title: instability of the system.
I have xp s3. I had trouble with my main drive lately. Previously, I had my shot raw c drive and I can either logon in safe mode. I used checkdisk by my slave hard drive someone to another disk and it comes back with a few interface problems. Yet once the obtained c drive turned into raw and now I can't see file display options etc on my computer. I tried to use to start the system restore but not its use before and now. I have avira for antivirus and Registry Mechanic only. Is there a way I can fix my windows without formatting evrything?
Hi Windflash,
I had a similar problem also and it turns out that the hard drive is dead. You can probably do is to connect the hard drive to a working another computer & use data recovery tools to recover files from it but usability will always be a question.
Data recovery is an another stressful job as for me it took 3 days to recover data to a 500 GB drive.
After which I tried to format it own it but has not as well so I poured the reader.
You can try my snack suggestions if your drive starts to work again I strictly recommend you to use it as a primary drive.
Let me know if it helps.
[If this post was helpful, please click "Yes" under "Was this helpful option?". If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]
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I installed creative cloud and now he disappeared...
Looks like it was uptading to this new version, but got stock so I cancelled the update to restart my computer and now I can not find!
then reinstall, https://creative.adobe.com/products/creative-cloud
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How can I get cloud creative to stop trying to update so that I can sync my creative cloud to my new email address?
Hi Jill,
Please see: Error Code 2 has no Creative Cloud Desktop app update
This could be useful.
Kind regards
Sheena
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We want to use the software as a registered user, we paid our monthly subscriptions.
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Some general information for a subscription of cloud
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
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As the title says, I got a cloud of adobe update notification that I made. Now, MS Security Essentials opens a box on every Adobe CoreSync.exe markup start and want the file sent to Microsoft for review. What is going on?
Thanks Brucgovn for your help. Problem has been resolved with the customer. We rename the folder CoreSync in CoreSync-old and then to access the Creative dnuee program through the folder of the ACC, Creative Cloud.exe
I don't know what will be the next update, but for now I have a workaround and it works as it should without crashing.
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Tried to reinstall creative cloud and now getting error code 1.
I did EVERYTHING im says do it for 2 days now. I have no more time to lose, I have clients waiting for their photos! Someone please helpppp
Hello
Please see the below help document to fix the error:
Error: "unable to install". Creative cloud office
Kind regards
Sheena
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