I av a valid version of adobe Pro XI and move this program to a new pc. Aktivate on new pc cant?, how can I do this. Tobias BR

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I had the same problem trying to reinstall on Windows 10 machine. The error message indicates that the serial number is valid, but the product was not found on my computer. Because this happened to me before, I knew go to support Chat and tell them I had to Ctrl + Shift, and then double-click the space in the error message. This creates a 6 digit number, then I gave the number of chat support. Then, he gave me another number to 6 figures, I entered in the space on the error message. Which corrects the problem. Looks like you need to do the same thing. I know it sounds crazy, but it worked.

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