Bought the Adobe Pro today / and I need the part of the signature to download and it takes forever - why is - this? Thank you EL

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• I already bought acrobat adobe pro XI. I need to install on a new computer.

  I already bought acrobat adobe pro XI. I need to install on a new computer. Do I just log-in with my name of user and password?

  If you want to tell newspapers on your account to download, Yes, this would be possible if you bought through Adobe as a download.  You can also download through other resources.  You will need the serial number to activate it, which may also be available through your online account.

  Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Acrobat XI: http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html

• I lost my Home Basic windows vista and windows 7 update disk, I have the original key, how can I found the file to download my o.s. in Italian language. Thank you.

  I lost 2 original disk windows, other windows Vista Home Basic Upgrade to windows 7 Home premium SP 1. I want to download my o.s. once my language is Italian, were I can find the link to download. Thank you m..

  Try to download again, maybe a corrupted download.

• Hi, I bought acrobat adobe pro ms with order number: 12287735659 but I have not received the download link and the serial numbers of adobe and had this message there is a problem processing your order, please contact our Service team at the 800 448 custom

  Hi, I bought acrobat adobe pro ms with order number: 12287735659 but I have not received the download link and the serial numbers of adobe and had this message there is a problem processing your order, please contact our Service team customer to 800 448 1642 for assistance. my credit card is already loaded, but not received numbers.please series suggest

  Hi Kunal,

  If the problem still persists, can you please contact the support for this issue through https://helpx.adobe.com/support.html#/top_products.

  Please do not hesitate to me message in person if assistance is needed.

  Concerning

  Stéphane

• Hi, I installed Windows 10 on my II Surface Pro today and I lost my ADobe Acrobat program, installed, but it took a key no. from a previous version. My no. is only for the update to Acrobat XI. Thank you

  Hi, I installed Windows 10 on my II Surface Pro today and I lost my ADobe Acrobat program, installed, but it took a key no. from a previous version. My no. is only for the update to Acrobat XI. Thank you

  Hey Samy,

  Please read: error: "this serial number is not for a product calling it" | CS6 cs5, CS5.5,

  Hope that helps!

  Kind regards

  Sheena

• Last night, I bought Adobe Pro XI and this morning the serial number does not work.

  Last night, I bought Adobe Pro XI and this morning the serial number does not work.  [deleted by Moderator]

  You must contact Adobe Support by chat or phone when you have the serial number and activation problems.

  Here are some links to help get in touch:

  http://www.Adobe.com/support/chat/ivrchat.html

  http://www.Adobe.com/support/download-install/supportinfo/

• How can I download videos from my DSLR Sony DHV for later editing and the creation of a DVD?  I just installed Adobe software today and can't find anything about it.

  How can I download videos from my camera Sony HDV for later editing and the creation of a DVD?  I just installed Adobe software today and can't find anything about it.

  I am very familiar with Pinnacle, but I've been disillusioned about their support.

  Ian

  First you connect your device to your computer using your Firewire port, then press F1 and search for capture

  http://helpx.Adobe.com/Premiere-Pro/KB/cant-capture-DV-HDV-video.html

  - and more info on Windows http://forums.adobe.com/message/4708997

  -Legacy driver http://www.studio1productions.com/Articles/Firewire-1.htm

  -All versions of Windows from 7 to 10 need legacy driver!

  This is old, but still a good place to start - CS5-thru-CC body/Encore tutorial list http://forums.adobe.com/thread/1448923 has many links to help learn... including how to still get to create a DVD

• Im trying to download adobe pro xi and get an access denied message, need solution

  Im trying to download adobe pro xi and get an access denied message, need solution

  Hi Tom,

  Please try to download the app here: Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  Thank you

  Abhishek

• Hello, I need to know how to buy video editor adobe first pro? should which card I use? Live ARGENTINA and VISA rejects me. Please answer, thank you!

  Hello, I need to know how to buy video editor adobe first pro? should which card I use? Live ARGENTINA and VISA rejects me. Please answer, thank you!

  The country store & the Adobe ID, payment details must be same.

  If your Adobe ID is associated with the wrong country, please see this link:

  Change the country associated with your Adobe ID

  You can see the locations that creative cloud is available here:

  http://www.Adobe.com/content/dam/Adobe/en/products/creativecloud/CC/PDFs/CC-availability-m atrix.pdf

• I downloaded an upgrade to my adobe reader today, and since my search engine yahoo has increased and will not change to google. I have a macbook pro, help please? Anyone know how I can change this back? I tried through my settings but it

  I downloaded an upgrade to my adobe reader today, and since my search engine yahoo has increased and will not change to google. I have a macbook pro, help please? Anyone know how I can change this back? I tried through my settings but it does not work

  Hi Iférouane,

  If you are using Safari as a web browser: -.

  • Open Safari, go to the Safari menu > Preferences > General and set Google as homepage. Then, choose Google as your default search engine.

  If you use Google Chrome as the web browser: -.

  • Open Google Chrome.
  • In the upper right corner of the page, click on the Chrome Chrome menu > settings.
  • In the 'Search' section, select Google from the menu drop down.

  Let me know if you are still having a problem.

  Kind regards

  Nicos

• I just bought my camera t6i today and I was outside taking pictures and a small Cliff fell the

  I just bought my camera t6i today and I was out taking pictures and fell on a small cliff, camera hit the ground, but I think that the autofocus is turned off but I do not know quite well the camera. Anyone know?

  Thanks in advance!

  Do you mean you can manually focus the lens, but it will not focus in AF mode?

• I signed up to send Adobe & track today and I used the wrong address for billing. How can I change the email address, or Adobe ID?

  I signed up to send Adobe & track today and I used the wrong address for billing. How can I change the email address, or Adobe ID?

  Welcome to Adobe Send & Track!  Here is a link to update your Adobe ID information: your Adobe ID account management

• I bought and am download creative cloud and it takes forever? It was 40 minutes and I have DSL. Also I am gets mixed messages on what Mac OS, I need to do this... I have 10.6.8

  I bought and am download creative cloud and it takes forever? It was 40 minutes and I have DSL. Also I am gets mixed messages on what Mac OS, I need to do this... I have 10.6.8

  You might be found wanting for all Cloud applications.  Here are links to some of the requirements of the system.  If the programs you want to use is not in the list you can find the same way I did the Google search using "name of product system requirements.

  The system configuration required

  Premiere Pro - http://helpx.adobe.com/premiere-pro/system-requirements.html

  After Effects - http://helpx.adobe.com/after-effects/system-requirements.html

  Photoshop - http://helpx.adobe.com/photoshop/system-requirements.html

  InDesign - http://helpx.adobe.com/indesign/system-requirements.html

  Flash - http://helpx.adobe.com/flash/system-requirements.html

  Illustrator - http://helpx.adobe.com/illustrator/system-requirements.html

  Dreamweaver - http://helpx.adobe.com/dreamweaver/system-requirements.html

• Bought a first pro plan and it still says trial expired and not to validate.

  Bought a first pro plan, and it still says trial expired. Contacted Support, no answer, can someone help me please?

  Hi RayanChehab,

  My sincere apologies for the delay and I replied to your other post.

  5 days of no response from staff

  Thank you

  Ilyes Singh

• Hello, I have sold my iMac and changed to macbook pro. now I wanted to install lightroom and it says that I have to disable my other license. the problem is my iMac, I sold. any ideas please? Thank you

  Hello, I have sold my iMac and changed to macbook pro. now I wanted to install lightroom and it says that I have to disable my other license. the problem is my iMac, I sold. any ideas please? Thank you

  Recommend contacting customer service

  *Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

  Select the exact options indicated below in the capture to get support of screen options: