I bought adobe for windows, but I think they gave me the keys for mac so am having problem downloading

Similar Questions

• My company goes bankrupt. They gave me the computer they use with a XP disc but I have no activation key

  Hello

  So I have this old model that was given to me by my company when the company went under (a place in R & D that loses funding). It seems to be a generic PC cobbled together from pieces of the difference, some being spare parts. It has a sticker of windows vista in the detail but xp pro installed. They gave me an xp pro disk. However when I uses a key Locator to get the license key and try to use it with the disc, it says it is unacceptable so I think they gave me the wrong disc.

  Is there something I can do? May download and install vista? (shudders at the thought)

  Thank you.

  Hello

  I'll try and help you, but be informed that Microsoft has a policy of a license per machine. If the computers were running on the volume license key, then you will not be able to activate Windows. Usually the license will limit the key to a certain number of facilities which must be only the Organization of the licensee.

  You can find that some clarification on licenses in volume on this article. To find detailed information on the single user license agreement, go through the link and check.

  Hope this information is helpful and let us know if you need more assistance. We will be happy to help you.

• I bought CS3 for mac G4 and when I transferred to my new mac g5, download programs, but I can't use an any of them because that a window opens and says enter serial No. No problem, I have a valid serial number, but when I enter it, a screen comes ups sayi

  I bought CS3 for mac G4 and when I transferred to my new mac g5, download programs, but I can't use an any of them because that a window opens and says enter serial No. No problem, I have a valid serial number, but when I enter it, a screen comes ups saying that the # is not valid. Can someone help me. [deleted]

  [personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]

  [This is an open forum, not the Adobe support, please do not post personal information]

  [Duplicate message deleted... post the same question more than once is confusing... MOD]

  [This is an open forum, not a direct line to Adobe support... you have to wait a response]

  Error "serial number is not valid for this product". Creative Suite

  In addition, if you have El Capitan, click on the following link

  See answer #5 in https://forums.adobe.com/thread/1965850 for several solution links

  -the first link that the answer is a possible solution to install problems

• I just bought adobe acrobat for Mac, and it won't download because it says I need a windows computer why?

  I just bought adobe acrobat for Mac, and it won't download because it says I need a windows computer why?

  Hi gary Griffith,

  I checked your records and found that you bought subscription Acrobat Pro DC (at least). To download and install Acrobat DC on MAC, I would ask you to kindly follow the steps mentioned in the link below:

  Acrobat DC subscription | Download and install

• I have a license for adobe design standard cs6 for windows, but I would like to change that to a mac license. Is this possible?

  I have a license for adobe design standard cs6 for windows, but I would like to change that to a mac license. Is this possible?

  Hello

  The following link should help:

  Exchange a product for a different version of the language or platform

  Thank you

  Varun

• I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the codes?

  I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the code?

  Hi dobbynation,

  Please see this KB doc for help: redemption code help

  Let us know if you need help.

  Kind regards.

  Meenakshi

• I bought adobe pro 11 but I also need adobe distiller. How can I distill adobe

  I bought adobe pro 11 but I also need adobe distiller. How can I distill adobe

  Hi kumarsasi,

  Acrobat Distiller is installed automatically with Acrobat Pro, all versions.

  If you are looking for your installed programs, you will find that it is already there.

  Mike

• I bought Photoshop element 14 this morning, get the serial number Adobe e-mail and downloaded the software, but... Adobe is always telling me that they cannot validate the software. What should I do now?

  I bought Photoshop element 14 this morning, get the serial number Adobe e-mail and downloaded the software, but... Adobe is always telling me that they cannot validate the software. What should I do now?

  Please see the links below.

  • Invalid serial number error
  • Error "serial number is not valid for this product". Creative Suite

  Hope this will help you.

  Kind regards

  Hervé Khare

• I bought adobe package. But I changed the compunter, and I can't load license AE, only the demo 30 days. Where can I get the software AE?

  I bought adobe package. But I changed the compunter, and I can't load license AE, only the demo 30 days. Where can I get the software AE?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I recently bought 13 elements for Mac OS and can not download N - OS and can not download files NEF RAW taken on my Nikon d5500 has been added. The model is not among those supported by the elements, but the D5300 is, which is almost identical. Is there a

  I recently bought 13 elements for Mac OS and can not download N - OS and can not download files NEF RAW taken on my Nikon d5500 has been added. The model is not among those supported by the elements, but the D5300 is, which is almost identical. Is there a quick fix?

  What is N - OS?

  For the problem of camera raw, every new device has its own raw format, and ACR must be updated to include the latter. Happened yet for the d5500 has been added, so you'll just have to use the Nikon software until Adobe gets the info and releases an updated version of ACR. It is not uncommon to be in your situation, if you buy a camera model that was only a month. You just wait a bit.

• bought adobe photoshop cc but forgotten id

  bought adobe photoshop cc but forgotten id

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I bought adobe 14 items but when I click on the download button once I typed in my redemption code it says page not found

  I bought adobe 14 items but when I click on the download button once I typed in my redemption code it says page not found

  I would advise you to Contact Customer Services because they may be able to help with cash.

• I bought Adobe Lightroom 6 but I don't have a CD drive to install the program. How can I download instead?

  I bought Adobe Lightroom 6 but I don't have a CD drive to install the program. How can I download instead?

  Hi Amanda,.

  Please download Lightroom from the following link:

  Download Photoshop Lightroom

  Kind regards

  Bani

• Hello, I bought Adobe for download a few years ago and settled in on a Mac Pro. I want to uninstall on the mac and install it on a new Mac Pro. No idea how I can do?

  Hello, I bought Adobe for download a few years ago and settled in on a Mac Pro. I want to uninstall on the mac and install it on a new Mac Pro. No idea how I can do?

  Just download, install and activate using your serial number.  You are allowed to have the software installed and enabled on both machines.  If you do want to keep the original installation of backup you can turn it off by opening one of the programs and by selecting help-> Deactivate.

  Here's a general link for where you can find the download links...

  Download and Installation Help-

  https://helpx.Adobe.com/download-install.html

  If you want a more direct link, you must name the software and version.

  If you need your serial number, you should be able to find it in your account Adobe online if you have registered the software when you install everything first.

• I just bought my photoshop elements 13 go to bestbuy and I think they have covered the serial number with the stickers

  I just bought my photoshop elements 13 go to bestbuy and I think they have covered the series number with stickers... any ideas how to activate it?

  Serial number are not ON the box where anyone can see and fly... Look at the INSIDE of the box for a redemption code or serial number

  Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  - and https://forums.adobe.com/thread/1572504

  http://helpx.adobe.com/x-productkb/global/find-serial-number.html serial No.