I bought adobe package. But I changed the compunter, and I can't load license AE, only the demo 30 days. Where can I get the software AE?
I bought adobe package. But I changed the compunter, and I can't load license AE, only the demo 30 days. Where can I get the software AE?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Adobe
Similar Questions
-
Hi, I have a problem whit Creative Suite application installer. Friday I bought adobe package, but at the time of the installation tells me that your trial period has expired, when he asks license me I understand that I have a subscription... Please help me PS sorry for my English by Martina Faccia
Hello
Please see errors in connection with creative cloud and Creative Suite applications, activation and connection Solutions and Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
Hope that helps!
Kind regards
Sheena
-
Can anyone help?
Now you can download installers for Adobe: you need your serial number which should be under your account, especially if you purchased directly from Adobe and if CS5 was an upgrade, the serial number of an eligible product.
-
I have a card wifi of air by sprint 3g / 4g 250u can you tell me how to fix this situation.
Hello
Maybe this can help.
http://shop.Sprint.com/en/software_downloads/mobile_broadband/sierra_aircard_595u.shtml
Jack-MVP Windows Networking. WWW.EZLAN.NET
-
I just paid almost $10 to create a PDF from a jpg file, but I did it so that I can change it. Now I find that I needed another Adobe package that would create the pdf AND I would change it. What should I do now?
If you create a PDF file from an image, it is always a picture, and you cannot change it.
If the image contains text, then you need to perform the text recognition (OCR) before you can actually change the text. Acrobat can do that.
-
I have Adobe cc on my computer, I bought a laptop and you want to install the Adobe software. But I installed the software and I would like to use the trial version. How do I fix
Hello
Please follow the steps under https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Let us know if this was helpful.
Thank you
-
How can I download adobe on my desk? I bought adobe photoshop, but where can I I like to download the
Have you tried to download link below?
-
I just bought Adobe story, but when I press on connect it appears a ST logo with a spinning @bar that has been on my screen for hours
Can you please try the following?
-first of all, make sure that you have flash player update. You can get the latest version of https://get.adobe.com/flashplayer
Now open a session in anticipation of history for some time see if it solves your problem or not
-If it don't then try opening your browser's private browsing/incognito mode and try connecting to the story from there
If you are able to connect then you should try clear the cache and cookies of your browser
-
I bought Adobe Muse but I can't find the serial number anywhere. Where should I look?
I bought Adobe Muse but I can't find the serial number anywhere. Where should I look? I have a good number, but I have received no letter from Adobe.
Hello
CC of Muse doesn't have the serial number for installation. You could get this prompt because of some networks of communication-element blocking with Adobe servers.
Please try the following: -.
(1) If you are on a MAC: -.
Press shift + command + G (another Finder, go--> go to folder) to open go to folder.
Type / etc, and then open the file called hosts.
Check if you have any Adobe associated entry in the file.
If so, please rename the file and check again.
(2) If you are on a windows machine: -.
Browse to the location:-C:\Windows\System32\drivers\etc
Open file "hosts".
Check if you have any Adobe associated entry in the file.
If so, please rename the file and check again.
Kind regards
Neha
-
I just bought Adobe Photoshop elements 13 for a Mac and try to install. I'm about to enter the serial number, but it will not letters. What I do and where do I go for help?
Nitan15479421 serial number cannot contain letters. It is likely that you have received a redemption code. Please see Rédemption Code help for more information on how to use your redemption code.
-
I bought adobe acrobat, but every time I try to open it I get a message saying that the trial has expired.
Acrobat successfully downloaded. no problem. but it does not open. don't give me the error message that trial has expired and I want to buy it. I already bought so... I'm stuck. I tried closing everything down and start again (twice) always the same error. tried to re - download. no help. any ideas?
It gives you an option to connect or upgrade this software under license. If yes click identify you / license of this software to go further and turn it on. If it's a perpetual license activate by entering your serial key and connecting and if it is a subscription then just sign in with your Adobe it will activate a said.
-
I bought Adobe Lightroom6 but my browser has an error, then I clicked on bought about 5 times, but I would like to purchase 1 single license.
And I got bills (total click 5 times) for 2 times. How do I do?
Hi Jonathan,.
Please check the help below document:
Return, cancel or change an Adobe order
Help get your product | Orders, returns
Conditions: Conditions for returns
Kind regards
Sheena
-
I pay every month for the purpose of creative cloud but I change my computer and its asking me to use a trial even when I registered
Please refer to https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Concerning
Stéphane
-
I bought Adobe Cloud, but now can't access Photoshop because it says my trial has expired. Not sure if I initially downloaded correctly. Do I need a license or redemption Code.
Hello
Please activate your subscription:- Learn how to enable or disable Adobe apps.
If you continue to get the error to the trial, see: -.
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
-
I just bought Adobe Acrobat Pro XI, after the expiration of my membership can I still get to have Acrobat installed on my computer?
Or, if you want to say, what happens if a subscription expires?
The software remains on the computer, but does not work. Windows will try to launch it, always default. You would like to renew the subscription, or uninstall the software.
Maybe you are looking for
-
Yoga 260 do not SLEEP when the lid is closed
Hello Sometimes when I close the lid off my Yoga 260 Windows 10 do not go to sleep. The behavior is really weird because the red light on the cover flashes like when it is in "standby", but I can hear the rotating fan. When I open the cover, it's eve
-
Get the error failing wmpnetwk.exe with WHS 2011 application
I had problems with the windows media player network service on my windows home server machine. Continually, I get the following error: Name of the failing application: wmpnetwk.exe, version: 12.0.7601.17514 The failed module name: ntdll.dll, version
-
Wuauclt.exe pigs all time processor which makes the computer unusable
The machine is a laptop Dell Vostro 1000 with Win XP SP3 Home edition. It has 2 GB of RAM with a 120 GB hard drive that is half full. The computer initially had no protection against the virus, then McAfee and Norton now. The problem exists all along
-
How can I retrieve forgotten password windows 7?
Hello, I need help! I forgot the password on Windows 7 and now I can't access my document, there are a lot of important materials in the computer, I need to do now, how can I remove or reset the password of windows 7? Acer laptop.
-
IS THERE A UNAUTHORIZED KEYLOGGER INSTALLED IN MY COMPUTER?
Hello, thanks in advance for any advice. I am running XP PRO, the latest AVG free 9.0, run regular scans and defrags and generally watch for anything out of the ordinary. My machine (outside of tracking cookies) has escaped what to left for last two