I bought Adobe Photo and managed to install the App. It shows a black screen Uni without options below the cloud creative logo. Any help?
I started talking to someone earlier and had to leave before they could help me a lot. I tried to open another cat, and he repeats to me restart my browser, even though I have several times. They said they would leave it as an open ticket, but I can't find any ticket system to respond or interact with.
My problem has been resolved - I logged on via a different browser adobe support to return to support cat. With their advisor, I had to do a right click on the desktop select "configure switchable graphics" and assign them to "power saving mode" and it worked. When I restarted Adobe CC it worked.
Tags: Adobe
Similar Questions
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I bought Adobe CC. When I install the application, asked me to buy the product, and when I click on the link, I am asked to buy to subscribe, that ive already done.
[moved from the download, installation, commissioning of Adobe Creative Cloud]
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Should uninstall us cloud creative cs6 before installing the cloud creative cc?
I am an existing Member of creative cloud with cs6 apps installed through creative cloud on my PC. I don't want two versions (I want both cs6 and cc) - so I want to remove my machines cs6.
My question is - is better first to remove apps from cs6 creative cloud of my machine and install cc creative cloud applications, or should I install cc creative cloud apps then uninstall cloud creative cs6 apps?
Or... isn't it important?
Or... can the cloud creative cc Installer hjandle uninstalling cloud creative cs6 apps?
On Lightroom (5) - I had to uninstall Lightroom 4 manually.
Adobe - is there a best practice here?
Thank you
bobba1, CS6 and CC are two separate applications. Thus, it is irrelevant at all, how or in what order uninstall you.
If you do not want to keep both of them, you can install CS6, maybe after or before installing CC, your choice.
It is the same with Lightroom.
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PROBLEMS TO INSTALL THE CLOUD CREATIVES AND ACROBAT READER DC PRO
I'm trying to download the creative cloud and your applications, two weeks ago, and I can't. In the case of the clouds of Creative, the error message that is displayed is error 50. In the case of Acrobat Reader DC Pro, the message says that it is not possible to save the key in the registry. Can someone help me, please?
Run the cleaning time Acrobat tool and check:
Download Adobe Reader and Acrobat cleaning tool - Adobe Labs
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Hello
PLEASE CAN YOU MY HOW DOWNLOAD MY CREATIVE CLOUD AND THE SUITCASE. I AM ALREADY A MEMBER, NEED THE APPS ON MY NEW COMPUTER.
I CAN ONLY FIND TRAILS. I AM LOGIN, BUT DON'T SEE ANY OPTION TO RELOAD ON THIS COMPUTER. AND I TRIED A LOAD DOWN, BUT IT SEEMS TO BE EMPTY.
PLEASE CAN YOU TEL ME HOW THIS WORKS?
Hi ricardob69177924,
I checked your account with the Adobe ID on the forums and it seems to be a billing issue, I would suggest that you contact our Customer Contact
*Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.
Select the exact options indicated below in the capture to get support of screen options:
Let us know if that helps.
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HOW TO INSTALL THE CLOUD CREATIVE ON AN ANDROID TABLET
How do we install the creative cloud (as I have now installed on my laptop thanks only by understanding very patient and very given to me by Adobe customer service) on my Tablet android Samsung Galaxy Tab S2?
I am a retired athlete, a technophobe and someone who has little or no understanding of the technical terminology, so if anyone can help me with a simple and straightforward statement I'd be absolutely delighted - and eternally grateful.
Thank you
Full (including Acrobat DC Pro) applications that are part of your subscription to creative cloud do not install on any mobile devices (iOS or Android). There is an Adobe Acrobat Reader for Android software that you can download from the app store. Logging in with your ID creative cloud of the Adobe Acrobat Reader application allows some additional features that are not available to subscribers to the creative cloud.
-Dov
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How to install the cloud creative adobe on a different hard drive
Good so I brought a 80 GB SSD just to put the adobe programs but I can't seen to install Adobe CC on this disc it installs right on my c: drive and if I just keep it there I can't seen to install apps on the ether in new car all n help how to do that? Thanks in advance
Uninstall whatever now installed on the bad hd.
Open your desktop cc app and click on the gear (top-right) icon > click Preferences > creative cloud > installation location, and then select your favorite install hd > install your programs of cc.
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When you open the creative application of cloud, you see a white/white/vacuum interface?
If so,.
First, close your office cc application.
then, rename the opm.db file by:
Navigate to the OOBE folder.
Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
Mac OS: /users/
folder/Library/Application Support / Adobe / OOBE and rename the file opm.db in opm_old.db, for example
Finally, launch your cc desktop application.
If this does not work: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
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trouble installing the cloud creative adobe on Win 8.1, difficulties to get chatter
I can't access the chat support through my laptop.
I try to change the categories and sub-categories, there are no chat option
How can I get link for support chat which overright the cat on the site?
You can contact Adobe support using link below:
Request technical Support assistance, click always need Help (help), and then select the Chat option.
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Click Tools-> Add-ons, then get add-ons and they never appear
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I had to do a restart system on my computer and do not have photoshop or lightroom.
I looked in my content downloaded via my login and he's not here and I pay for this month! I don't want pay twice a month. How can I re-download them without having to pay twice a month?
I have a pc not a mac
Connect with the adobe id to your subscription and download the application of office cc, https://creative.adobe.com/products/creative-cloud
and use it to install your programs of cc.
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I want to put the cloud creative adobe on another computer
How do we install the cloud creative adobe on another computer with the same product code?
Install the cloud Desktop Manager, connect, and install the applications.
Cloud creation help / Creative Cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud creation help / sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
Cloud creation help / install, update or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.html
Install creative Cloud applications
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I BOUGHT ADOBE PHOTO ELEMENTS 14 AMAZON I CHOSE A MAC DOWNLOAD DOWNLOADED WHEN I TRIED TO INSTALL TI IT HE ASKED A SERIAL NUMBER WHICH I DID NOT ALL PROVIDED AMAZON WAS AN ACTIVATION CODE OF 26 FIGURES THAT ADOBE HAS REJECTED WHEN I INSCRIPTION IN BOXES OF SERIAL NUMBER PLEASE HELP
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
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I bought Lightroom 6 and when I open the application for Adobe Manager it does give me an option to download. Are they not turns on the map?
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a link to access a page to download the Adobe programs if you do not have a disk or drive
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
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I have Adobe cc on my computer, I bought a laptop and you want to install the Adobe software. But I installed the software and I would like to use the trial version. How do I fix
Hello
Please follow the steps under https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Let us know if this was helpful.
Thank you
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