I bought and installed Adobe acrobat reader, but it was a fault and I can't use it. How to pay? It's a week ago, so I still have the right to recover money from New York. I don't understand your instructions. Sincere greetings
Help
Hello
Adobe Acrobat Reader is a free PDF reader.
What exactly is the name of the application that you buy? Acrobat Pro DC?
Did you purchase a subscription service (e.g. export to Adobe PDF, Adobe PDF package format) online?
Do you want to take a look on the next page to see if it helps?
Cancel your subscription or membership. Acrobat, services Cloud of Document PDF
The page also contains the link with Adobe customer service.
It is a forum for users of Adobe, not the customer. We (the moderators and members of the Adobe forums) are not able to handle all the applications (for example, refund, cancellation, renewal, upgrade) about the services/subscriptions.
Sorry for the inconvenience.
Tags: Acrobat
Similar Questions
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I'm a serious problem, I'm trying to install Adobe Acrobat Reader DC, I low and when I install it it goes up to half and an error message appears indicating that I already have a version but improved program installed, alone, that I have nothing... and already I've tried everything
Hi lucasa43102598,
If you are on the Windows computer, run this cleanup tool to completely uninstall Acrobat Reader DC Download Adobe Reader and Acrobat cleaning - Adobe Labs tool , reboot your system & reinstall Acrobat Reader DC using this link Adobe - Adobe Acrobat Reader DC Distribution.
I would like to know if it works.
Kind regards
Nicos
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I used to have installed on my pc Adobe Reader XI (11.0.10). I went for a few days, and when I logged on my pc I have installed Adobe Acrobat Reader DC. With this new software, I can't print my PDF now. When I try to print in the print area, I see all documents print, the rest is grey. When I press print it tells me that it cannot print the document because its now been selected. I have been on various forums, and no one can help me. I am at a total loss what to do. Can you help me please?
Sorry, I don't understand what you're trying to say ("' I see print all documents ', ' because it's now been selected" ").
Can post you the screenshots of these messages: https://forums.adobe.com/thread/1070933
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I just installed Adobe Acrobat Reader DC on my Windows 7 computer and can't download a PDF from a government site. I was able to download the pdf of the year last of this site without any problems. How can I handle this?
The PDF Viewer for Firefox supports not only this type of form PDF (XFA) or any PDF form really. You must download the file and open it in Acrobat or Adobe Reader, and it will work. You can download the PDF file right click on this link and selecting "save target as".
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I had Adobe Acrobat Reader DC works on Windows 7. I have upgraded to Windows 10 and Adobe Acrobat Reader upgrade as well, but it did not work on Windows 10 so I decided to go back to Windows 7. Now there must be the version of windows 10 trush because when I try to install Adobe Acrobat Reader DC the installer says there is a newer version already installed.
Thank you in advance,
Looking forward to your help.
Hi fernanalegria,
Uninstall Acrobat Reader DC using this cleanup tool Download Adobe Reader and Acrobat cleaning - Adobe Labs tool, reboot your system & reinstall it using this link Adobe - Adobe Acrobat Reader DC Distribution.
Let me know how it goes.
Kind regards
Nicos -
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I installed Adobe Acrobat Reader DC version 2015.009.20069 and when I try to use the command 'Find updates' from the 'Help' section I get this error message in the attachment. I want to mention that I reinstalled the program, but I still get this error. I appreciate any response in order to solve this problem.
Hi robertb59730884,
The version of reader that you mentioned that to date. There are no other available updates.
Kind regards
Nicos -
Adobe acrobat reader for windows 8.1 x 64 crash when you use the search function
Software Adobe acrobat reader crashes on windows 8.1 x 64 when you use the search function. Please help it is extremely annoying
Hi rikusg98319732,
I will suggest you to perform a clean reinstall of the reader.
Delete using the cleaning tool: Download Adobe Reader and Acrobat tool - Adobe Labs
Install from here: http://get.adobe.com/reader/enterprise/
Thank you
Abhishek
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I used to be able to download my gmail account .exe files in Adobe Acrobat Reader to be downloaded in PDF format for the work, but now it gives me an error message and don't open them in Adobe. I didn't something different to my internet browser, or Adobe, so I don't know what is the issue. All solutions?
Acrobat Reader cannot open. Files to ESX.
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I am running Windows 7 Home Premium 64-bit. Firefox said that my plugin Adobe Acrobat was outdated, so I've updated. It uninstalled my Adobe Reader Version 11.0.12.18 and replaced it with Adobe Acrobat Reader Version 2015.008.20082 DC. I did not like this program, and more I read there are still bugs in there. I uninstalled the program and reinstalled Adobe Reader Version 11.0.12.18. I went into the menu of options of Firefox under applications and changed the options Adobe to use Adobe Reader as the default application for PDF files. It is a safe choice, or should I leave Firefox dictate what PDF program I use? I am concerned about safety issues. Any opinions?
I think that your question has been answered mainly in this thread: https://support.mozilla.org/questions/1079182
In my opinion, you can trust Adobe to keep the series XI Reader updated for awhile. It is completely safe is impossible to know, given that vulnerabilities are often discovered and kept secret.
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Cannot install Adobe Acrobat Reader
I used to have adobe acrobat reader is installed on my laptop, but it does not show in my list of installed programs. When I try to download, it only ever passed step 2 of 3. He never asks me to choose 'run' or anything else. I use 8.1 of Windows and Internet Explorer 11.
Hi jjgcorvette ,
Please try to run the cleanup tool "Download Adobe Reader and Acrobat tool - Adobe Labs" on your machine to remove all traces of the reader.
Then, restart your machine and install the latest version of the player from here:
Adobe Acrobat Reader DC install for all versions
The reinstallation of the audit of program if its not working very well or not.
Let me know how it goes.
Kind regards
Christian
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Hi, I downloaded Adobe Acrobat Reader DC version 15.010.20060 exe. I want to install silently from the command line. I run the following command /sAll /msi EULA_ACCEPT = YES/SB install.exe. I can get it to install, but not entirely in silence. Progress bar shows and after finishing he invites an OK button and opens up a new site at the end is there a way to get it to install in completely silent mode through the command line?
Hello
Please try the below perimeters, he works for AcroRdrDC1501720050_en_US.exe. I installed completely silent.
/qn EULA_ACCEPT = YES AgreeToLicense = Yes RebootYesNo = no /sAll
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Cannot install Adobe Acrobat reader - get a white screen
I downloaded the Acrobat Reader Installer (readerdc_en_ha_install). But after a double-tap, a white screen comes up none produces more.
After reading another discussion on a similar problem (Adobe Download Manager opens a blank screen and freezes. I can't install the new drive. Please help me), I tried to run the cleaning of Acrobat. But now Acrobat is uninstalled and I STILL have the problem.
System details:
HP ProBook 4530 s, running Windows 7.
Hi David,
You can visit the following link to download Adobe Acrobat Reader DC.
http://get.Adobe.com/reader/Enterprise/
Concerning
Sukrit diallo
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Hi blupearl ,
Could you please let us know if you see an error message when installing CD player?
Visit this page to troubleshoot the installation of Acrobat Reader DC on Mac: installation troubleshooting Adobe Acrobat Reader Mac OS
Let us know if it worked.
Thank you
Shivam
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Cannot install Adobe Acrobat Reader DC
Hello
I have Windows 7. The week last 10 Windows downloaded on its own. Today, I got to Windows 7 and I can't open the PDF files.
Free download of Adobe click: said: The Acrobat DC PDF browser plugin is missing. Reinstall DC Acrobat or Acrobat Reader DC fix.
Click OK: using Microsoft IE browser
Which brings me to Adobe Acrobat Reader DC install. Click on install. Install the valves with the error: the resource you are trying to use is on a network that is not available. Adobe installation fails. Help, please.
Solved. Uninstalled old rest Adobe program, then was able to download the free Adobe Reader.
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Is it possible to install Adobe Acrobat Reader DC with a Mac El Capitan 10.11.2?
I need Adobe Acrobat Reader DC for a class online and when I went to install it, my operating system (OS X El Capitan 10.11.2) was not an option. I really need this program as soon as possible so that any help would be appreciated!
Hi lalacastillo,
Yes, you can install Acrobat Reader DC on Mac OS 10.11.
Simply select Mac OS version 10.10 while downloading Adobe - Adobe Acrobat Reader DC Distribution.
Kind regards
Nicos
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