I used to have installed on my pc Adobe Reader XI (11.0.10). I went for a few days, and when I logged on my pc I have installed Adobe Acrobat Reader DC. With this new software, I can't print my PDF now. When I try to print in the print area, I

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  I bought Adobe Acrobat Standard DC with a new computer and only got the Adobe Reader software.  How can I get the software I purchased?

  Hi debc6197,

  Download Acrobat Standard DC following the steps in this document KB, download and install Adobe Acrobat DC if it is a subscription (make sure that you are connected using the Adobe ID, in which you have a subscription for Acrobat Standard DC.) or if it is a perpetual license download using this link Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  Kind regards
  Nicos

• I have uninstall it by accident with Adobe Acrobat PRO DC with third party software.  Now I can't install Adobe and creative cloud does not load apps.  How a fix it?

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  Hey bellmarg,

  Please uninstall Adobe CC using this cleanup tool use the Adobe Creative Cloud cleaning tool to solve installation problems, restart your computer & reinstall it using this link Adobe Acrobat Pro DC: PDF Converter, convert PDF files from anywhere.

  Let me know how it goes.

  Kind regards

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• I have two Adobe Id with first ID, I used the trial version. When it expired, I did the second ID and purchased Adobe Acrobat proDC version with monthly subscription. On my first ID it shows now that I have Acrobat pro DC subscription. Second ID (the one

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  Hi kimmok51975897,

  I will recommend you to contact our customer service team to get this fixed number. Follow this link Contact Customer Care, sign in using your Adobe ID (under which you subscription) & check on "still need help? Contact us' button.

  Kind regards
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  Go to: Control Panel, programs by default, associate a type of file or Protocol with a program.

  Scroll down to:...

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  Make sure that there is the box... Always use the selected program to open this type of file.

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  Yes, there is a change in Firefox 23 to always show the tab bar. It is part of a series of changes expected to culminate with a great beauty in Firefox 26.

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  Get them here: download Acrobat 7 and CS2 products

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• When I right click on a link 'Open link in a new tab"for a few days, he"jumps"tab to the right and opens in the tab beside it. How can I change this back to the opening in the tab next to the page, hence I open as it used to be?

  When I right click on a link 'Open link in a new tab"for a few days, he"jumps"tab to the right and opens in the tab beside it. How can I change this back to the opening in the tab next to the page, hence I open as it used to be?

  Just to add to the response of cor - el, in my case (identical) was specifically the complement DivX HiQ, worm 2.1.0.900. As soon as I turned it off, the tabs started to behave normally again.

• At the old version of adobe reader and upgrade inadvertently WAA CD player. realized that I could change is no longer with this and tried to uninstall and reinstall and older versiono, but could not. Tried to reinstall the domain controller new version an

  At the old version of adobe reader and upgrade inadvertently WAA CD player. realized that I could change is no longer with this and tried to uninstall and reinstall and older versiono, but could not. Tried to reinstall the domain controller new version and it would not, indicating that the newer Version is already installed. Nothing in programs and features.

  Looks like a job for the cleaning tool: Download Adobe Reader and Acrobat tool - Adobe Labs.

  If you prefer XI player, make sure that "Install updates automatically" is not enabled under Edit > Preferences > Updater. It is possible to download and apply patches manually.

• I have a new desktop computer HP with Vista Home Premium 64-bit, with 8 GB RAM and when I try to start Zoo Tycoon 2, he won't play, said that I have no memory system.

  I have a new desktop computer HP with Vista Home Premium 64 - bit, with 8 GB of RAM, and when I try to run Zoo Tycoon 2, I get the following error message:

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  Y at - it a patch? I have read many "Workaround" and none of them work. I tried to run in Windows XP compatibility mode and it didn't work.

  Hey tprefling,
   
  Thanks for posting in the Microsoft answers site!
   
  Right-click on the zt.exe file and choose "Run as Administrator" to launch the program.
   
  See if you are able to play the game.

  If this does not work, turn your computer to clean the start State and see if the fgame plays very well.
  
  To put your computer in a clean boot, follow these steps:
   
  Note: If the computer is connected to a network, network policy settings may prevent you from following these steps. We recommend strongly that you do not use System Configuration utility to change startup options on the computer, unless a support engineer Microsoft directs you to do so. This can make the computer unusable.
   
  1. sign the computer by using an account with administrator rights.
   
  2. click on start, type msconfig.exe in the start search box and press ENTER to start the System Configuration utility.
  If you are prompted for an administrator password or for confirmation, type your password, or click on continue.
   
  3. on the general tab, click Selective startup, and then clear the check box load startup items. (The check box use the file Boot is not available.)
   
  4. on the Services tab, click to select the skin all the Microsoft services check box, and then click Disable all.
  Note: Following this step lets services Microsoft continue to run. These services include networking, Plug-and-Play, record of events, error reporting, and other services. If you disable these services, you can permanently delete all restore points. Do not do this if you want to use to restore the system with the existing restore points.
   
  5. click OK and then click on restart.
   
  For more information about the clean boot, see the link below:
  http://support.Microsoft.com/kb/929135
   
  In addition, change the size of virtual memory and see that helps. For more information, see:
  http://Windows.Microsoft.com/en-us/Windows-Vista/change-the-size-of-virtual-memory

  For more details on the Zoo Tycon game, consult the following link:
  http://forums.zootycoon.com/forums/default.aspx
   
  I hope this helps!
  Gokul T - Microsoft Support

• Since Acrobat Reader downloaded DC I can't sign my PDF documents. It does not give me the option more and yes I am connected. On the old version, I got no problem with clicking on "signature" and draw the area where I needed my signature, put passw

  Since Acrobat Reader downloaded DC I can't sign my PDF documents. It does not give me the option more and yes I am connected. On the old version, I got no problem with clicking on "signature" and draw the area where I needed my signature, put the password and "POOF" my signature would be there. With this new version, it won't do that or give me the option. The online help is useless. I need to explain to me how connect you as I used too?

  Hi nicholass35183848,

  I assumed that you had a digital signature created in your player application of old and whenever you use to fill out a pdf with a signature field signed you it. But in order to draw and then sign you must use Acrobat Pro DC no DC drive.

  Thank you

  Abhishek

• I have Acrobat 9.5 and when I try to create > pdf from a scanner, it shows an error "Adobe acrobat has stopped working". Is it possible that I can use this feature?

  I have Acrobat 9.5 and when I try to create > pdf from a scanner, it shows an error "Adobe acrobat has stopped working". Is it possible that I can use this feature?

  Providing you have Acrobat 9 installed in an operating system for which Acrobat 9 is compatible then you can use the feature.

  So, you need a scanner connected, turned on, and the software installed. Acrobat 9 "prefer" TWAIN drivers.

  Always visit the site of the provider of the Analyzer and download - install the latest version of the greatest software.

  n.b., The Acrobat 9.x product family moved in the middle of the "End of Support" year 2013.

  Thus, the family of products Acrobat 9.x is not compatible with contemporary operating systems.

  Be well...

• How to use transfer windows for xp to xp. When I plug usb computers are delivered to the top with the same screen and when I try to use the transfer to the new computer, it just said information gathering and sits for hours

  How to use transfer windows for xp to xp.  When I plug usb computers are delivered to the top with the same screen and when I try to use the transfer to the new computer, it just said information gathering and sits for hours

  Hello, welcome.

  The process is automatic and the maximum transfer rate should be about 20 GB/HR. If the process crashes during that long of a time, it's probably because of something internal rather something you're doing wrong.
  For reference purposes, I included this link. It goes into the details of the migration from XP to Vista (and the basic steps you follow). The instructions are for migrating to Vista via the network, but you can easily follow the steps and choose a different option for your specific installation.
  http://www.windowsnetworking.com/articles_tutorials/migrating-Vista-using-Windows-easy-transfer.html
  For both machines, I recommend you to prepare for the transfer using the following procedure:
  1. click on START > run

  2 type "msconfig" (without the quotes) and press enter

  3. go to the "Startup" tab and uncheck all the entries displayed

  4. click on 'Apply' at the bottom right

  DO NOT RESTART YOUR COMPUTER AGAIN

  5. click on START > run

  6. Type "cmd" (without the quotes). Right-click on the result at the top of the menu START and select 'run as administrator '.

  7. type chkdsk /r and press enter

  8 allow the system to attempt disassembly of the volume

  9. allow the system to plan restarting

  10. restart your computer

  11 let checkdisk analyze the file system on your hard drive

  12. Once completed, perform the same steps on the other machine

  13. Once completed, repeat the transfer

  
  Let us know what happens

  Thank you!

  Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.