I bought Creative Cloud membership in the month, but my active creative cloud storage is still 2 GB.

Is it normal to change to 20 GB, right?

I connected and running new and transformed, but still of 2 GB.

Hello

Please perform following steps depending on your operating system

(Mac)

  1. Close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)
  2. Go to ~/library/application support/adobe / rename coresync in coresync.old and oobe oobe.old Note: you must click on go to the menu bar and then go to to get the box to type ~/library/application support/adobe /)
  3. Launch cc app and it should show you 20 GB

(Windows)

  1. Close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)
  2. Go to c: / / Users/username/appdata/roaming/adobe / rename coresync in coresync.old
  3. Go to c: / / Users/username/appdata/local/adobe/and oobe and rename it oobe.old
  4. Launch cc app and it should show you 20 GB

Tags: Adobe

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