I bought Illustrator on my iMac and downloaded and then I get the message that my trial version has expired and I have to buy Illustrator! But I just bought! So I deleted all the files Adobe from my computer and tried to download

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• I have the subscription for cc 499 plan /-h. I had trial version first. After 1 month of more than 499 /-deducted from my card. But displayed message that your trial version has expired. I can't solve this problem.

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  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• I signed up for creative cloud like an hour ago and it's to say that my trial version has expired...

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  allow one day business (pst) for your order to be processed.

  After this period, confirm your account reveals the subscriptions that you expect (and id adobe, used in the next step is the right) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• I can't open PDFs on my PC after the passage of Adobe Creative on my Mac.  When you try to open a PDF on my PC, I now get a message asking me to specify a 'serial number' who says that my trial version has expired.  What should I do?

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• How can I synchronize the files adobe from my phone on my computer?

  Hey guys,.

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  Hi ellen8210,

  You can simply download your files on cloud of Acrobat, so that whenever you can view/download your files on your computer.

  Please see this link: https://cloud.acrobat.com/folder/3073b35e-9266-46b0-a2cb-18105ac3b878

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  Hi leifp,

  Refer to this link and download Microsoft Visual C++ 4 updated 2012 from this link and install it:

  Download Visual C++ Redistributable for Visual Studio 2012 updated 4 of the official Microsoft Download Center

  Kind regards

  Claes

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  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  https://forums.Adobe.com/thread/1962238

• I bought the plan (CC Photoshop + Lightroom) software Adobe Creative Photography of cloud, but for some reason any when I try to download the software, it says that my trial period has expired

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  Tayshag85359328 if you have an active member of the creative cloud then please see Solutions to connect, activation and errors in connection with creative cloud and applications Creative Suite. for more details on how to solve the connection failure.  If you have any questions about the steps listed in the document, we invite you to update this discussion.

• Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay f

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  Aileen,

  Please see suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  Kind regards

  Guinot

• Hi, I have a problem whit Creative Suite application installer. Friday I bought adobe package, but at the time of the installation tells me that your trial period has expired, when he asks license me I understand that I have a subscription... Please help

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  Hello

  Please see errors in connection with creative cloud and Creative Suite applications, activation and connection Solutions and Creative Cloud applications unexpectedly back in the test mode. CCM, CS6

  Hope that helps!

  Kind regards

  Sheena

• I bought and installed Lightroom 6.  It works but there is a message saying that my trial period has expired and when I try to log in to Lightroom on my iPad it says the same thing.  How can I fix it?

  I bought and installed Lightroom 6.  It works but there is a message saying that my trial period has expired and when I try to log in to Lightroom on my iPad it says the same thing.  How can I fix it?  I got a trial of Lightroom CC before I installed.

  allen456 wrote:

  Is there anyway that I can go to CC without losing all my investments in Lightroom 6?

  No, it is not AFAIK. You can try back LR 6 and then buy the subscription of photographers. You will need to contact Adobe about this.

  Note that this is not Adobe. This is a user to user forum.

  Do a search for Adobe product return.

• I just bought the teachers edition and Creative Cloud student (one year) and I'm unable to install After Effects. He always says: the trial version has expired. I tried to uninstall and install again, but it does not work. Please help me.

  I just bought the teachers edition and Creative Cloud student (one year) and I'm unable to install After Effects. He always says: the trial version has expired. I tried to uninstall and install again, but it does not work. Please help me.

  See if the following can help:

  Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

  https://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• I can't get acrobat adobe pro pc installed - I get a message that my trial is over - I bought the product on 10/05/15 thanks

  I can't get acrobat adobe pro pc installed - I get a message that my trial is over - I bought the product on 10/05/15 thanks

  Hi Linda@12oaks,

  If you have purchased Acrobat, you would activate the software using the key series (if license) or Adobe ID (if subscription).

  Please navigate to this link for more help on the same:

  Convert Acrobat DC trials in full license

  Kind regards

  Ana Maria

• I couldn't activate it because it says that my trial period has expired. I paid for the license and there is no way to use

  Since 69 days ago, I bought a dreamweaver license, I have charged me twice and I can't use it. I couldn't activate it because it says that my trial period has expired. I paid for the license, and there is no way to use or discuss with you for technical service. Within three days, they will return to load a month without being able to use the program.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought the first subscription CC 2015 but when I open the app that I have left the trial version has expired.

  I bought the first subscription CC 2015 but when I open the app that I have left the trial version has expired.

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  https://forums.Adobe.com/thread/1962238