Similar Questions

• I made a subscription but I can't access the Muse app, it says that your trial period has expired

  I made a subscription but I can't access the Muse app, it says that your trial period has expired

  Hello

  I see that you have an active subscription to Muse CC.

  Please CC app and sign off again. Check out the link https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Try running the Muse of the applications tab after signing in. If the problem persists then please let me know what operating system are you using and I will tell you more troubleshooting accordingly.

  Kind regards

  Vivek

• I have the subscription for cc 499 plan /-h. I had trial version first. After 1 month of more than 499 /-deducted from my card. But displayed message that your trial version has expired. I can't solve this problem.

  I have the subscription for cc 499 plan /-h. I had trial version first. After 1 month of more than 499 /-deducted from my card. But displayed message that your trial version has expired. I can't solve this problem.

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• I bought and installed Lightroom 6.  It works but there is a message saying that my trial period has expired and when I try to log in to Lightroom on my iPad it says the same thing.  How can I fix it?

  I bought and installed Lightroom 6.  It works but there is a message saying that my trial period has expired and when I try to log in to Lightroom on my iPad it says the same thing.  How can I fix it?  I got a trial of Lightroom CC before I installed.

  allen456 wrote:

  Is there anyway that I can go to CC without losing all my investments in Lightroom 6?

  No, it is not AFAIK. You can try back LR 6 and then buy the subscription of photographers. You will need to contact Adobe about this.

  Note that this is not Adobe. This is a user to user forum.

  Do a search for Adobe product return.

• I bought a LR 6 update. I received the order number and the serial number by email from Digital River. However when I try to activate the product I get a message error "we cannot validate this serial number.

  I bought a LR 6 update. I received the order number and the serial number by email from Digital River. However when I try to activate the product I get a message error "we cannot validate this serial number.

  Hi avijitm,

  You are using a Mac or Windows computer?

  Make sure there is no hosts blocking Lightroom entry onto the Adobe servers.

  Follow solution 3 referred to in article Solutions to connect, activation and errors in connection with creative cloud and Creative Suite applications

  See Error failed to validate the serial number | CS6

  Let us know if that helps.

  Kind regards

  Assani

• I opened a document, selected, copied. When I try to paste it into a new blank document I get a message indicating low memory

  Original title: out of memory

  I opened a document, selected, copied.  When I try to paste it into a new blank document I get a message indicating low memory and I can't makeit work.  What should I do?

  Hmmm, Word document?  What is this document?

  As a side note, you might just go into Windows Explorer and make a copy of the entire file, rename and then edit according to your needs.

• I bought the first subscription CC 2015 but when I open the app that I have left the trial version has expired.

  I bought the first subscription CC 2015 but when I open the app that I have left the trial version has expired.

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  https://forums.Adobe.com/thread/1962238

• Download yesterday the creative cloud for the first time that they offer me the trial version to be considered for Ps and Lr, but Lr tell my trial period has expired what can I do?

  Download yesterday the creative cloud for the first time that they offer me the trial version to be considered for Ps and Lr, but Lr tell my trial period has expired what can I do?

  There is nothing easy to do on this computer, https://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

  You can use the test on another computer.

• Hi, I have a problem whit Creative Suite application installer. Friday I bought adobe package, but at the time of the installation tells me that your trial period has expired, when he asks license me I understand that I have a subscription... Please help

  Hi, I have a problem whit Creative Suite application installer. Friday I bought adobe package, but at the time of the installation tells me that your trial period has expired, when he asks license me I understand that I have a subscription... Please help me PS sorry for my English by Martina Faccia

  Hello

  Please see errors in connection with creative cloud and Creative Suite applications, activation and connection Solutions and Creative Cloud applications unexpectedly back in the test mode. CCM, CS6

  Hope that helps!

  Kind regards

  Sheena

• Hello, I can not activate photoshop lightroom cc and after the purchase of adobe in installments I do?

  Hello, I can not activate photoshop lightroom cc and after the purchase of adobe in installments I do?

  Hey stefanog60680004,

  I see that you have the subscription for: -.

  Piano Fotografia Creative Cloud (rinnovo all year)

  Mac/Win, all the available languages

  Please Sign Out and sign in again using your Adobe see identification code also the steps mentioned in this document https://helpx.adobe.com/creative-cloud/kb/activation-connectivity-errors-creative-cloud.ht ml.

  Kind regards

  Nicos

• Problems of conversion of PDF to MS Word document.  I managed to convert 4 files and now the subsequent files generate a "Conversion failed" error when you try to convert the file.  I have a big manuscript and I separated each chapter to assist with co

  Problems of conversion of PDF to MS Word document.  I managed to convert 4 files and now the subsequent files generate a "Conversion failed" error when you try to convert the file.  I have a big manuscript and I separated each chapter to help the conversion; as I said, the first 4 pieces without problem, then the conversion failure.  I tried to convert the document integer and same result.  Specifically, I bought the feature export to Word.  Please help.  I had initially export the Word Perfect PDF document and attempting to pass PDF to MS Word.

  Hi sdr2014,

  I'm sorry to hear that your conversion process is at a standstill. It seems that the problem is not specific to a single file, you have been unable to convert anything, since the first four chapters of a correct conversion.

  So, let's try this:

  If you want to convert via the ExportPDF site, please sign out, clear the browser cache, and then reconnect. If you use the drive, please choose Help > updates to ensure that you have installed the latest version.

  Please let us know how it goes.

  Best,

  Sara

• I have an Adobe order number.   When I use Photoshop it says that my trial version will end soon.  How can I find a redemption or a serial number for my account?

  I have an Adobe [deleted by Moderator] order number for a 12 month plan.

  When I use PHOTOSHOP says my trial version is soon exhausted.  But when I connect I need a number of redemption.  How can I find my redemption number?

  Hello Janet,.

  Welcome to the Adobe Forums!

  I checked your account and all is well in our end. You don't need any code redemption you Subscriber on June 29, 2014.

  If you have problems to launch your Adobe product and was to return to the prompt for a series and/or trial number, please try the following steps:

  1 sign out and sign back following the steps:

  Sign out, sign in | Creative cloud desktop application

  2 delete the OPM.db file:

  1. Close the creative cloud application.
  2. Navigate to the OOBE folder.
     Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
     Mac OS: /Users/ [user name] / Library/Application Support/Adobe/OOBE
  3. Delete the file opm.db.
  4. Launch the creative cloud.

  Show hidden files, folders, file name extensions. Windows XP, Vista, Windows 7

  Access the hidden user library files. Mac OS 10.7 Lion

  3 reset your Hosts file: (follow steps 3 from the link below)

  Log, activation, or connection errors. CS5.5 and later versions

  Please, let me know how it goes and if the issue is still standing after carefully following the steps given.

  Thank you.

  Arnaud.

• All of a sudden, I can't open a PNG file in layers.  I get a message file could not be found. Help!

  I work with multilayer files in photophop CS6 creating composite photograph.  All of a sudden, I can't open the PNG files.  I get a message that the file cannot be found when I try to open it.  Can someone help me please?

  A quick search on Google turned up the news I knew vaguely.

  PNGs in layers are only produced by Macromedia (later Adobe Fireworks more) using a proprietary format that has never been publicly documented.  Thus, it seems that only Adobe Fireworks can open the png with the layers intact. Whether or not you can export these layers in another file format and to open in another application with everything intact seems to be up in the air.

  Fire of artifice is not updated anymore and it seems that Adobe doesn't have a plan for png supports layers and the proprietary format is removed.

  Some people seek to affinity as a possible replacement for Photoshop.

  However to quote some comments from their FAQ:

  FAQ - fireworks in layers of PNG and TIFF files in layers

  Since this question comes up often, I write a definitive statement.

  Files PNG Fireworks (layers)

  There is no such thing as "layered PNG.  The standard PNG does not define a way to store diapers and only deals with flattened images.

  Fireworks saves the data of the extra layer of PNG files in a proprietary format with a private label. A definition for this exclusive data has never been made public.  Saved by Fireworks PNG still usable as a flattened image of any application able to handle PNG files.  These applications will maintain the standard data and ignore the proprietary data of fireworks.

  Affinity maintains the standard PNG files.  But it cannot import or export data from the layer by using the method of fireworks.

  There is no hope that we will always be able to manage the data layer from Fireworks PNG files.

  We recognize that being able to handle Fireworks PNG files would be very useful for users of affinity.  If a public definition of the format of data become available, we will be able to address the issue.

  Layered TIFF files

  There is no such thing as "layered TIFF.  The TIFF standard handles only images flattened under the tags described to the public.

  TIFF allows businesses to record any additional tags for their own use. Adobe has recorded two private TIFF tags that allow them to incorporate the layer data in a TIFF file.  These tags are an extension and are not part of the standard TIFF Central.  These tags are used to integrate data layer PSD into a TIFF image, in addition to the standard rasterized image.

  Since affinity has a PSD importer, we are able to import data from the layer of a TIFF file if it has these tags.  However, given that this is handled by our PSD importer that is subject to the restrictions as standard PSD Import in affinity.  We clearly that while we aim to provide the best third party support PSD, we can never replicate 100% the way Photoshop deals and displays a PSD file.  Photoshop has its own approach to apply the transparency/alpha, vector and features of vector, layer effects and gradient masks.  This means that although we can offer the importation of what can be changed to a PSD file, the result will not be a reproduction of a one pixel that you see in Photoshop.

  We recorded our own TIFF tags for the incorporation of the data layer of affinity in a TIFF file, in a similar way to the data layer PSD. This is intended for the dams that use TIFF as their Exchange format.  When you save a TIFF file, you are given the option to include data of layer affinity.  This will help keep the editable document of several layer elements.  This obviously comes at a cost of increased size.  Our TIFF labels will use our format proprietary data and as such, cannot be used by the applications of affinity.

  -----------------------------------------------------------------------------

  Their admission that same PSD are not guaranteed to be a reproduction of a tone pixel that you see in Photoshop, combined with the use of the affinity of the TIFF layers and tags "our TIFF labels will use our format proprietary data and as such, cannot be used by affinity applications." is a bit worrying consequences for everyone who has the hope that affinity would be a complete replacement for Photoshop

• Purchase of Lightroom 6 retail box. Cannot redeem redemption code on DVD cover for serial number.  Says that the code is not valid.

  At the bottom of the handle there are:

  8-digit number

  and

  24 characters in total (composed of letters, two digits, a slash, a period) 6 comma separated.

  I use this character 24 defined as the redemption code.  Is this correct?

  Hello

  Please see the attached picture to locate the serial number on your box.

  

  ^ Ani

• Changing from PC to Mac. I finally managed to download CS6 Design Standard. After entering the serial number it says that it is not valid even if I've copied correctly from the disk.

  Where should I go now?

  Serial numbers are specific to operating systems as are the versions of the software... your Windows of CS6 version will not work on a Mac and your windows serial number will not work on a Mac.  Since it is CS6 you have the possibility to change platforms.  See the following for instructions:

  Product order | Platform, language Exchange