I bought lightroom in 2010 and have the serial number and a new computer. When I downloaded the latest version and typed in the serial number, it does not work. I bought at the origin of the creative suite. Any suggestions?

I bought lightroom in 2010 and have the serial number and a new computer. When I downloaded the latest version and typed in the serial number, it does not work. I bought at the origin of the creative suite. Any suggestions?

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Your serial number works only with the EXACT product and the purchased version

Download & install instructions https://forums.adobe.com/thread/2003339 can help

-includes a link to access a page to download the Adobe programs if you do not have a disk or drive

-you will need to enter your original serial number during the installation for non-Cloud programs

- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

- and also read https://forums.adobe.com/thread/1146459

Tags: Adobe

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