I bought photoshop and have a serial number, but not where to put! Help! There isn't anywhere to contact adobe in this matter.

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• I bought the design standards and have the serial number, but not the original disc. I have put new hardrive in my mac and reinstall the standard of design, where I can get it? Thank you

  Design standard cs6

  Please try to download Creative Suite 6 applications here.

• I just bought Photoshop 11.  The serial number is not valid for out me of the trial.

  I just bought Photoshop 11.  The serial number is not valid for out me of the trial.

  You must contact Adobe Support by chat or phone when you have the serial number and activation problems.

  Here are some links to help get in touch:

  http://www.Adobe.com/support/chat/ivrchat.html

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• I re - install my Adobe Acrobat Standard XI and have a serial number, but it does not work?

  I re - install my Adobe Acrobat Standard XI and have the serial number when I bought it from ADobe, but it does not work... says serial number is invalid?

  Hi sherrilk73035069,

  Please download and install Acrobat Standard XI, to download Pro or Standard versions of Acrobat DC, XI or X . Enter the serial number, you even when asked during the installation process.

  If the problem persists, please share the screenshot of the window and following error you get log files "%Temp%" folder on your machine

  OOBElib.log

  AMT3.log

  PDapp.log

  Concerning

  Ravinder

• computer crashed and lost photoshop 5 I have the serial number, but not my old drive

  Hello world:

  My computer crashed and I had to replace my hard drive. I can't find my photo elements 5 old record shop. Thank God, I wrote my serial number. What can I do without buying a newer version I'm used to the old and to my learning of the age, something new is not an easy task.

  If anyone can help me with this it would be greatly appreciated that I lost all my photos old and everything on my computer and I would start to replace programs but cannot find this drive after at least 16 or 17 years old.

  Thanks for any help.

  GM

  Download the CS5 products

• Items bought 4 years back to adobe. PC crash. Now have the serial number, but not the product. In any case it redownload after all this time?

  A several years old product can be redownloaded from adobe? I see it in my account, but give me series that I already have. Need of the actual plant as pc crashed and reinstalled the operating system. Yes, it's old, but I really liked it and am on an almost non-existent budget. THX!

  Unfortunately, the older version available for re - download is 7 items.

• I have just reset my MacBook Pro.  I need help reinstalling my CS2.  I have the serial number, but not the disks hard reinstall.  I know it's a very old version, but I want to reinstall if I can upgrade without having to buy this product again.  WHA

  Please help me.

  Hi Anne,.

  Please try to download the CS2 from the link: other downloads

  Hope that helps!

  Kind regards

  Sheena

• I need help to recharge my Acrobat 7.0 Standard for which I have the serial number, but not the media.

  Attempts to follow the links on your website did not produce a solution.

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• I have my serial number, but where can I download my product?

  Reference Dell due re my disk image but did not re install my Adobe that I bought. I have my serial number, but there is no link to download the AdobeXI I can find.

  Any help would be great.

  JB

  Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

• I bought lightroom in 2010 and have the serial number and a new computer. When I downloaded the latest version and typed in the serial number, it does not work. I bought at the origin of the creative suite. Any suggestions?

  I bought lightroom in 2010 and have the serial number and a new computer. When I downloaded the latest version and typed in the serial number, it does not work. I bought at the origin of the creative suite. Any suggestions?

  Your serial number works only with the EXACT product and the purchased version

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  - and also read https://forums.adobe.com/thread/1146459

• Now I have a new mac and me, I bought a previous CS5 - can´t find my product - even when I m connected... How? Why? I have my serial number, but when I try it fails...

  Now I have a new mac and me, I bought a previous CS5 - can´t find my product - even when I m connected... How? Why? I have my serial number, but when I try it fails...

  You do not have a serial number to download, so I think you're talking about installation AFTER downloading the file (s)

  CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan

  -which means you are trying to use CS6 and earlier at YOUR risk of having problems

  Maybe it's a fake because of Mac El Capitan and OLD programs error

  This information is a MUST to install old programs on Mac El Capitan

  -You can't get the same error message, but here are some links that CAN help with old programs

  Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)

  -also a TEMPORARY security change https://forums.adobe.com/thread/2039319

  -http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developer s-mac-os-x-0158095 /

  -the guardian https://support.apple.com/en-au/HT202491

• where can I download the first pro cs6? I bought and have the serial number it seems not work properly and I would like to re - install. the program appears, then disappears...

  I bought and have the serial number it seems not work properly and I would like to re - install. the program appears, then disappears...

  Look at this page

  Download Adobe CS6 Trials: Direct links (without Assistant or Manager) | ProDesignTools

• My crasehd of the computer and I need to re - install Photoshop CS6.  I have the serial number but don't know where to find the download.

  Someone know where I can find the download for CS6?  I have my serial number but don't know where to find the file to download.

  http://www.Adobe.com/downloads/other-downloads.html can help

• I had to restore my computer to factory settings, which means I lost PS Elements 10 I bought a few years ago. I have a serial number, but when I tried to install it I got the message "the game archive file of 10 items is missing.» Everything you need

  I had to restore my computer to factory settings, which means I lost PS Elements 10 I bought a few years ago. I have a serial number, but when I tried to install it I got the message "the game archive file of 10 items is missing.» "You must all parties." Any ideas.

  who says good enough.

  you need BOTH the exe and 7z files.  put them both in the same directory and double-click on the exe file.

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | 9,8 | 9 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Hi, my computer was stolen along with my photoshop cs5 extended. I have my serial number, but I'm unable to download the program on my new computer. How can I install my program?

  Hi, my computer was stolen along with my photoshop cs5 extended. I have my serial number, but I'm unable to download the program on my new computer. How can I install my program? Thank you

  Please follow the steps below.

  1. Disable the software from the old computer. For more information consult Learn how to enable or disable Adobe apps.
  2. Install the software in the new computer.
  • If it is creative cloud consult, download and install Adobe Creative Cloud applications
  • If it's any other product please see other downloads

  Hope this will help you.

  Kind regards

  Hervé Khare