I bought the membership. but now I use the trial and the system say there aren't any purchased item.

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• Hi, I just bought Adobe Acrobat Pro DC. I used the link that was sent to me to download. But the download was not successful. After trying 5 times, the system says, now I downloaded too many times and has refused to let me download it again. It's someone

  Hi, I just bought Adobe Acrobat Pro DC. I used the link that was sent to me to download. But the download was not successful. After trying 5 times, the system says, now I downloaded too many times and has refused to let me download it again. Someone from Adobe is reading this? How can I get this fixed a problem? Thank you.

  Download Acrobat products | Standard, Pro | DC, XI, X

• I have already download photoshop on my laptop, but now I want to install and activate on my desk, because adobe allow to use it in the 2 computer?

  I have already download photoshop on my laptop, but now I want to install and activate on my desk, because adobe allow to use it in the 2 computer?

  Altogether. You can activate it on up to 2 computers for your own use.

• How to use the selection tool to resize a text box? Before I was able to click on the text box with the selection too in order to resize, but now I click on it and it only gives me 'path' or 'anchor' options.

  How to use the selection tool to resize a text box? Before I was able to click on the text box with the selection too in order to resize, but now I click on it and it only gives me 'path' or 'anchor' options.

  Ashley,

  What about window > show the rectangle enclosing (Ctrl / Cmd + Shift + B to toggle)?

• currently I have cc membership which is $ 79 / month and I applications, but what I use is photoshop and cc so I would switch to the plan $10 / month, but it will not give me this option when I try. How can I pass?

  currently I have cc membership which is $ 79 / month and I applications, but all I use is lightroom and cc so I want to switch to plan 10 $par month for just these two. I can't seem to figure out how to do, so any help would be greatly appreciated

  Hello

  Please contact Support: https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrad e-your-membership_stillNeedHelp

  They can degrade the plan.

  Thank you

  Jitendra

• I purchased Adobe Premiere Pro CS4 in 2009 for Windows, but now I use an apple computer. Please can you lucky my serial number of the version of windows in a Mac version?

  I purchased Adobe Premiere Pro CS4 in 2009 for Windows, but now I use an apple computer. Please can you lucky my serial number of the version of windows in a Mac version?

  First of all, this isn't Adobe.  This is a user to user forum.  We are customers like you, with the exception of a few employees from Adobe that are similar to.

  Second, Adobe doesn't support a change of platform (operating system) for current software versions, although you can switch to another platform:

  Exchange a product for a different version of the language or platform

• I bought a membership, but still show me signs of the trial

  I bought a membership, but still show me signs of the trial.

  Where I am able to get the serial number? Abobe company will send me an email?

  Please try to log in & out of the CC desktop application to activate. Connect and disconnect activate Cloud Creative applications

  It should work.

  Concerning

  Stéphane

• Hi, I bought Photoshop and Premiere Elements for windows, but now I have an iMac and want to disable it on the PC and transfer to the iMac programs. Is that possible think even I bought for Windows?

  Hi, I bought Photoshop and Premiere Elements for windows, but now I have an iMac and want to disable it on the PC and transfer to the iMac programs. Is that possible think even I bought for Windows?

  Thanks, but it seems that only work with the latest versions. I have 12 items. Think I need to upgrade, but it's ok.

• I bought Adobe Cloud, but now can't access Photoshop because it says my trial has expired. Not sure if I initially downloaded correctly. Do I need a license or redemption Code.

  I bought Adobe Cloud, but now can't access Photoshop because it says my trial has expired. Not sure if I initially downloaded correctly. Do I need a license or redemption Code.

  Hello

  Please activate your subscription:- Learn how to enable or disable Adobe apps.

  If you continue to get the error to the trial, see: -.

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• I have recived portable computer of the Government with windows pre installed 7professional but now I want to format and reinstal it I require the startup disk and product key (my OS is authentic)

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  If it's a copy of volume license installed, you will need to contact your employer to find the product key and get the installation files.

  If it is preinstalled at the factory with Windows 7 Professional, then use the recovery partition to reinstall Windows 7.

  New computers coming often pre-installed with Windows 7 have what is called a recovery partition. This is used to reinstall an operating system in the case of a system failure. To access it, you need to start when you start your computer by pressing a function key. This can be either F1, F2, F9, F10, F11, F12 key DEL or tab. See the manual that came with your PC for instructions on how to reinstall Windows.

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  For Dell, press CTRL + F11 directly after switching on the device

  For HP, press F11 directly after switching on the device

  For LG, press F11 directly after switching on the device

  For Toshiba, press and hold "0" BEFORE and during the power upward

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  For Samsung, press F4 to the power upward...

  For Fujitsu, press the F8 key directly after the power

  Advent, restart your computer. Then, press F10 repeatedly until the message "Starting system recovery"

  Sony VAIO, reboot and press "F8" or "F10" repeatedly until the screen "Advanced Boot Options".

• For now I use PSE 8 and the adobe bridge for classification, stars, keywords can I keep all my work on the bridge if I change to PSE14 and the Organizer?

  Hello

  For now I use PSE 8 and the adobe bridge for classification, the stars, the keywords

  can I keep all my work on the bridge if I change to PSE14 and the Organizer?

  Thank you

  Exit the bridge and try to revive all by pressing the three keys Cmd + Shift + Optn (Cmd + Shift + alt)

  Choose to re - set prefs.

• I bought creative cloud, but he always keeps in trial version.

  I bought creative cloud, but he always keeps in trial version. and I click on "Join Now" on the starting window of photoshop, it will send me to buy creative cloud. I can not find anywhere to register or enter the activation code, I don't know how to do, please help! Thank you!

  Download/install the desktop application, connect and install applications subscription.

  Creative cloud to desktop
  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Sign out, sign in | Creative office cloud app
  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Install, update, or uninstall applications
  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

• adobe cloud have paid, but now IE start your trial

  adobe cloud have paid, but now IE start your trial

  There is no billing problem, I got confirmation.

  Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

  If you use Photoshop at all, you may need to install the latest update for this problem. See this blog for more information:

  http://blogs.adobe.com/crawlspace/2013/01/Photoshop-13-0-413-1-2-updat 're-now - available.html

  If you do not have Photoshop, try the solution that others have mentioned previously:

  1. Open Adobe Application Manager (AAM).
  2. If it is necessary, let MAO all automatic updates and restart itself.
  3. Sign in using your Adobe ID (optionally, you can close MAO at this point.)
  4. Open an application CS6 (e.g. InDesign CS6).
  5. If you are asked (for example, you get the trial screen), click on "license this software" and sign in with your Adobe ID

  Refer to: Re: Top Ten Questions about creative cloud

  software creation says cloud my free trial has expired, but I have a paid subscription

  Concerning

  Baudier

• I want to delete an application in the finder, when I move it to the trash. The system says that i have open it but I did not! What should I do?

  I want to delete an application in the finder, when I move it to the trash. The system says that i have open it but I did not! What should I do?

  Here are some tips to solve the problems of trash. "

  http://osxdaily.com/2011/06/20/uninstall-Mac-applications/

  https://support.Apple.com/en-us/HT201583

  http://www.thexlab.com/FAQs/trash.html

  He mioght be helpful if you indicated the application in question.

  Ciao.

• I had to reboot my system and then to install my ACC, I used the same product key (redemption code). However, the system says that the code has been used. Anyone can teach me how I can use the same installation code to download VAC. Thank you in advance

  I had to reboot my system and then to install my ACC, I used the same product key (redemption code). However, the system says that the code has been used. Anyone can teach me how I can use the same installation code to download VAC. Thank you in advance.

  Download/install the desktop application, connect and install applications subscription.

  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

  Creative cloud to desktop

  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Install, update, or uninstall applications

  http://helpx.Adobe.com/creative-cloud/help/install-apps.html