I can encode is no longer a sequence in PP CC after last update Dec 2013

II had to close and restart CC PP about 5 times when just create a simple sequence of clips to a family get together for Thanskgiving.  I had to stop because just enough sponsor.  Fortunately, when I have opened the project, I could resume.   I finally got my order of creation, but now I can not export the sequence.  The encoding is not 8 times in a row.  I tried direct export and export to the queue of the SOUL.  Sometimes I get the error and the absolutely useless error message "film compilation error.  Unknown error. "Sometimes it stops just to make no progress in the encoding without message at all, but there are zero cycles CPU consumed by PP or SOUL.  Simply it stops without error message.  Happened 3 times when used approach Media queue, and in the preview area in the SOUL, it is simply stopped coding to very different places in sequence.

AME Fail.jpg

It seems as if I can encode is no longer a film.  And I pay a lot of money for all this month?  What a sap.

I'm glad that I'm not a Pro, including income and life depends on these tools!  But I have a full-time job and only a very small amount of free time.  I don't want my little free time as a beta-tester Adobe.  I am using Adobe tools for years, that's why I signed up for CC, but... at this point: I can not even convert a simple sequence!

I can not express my disappointment.  I wanted to upload the encoded MP4 on VIMEO for my friends and family to see now, but... . I can not even convert a simple sequence.  And I'm not a beginner.  I have hundreds of videos on VIMEO and many others on Youtube and Smugmug.  Everyone was made with Adobe PP (v4 on).

But now: I'm dead in the water.

I gurantee you I won't "re -" at the end of my subscription of the CC, and I guess now I have to start from scratch with my raw clips and find other tools to use?  I wish all my expensive plug-ins (such as MB more) would work in whatever tools I'm to... but... I guess I'll have them write off as a loss, as the next 8 months of pay for my software Adobe CC that no longer works.

I would like to there was a way I could take the project of Thanksgiving and of its sequences I have created PP CC and convert the PP 6.0 project, given that I have never had any problems with her PP v6.0.

But, as I understand it, if you do a CC PP project, you're lost.  You can't go back.

And you know what?  I'm done.  I left.  I won't even try to begin again in PP 6.0.  I'll find other tools.  I know that they will be not as complete as Adobe, but... I'm not a pro.  I just need something that works reliably.

Disgusted beyond words.

John

Win 7 Pro

24 GB Ram

NVidia GTX 470

PS: So, Adobe there any type of disaster recovery plan when an update like this fails?  Can you please send an "update" which restores me to the previous version on the CC PP?

If the old project exported very well through CC, which shows that there is nothing wrong with CC itself.  It is a sequence just that in the project that is the question.  Sometimes, and with an unknown error, we have no way of knowing why.  There are as many reasons for the failure.  The timing with the 7.2 update is more likely than causal coincidence.

Before going back to an earlier version, you might try hard to fire only a single sequence.  Copy / paste the clips in a new sequence in the same project, import only a single sequence in a new project, open the sequence in After Effects and try to export from there, etc..

Tags: Premiere

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