I can no longer use Internet Radio.

When I click the icon for a station, I only get a file download dialog box labled, asking "do you want to save this file?, playStation.wax name, type Windows Media Audio shortcut, to www.windowsmedia.comand either save or cancel.»  At the bottom of the dialog, as comment by windows security, in part, "the file you download cannot be opened by default.  It is either corrupt or has an incorrect file type. "Internet radio worked fine, until I did a recent media player update, in response to the notice that an update is available that popped up on my screen. I tried to select the radio station by clicking on "listen" rather than the icon, and I get the same answer.  I can stream audio to go directly to websights and other sources. Simply not Radio Internet of Media Player options. I use Media Player 11.

Hi Wildhiker,

Thank you for using the Microsoft Windows Vista Forums.

I will need some additional information to help you best.

O the update caused the problem?

O where and how is the media player update?

Ø you are able to use Windows media player to play other media files without any problem?

In the meantime, follow the instructions below that may help you resolve the issue.

Method 1:

Let us check if you are able to play the audio and video with Windows media player.

Method 2:

Try installing codecs and check whether the problem is resolved.

You can use your favorite search engine to download and install the Codecs.

Click on the link below for more information on codecs.

Codecs: Frequently asked questions

http://Windows.Microsoft.com/en-us/Windows-Vista/codecs-frequently-asked-questions

Check whether the problem is resolved.

Method 3:

Uninstalling and reinstalling Windows Media Player:

1. click on start and in the search type "Turn Windows has or not.

2. click on "Turn Windows features on or off".

3. search for multimedia and uncheck the brand in the face of Windows Media Player.

4 restart the computer

5. click on start and in the search type "Turn Windows has or not.

6. click on "Turn Windows features on or off".

7. go to Media features and place a check mark in front of the Windows Media Player.

8 restart the computer.

Check whether the problem is resolved.

Please post back and let us know if it helped to solve your problem.

Kind regards

KarthiK TP

Tags: Windows

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