I can not connect on Adobe Digital Publishing Solution

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• Cannot install nonstandard updates - can not update launch Adobe Digital Publishing for InDesign CC 2014

  Originally posted by title: unable to update launch Adobe Digital Editions for InDesign CC 2014

  Platform: OSX (mainly on 10.10 but tested with 10.9.3)

  Hello

  Context: for a teaching/business environment, after you have installed Adobe CC 2014 suite by Creative Cloud Packager with Adobe Update Manager disabled, I try to run Digital Publishing Suite without success.

  When launch Folio Builder in InDesign CC 2014, receive the following notification:

  "Digital Publishing Suite.

  A software update is required to use Digital Publishing Suite. Please go to the Help menu and select updates to get the necessary software. »

  I'm unable to install the updates in this way because they are disabled through the installation.

  When you try to update via the Remote Update Manager, observed the following error in the log:

  "20/01/15 22:01:49:804 | [WARNING] |  | JEAN | Public services | RemoteUpdateManager |  | | 990728 | Update (AdobeDigitalPublishingCC2014-2.0/32.0.0) is not supported by RemoteUpdateManager. Jump the transformation of this update. »

  When you attempt to download and install the update manually by running the AdobePatchInstaller.app in 'AdobeDigitalPublishingCC2014-AdobeUpdate' results in the following:

  "Update failed

  Updates cannot be applied

  Please contact your administrator if you want to apply updates on your machine. Updates have been removed by the administrator.

  If the problem persists, contact customer support for assistance.

  Packages have been freshly created with the same results.

  If all goes well, I'm missing a fundamental step for this.

  Is there another way to install this component InDesign CC 2014? It is a requirement for our computer labs to include this point.

  See you soon.

  This is a copy of a discussion. I tried to go to this community, however cannot find the correct flow.

  Hi David,

  Yes, you can create an update package using Adobe creative cloud packager and distribute via ARD, or you can configure the server to update from Adobe with the Remote Update Manager silently invoking the updates for the user. For more information see the article below.

  Create a package update: http://helpx.adobe.com/creative-cloud/packager/creating-packages.html

  Remote Update Manager from Adobe: CC help | With the help of Adobe Remote Update Manager

  I hope this helps.

  Thank you

  Ashish

• I can not connect by adobe id.

  I buy after that effect but I can not connect by adobe id. I had to pick the trial

  Hello

  To sign in questions, please consult:-Adobe ID, login and account help

  Where you get the error for the trial, please visit:-https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

• Can not connect to Adobe Muse CC in order to publish updates Web site

  I've had this problem for a week now and no solution. After opening a site I created with Muse, a login screen is displayed asking the following:

  "Additional account information are required to use Adobe Muse, you need to sign to continue."

  I enter the identification and password correct information and press Sign In and continue to receive the following error message;

  AN UNEXPECTED ERROR HAS OCCURRED.

  AN UNEXPECTED ERROR HAS OCCURRED PROCESSING YOUR REQUEST. PLEASE TRY AGAIN LATER

  I-200

  Can someone HELP Please, I need to update a few websites created in Muse and can't do so until I am able to connect. ADOBE MUSE so CALLED SUPPORT IS HORRIBLE, they offer even an option for assistance phone all IT tickets can be filed if there horrible option of Instant Messaging...

  See the screenshots below.

  Thank you
  Gary

  Hello

  could you please try to follow the following troubleshooting guide

  http://helpx.Adobe.com/Muse/KB/unexpected-error-occurred-i-200.html

• Adobe Digital Publishing Solution 2015 and DPS

  After the release of the new Adobe publishing platform, I have a question

  Since the new way of publishing have several difference of how we used to do up to now, is it possible to start creating new applications with the new solution at the same time to be able to provide content to existing applications with the old version of DPS to edition? I ask that because first of all, all we will do an internship to understand how the new Publishing solution works and on the other hand the existing application with our client are based on a diffirent structure of the table of contents, navigation etc and it seems really difficult to migrate them to the new look and feel... Will be abel to simultaneously run 2 platforms or because I'm going to the new solution, I won't be able to create content for editing my existing applications?

  You can continue to make the content in the existing system. One way to do what you want without too much effort is to continue to create content in the current system and then use the content migration tool to migrate the content to 2015 DPS. It'll save you the hassle of having to download the content twice, but still give you the ability to use the new system DPS 2015 with content you are producing for the current system.

  You can follow this model to try to release an updated version of your application on another platform (Android or Windows, for example) to try new experiences out there before making these experiences your primary platform (iOS, I guess).

  Neil

• I can not connect via Adobe Acrobat Reader DC. Error: A network error has occurred trying to connect.

  We have recently sign up for Adobe Acrobat DC plan. We can sign without problems via Safari Web browser. When we open a PDF using Acrobat Reader DC and click the sign-in link, it freezes the reader and displays an error: A network error occurred trying to connect.

  We try to modify the PDF. We need to use Acrobat Pro to be able to edit the PDF file? We run MAC OSX 10.10.3. I thought that maybe it was blocked and turned off the firewall, but it gets the same error. I checked the version of Acrobat Reader and it is running 2015.010.20056. Don't know what else to try.

  Hi robertm7044538,

  Yes, you must install Acrobat Pro application to edit PDF files. Reader is a different application and you cannot edit PDF files in that.

  You can install Acroabt from here: Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  However as it freezes while opening the PDF file, please see this KB for help doc: https://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html

  Let us know if you need additional assistance.

  Kind regards

  Meenakshi

• I can not connect to Adobe online when I try to install PES 13.

  When I try to run the installation disk, after that Setup charge requires that you log on to Adobe in order to continue the installation. When I click on 'Sign In' the 4 squares that indicate that he tried to connect "turns" but never connects. I have to resort to the 'Task Manager' so he can close. No 'Error' message is given.  I have disabled my Firewall and anti-virus, run Disk Cleanup to delete my temporary files and even tried a clean boot, all with the same results. I tried to download the trial version in hopes of simply using my purchased series only. to activate it, but got the same results. Trying to explain this to a "Chat Box" is a joke. Hope someone can help me.   My buddy Bob

  I just wanted to thank Pat and Mandeep to try to help out me.  After having spent 4 1/2 hours in line with 3 different 'cat Tech' and another hour on mine, I finally installed PES 13. Thanks again people.

• I CAN NOT CONNECT TO ADOBE PHOTOSHOP 7.0 - NEED HELP?

  Hello.. .my name is Bob and I have a problem with the opening of session on Photoshop 7.0 with my computer Windows XP Office above.    Photoshop was working fine last night then this morning when I tried to log in on the home page gets up and goes through all the cards in and initializes and then disappears!

  
  

  There is no error message or anything the page disappears.  I tired many times and restarted the computer often and always the same problem!

  
  

  There, someone can help me solve this problem?   Everyone knows the same situation with Photoshop 7.0?

  
  

  Thank you... we look forward to your response!

  
  

  Bob
  

  Hi bobteemovies,

  Please try and reset the Photoshop preferences.

  To re-create the Photoshop preferences files, start the application while pressing Ctrl + Alt + Shift (Windows) or command + Option + shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop settings file?"

  Related link: functions of files preference, names and places. Photoshop CS5

  Let us know if it helps.

  Kind regards

  ~ Mohit

• I attended an Adobe Digital Publishing Solution Conference in New York a few months ago, and I was wondering if anyone know the brand or the case to buy the plastic door rigid badge they gave to these conferences?

  We are looking for plastic badges of good quality for an upcoming conference.

  Hi Hugo,.

  Badges comes from http://www.idzyne.com/.

  Neil

• Error: Sorry, your account cannot access the Adobe Digital Publishing Suite

  A few days ago, I ordered creative Cloud account. Since when I try to connect in producer Folio I get this message:

  -----

  Sorry, your account can not access the Adobe Digital Publishing Suite. Please contact Customer Support for assistance.

  -----

  At the same time I can connect in Folio Builder in my InDesign CS6 and even add folios. Could be this error related somehow to the that I had in the past account Pro DPS?

  Thank you in advance.

  Looks like your DPS Pro account was closed and so you see that. It is a common problem when activation of CC on the same identifier. Contact the technical support.

• How much is the Digital Publishing Solution?

  Can we have more details on prices?

  business solution? Where can I pay? I am company?

  
  

  So many questions and answers so little.

  BTW - join screenshot of your help page that has 'broken' link. The link will take you to the main page help.

  If you go to Adobe Digital Publishing Solution and scroll down there is a link to request a consultation, I suggest you do this to get information for your price situation.

  Bob will probably be able to fix this link contact us.

  Neil

• Digital Publishing Solution 2015

  Hello

  I am very interested DPS 2015 and I have a few questions.

  How can I test new solution Adobe DPS? Is there something like Adobe Content Viewer for new Adobe DPS in the App Store? Is there any video to study the new platform (such as the video created by Colin Fleming on Adobe DPSuite)?

  Hello

  Please see introducing the Adobe Digital Publishing Solution Beta | Adobe Digital Publishing Solution

  You should be able to participate in the beta program later this week, so you will have access to the system - you can now sign up for a notification on the same link: Adobe Digital Publishing Solution - the beta program Notification

  Hope that helps.

• Hello, I can not open my adobe because its shows the message "you are not connected to the internet, but I am online.

  Hello, I can not open my adobe because its shows the message "you are not connected to the internet, but I am online.

  Check your hosts file.

  help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• I have to cancel my subscription of stock of adobe, but I can not connect, what can I do?

  I have to cancel my subscription of stock of adobe, but I can not connect, what can I do?

  Hello

  I see that you have contacted the support team and your subscription has been cancelled.

  Kind regards

  Bev

• Can not connect with the Adobe server to upgrade the PS. Tried with fiervall and the router and called my provider. She is also only CC there are problems!

  Can not connect with the Adobe server to upgrade the PS. Tried with fiervall and the router and called my provider. She is also only CC there are problems!

  Check your hosts file.

  help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html