I can not download on my laptop

I can't download Flash on my laptop, I do not understand the instructions.

Page help, says I have the latest version, but I clearly do not have when I open my Adobe reader to view an interactive document, it is prompting you to download the latest version of flash.

Please do not send me the standard link to the low flash I made too many times and checked my OS.

I need an Adobe employee remotely control my computer and do it for me just like they did with a program that I pay. I'm tired now, it's pathetic that Adobe cannot provide direct assistance because it's free, but you need alongside other programs but can not get the same quality of aid?  Instead, I have to type my problem and sift through so many similar threads to possibly obtain a determination.

If you can solve this problem as soon as possible would be a great help. Thank you.

Hi shamaram34807456,

Adobe Reader uses the NPAPI, not the ActiveX control plugin which is used by IE.  That's why when you go to the download page or the page of Flash Player Help with IE it is indicating that you have already installed Flash Player.

Go to Adobe Reader and Acrobat Flash Player Download for Windows to download the NPAPI used by Adobe Reader plugin.

It is my understanding that notification "get Flash Player" in the reader is supposed to point to this page.  Is it not the case?  You can post a screenshot (see the specified item is not found.) the dialog informing you Player Flash Player is necessary.  If there is a link on the message, post the link.  If there is a problem with the link we can climb to the player team.

Thank you.

--

Maria

Tags: Flash Player

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