I can not download the Flash Player.

On the automatic download of Flash Player page, when I click 'Download', the download bar appears at the bottom of my window for a very short time and disappears.  Immediately after, I see this:Flash Download Fail.png

After a few seconds, this screen will appear:Flash Download Fail2.png

Of course, I have 'click here '.Flash Download Fail3.png

That's what is offered as a response to questions of download?  You got to be kidding me.  If I saw something that looked like this, I would not have a problem!  * exasperated *.


In a (probably) related note: I downloaded the package offline and installed, but it was problematic.  I could not watch a lot of videos.  As far as I could tell, I was not able to view HTML5 video (audio only), although I COULD watch videos non-HTML5 at least a few occasions.


When I came back to your pages with this facility, your 'auditor of Flash Player"could immediately tell me that it has been installed, but the page that tells you what the latest versions was not his usual"you have the latest version of Flash Player installed."  An I'm pretty sure that the test with the clouds and trees image would not go.


I scoured ever word of each troubleshooting list that I can find.  Flash is enabled in the browser, Active X, filtering of persons with reduced mobility.  Off hardware rendering (which took me forever to find a video that I could actually play to see this option!  (lol).  Everything lists told me to do.  Clear cookies, cleared cache and cache of Flash.  I also made sure Adobe cookies are enabled and disabled my antivirus and firewall when installing offline.  Still unable to view the video.


Everything worked great until I uninstalled the old version of Adobe for the upgrade.   I was hoping somehow that it wasn't something rare, but I have browsed this forum for about 36 hours and have yet to see a screenshot as mine, to this blue non-progres bar, anywhere on this site.


I am about 4 days in a complete recovery and don't want not all over again...   For what it's worth, the wave of shock, player and AIR all apparently normally installed.  Same thing with Java, x 32 and x 64.


Puzzled in Tallahassee.
HP Pavilion dv7, Windows7 (x 64), Internet Explorer 11

Maria,

Hey, I finally have solved this problem.  I posted the reply in the forum 'Use': Flash Player does not work.  I probably will never know what was causing the normal to not work, download page but if it happens again, I have more knowledge now and it will probably be able to find what I've changed that fixed.  I did, however, solve the problem of Flash Player does not properly after installation.

Please do not take my attitude in this post personally. you are the only person who does NOT.  You happen be the only person who has actually responded on 2 different posts for more than a week each, and I appreciate it.  Also, you have done what I suggested in this answer and tried to escalate the problem.  I guess I can't anything if you get ignored, too, in that is supposed to help you.

Thanks again,

Brett

Tags: Flash Player

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